Children's Home run by Bramley Care Limited in Surrey

Inspection report for children’s home: SC028505 1 SC028505 Registered provider: Bramley Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home caters for children and young people who require specialist support. Every child must agree to engage with the home’s therapeutic services in order to live there.

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Information about this children’s home

At the time of the inspection, there were 3 children and young people living in the home.

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Information about this children’s home

The manager of the home registered with Ofsted in August 2012 and is suitably qualified and experienced.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected good

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 23 October 2024

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: SC028505 2

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Inspection date Inspection type Inspection judgement

23/10/2024 Full Good 13/02/2024 Full Good 31/01/2023 Full Good 14/07/2021 Full Good Inspection report for children’s home: SC028505 3

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Overall experiences and progress of children and young people: outstanding

All children have made exceptional progress during their time at the home. Through consistent nurture, high aspirations and meaningful support, children are equipped with the foundations they need to achieve the best possible outcomes in the future.

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Overall experiences and progress of children and young people: outstanding

Staff and children share consistently positive, trusting relationships. Children readily approach staff with requests or worries and do so with confidence, knowing that they will be taken seriously. Staff skilfully adapt their communication and interaction styles in response to each child’s individual needs, demonstrating a deep and intuitive understanding of the children they care for.

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Overall experiences and progress of children and young people: outstanding

Children speak highly of their experiences of living in the home. They describe feeling happy, safe and well supported by staff. Children are confident that the staff who care for them will help them to progress socially and emotionally.

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Overall experiences and progress of children and young people: outstanding

Staff actively support children to build and sustain positive relationships, both with the staff and with one another. Interactions are warm, nurturing and respectful, with staff modelling the behaviours they expect to see. Children are encouraged to spend meaningful time together, contributing to a family-orientated environment that includes shared mealtimes and group activities.

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Overall experiences and progress of children and young people: outstanding

Staff are relentless in advocating for children. They challenge appropriately when children’s voices risk being overlooked or when decisions do not appear to be in their best interests. Children have multiple, accessible avenues to express their wishes and feelings, and these are treated with value and importance. As a result, children feel listened to, empowered and confident to raise concerns.

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Overall experiences and progress of children and young people: outstanding

Children are supported to maintain lifelong, positive links. Many young people remain connected to the home years after leaving, which is a testament to the genuine care, commitment and emotional security they experience during their time there.

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Overall experiences and progress of children and young people: outstanding

The manager, with support and input from staff, comprehensively assesses the needs and compatibility of children before they move in. They thoroughly explore the reasons for the proposed move, consult meaningfully with professionals and children and consider the availability of therapeutic and educational support. In doing so, the manager ensures that decision-making is thoughtful and in the best interests of all children. This approach thereby reduces the likelihood of instability and gives children the best chance of making positive progress.

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Overall experiences and progress of children and young people: outstanding

When children move out of the home, leaders advocate strongly for children to ensure their needs are understood and met. Thoughtful, proactive planning and reflective reviews enable smooth transitions and help children feel supported at every stage. Inspection report for children’s home: SC028505 4 The home environment is welcoming, homely and thoughtfully maintained. Communal areas provide ample space for children to spend time alone or together. The decor and furnishings are of a high standard and reflect children’s individual preferences. Although the upstairs layout presents some challenges due to the age of the property, staff use the space well, preserving both comfort and character.

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How well children and young people are helped and protected: good

Children feel exceptionally safe and well supported. When they raise concerns about staff practice, these are responded to promptly and with exemplary professionalism. Managers take all allegations seriously, immediately implementing the correct safeguarding procedures and ensuring that all actions are carried out with sensitivity and respect for everyone involved. Concerns raised by staff are treated with the same rigour. This culture of openness and trust ensures that safeguarding practice is highly effective.

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How well children and young people are helped and protected: good

Children benefit from a genuinely open platform to express any worries about their experiences in the home. As a result, bullying is not a feature of life here. No complaints have been made during this inspection period. The children’s guide clearly outlines how to complain, and both staff and managers maintain transparent, child-centred practice. Parents and professionals are unanimously confident that staff address any concerns appropriately.

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How well children and young people are helped and protected: good

Staff consistently promote positive behaviour through meaningful incentives, such as additional pocket money, gift vouchers or personalised items for children’s bedrooms. Children value these rewards, feel listened to, and are confident to ask for what they need.

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How well children and young people are helped and protected: good

Children’s safety is at the heart of practice. Staff respond swiftly and skilfully when children experience difficult emotions, demonstrating a detailed understanding of each child’s needs. As a result, physical intervention has not been required. There have been no significant incidents since the previous inspection, reflecting the staff’s proactive approach to adapting support and maintaining children’s emotional security.

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How well children and young people are helped and protected: good

Children are supported to use mobile phones and online platforms safely. Staff provide appropriate supervision, including in-person monitoring during online gaming and regular checks of children’s devices. While phone restrictions are in place, these are not individualised or linked to children’s assessed risks. This limits the opportunity for some children to develop the digital independence required for the future.

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How well children and young people are helped and protected: good

The home does not use CCTV or video surveillance. Bedroom door alarms are used throughout the day and night; however, these measures are not consistently underpinned by comprehensive individual assessments. This may result in some children experiencing monitoring that is not fully justified or proportionate to their needs. Inspection report for children’s home: SC028505 5 Medication management is meticulous. Although no prescribed medication is currently administered, the handling of homely remedies is thorough and accurate. Staff fulfil their responsibilities diligently, ensuring that medication errors do not occur.

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How well children and young people are helped and protected: good

One child experienced a short period of episodes of going missing linked to difficulties communicating their feelings. Staff responded with openness and curiosity, enabling the child to explore their anxieties. Follow-up work was undertaken sensitively and effectively, supporting the child towards a positive move into independence and bringing the episodes of going missing to an end. The child’s voice was central to planning and decision-making throughout.

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How well children and young people are helped and protected: good

Recruitment processes are rigorous and adhere firmly to safer recruitment principles. This ensures that children are cared for by adults who are skilled, experienced and of strong personal integrity.

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The effectiveness of leaders and managers: outstanding

The home is led by a visible, approachable and highly effective manager who is deeply committed to securing the best possible outcomes for all children. Staff speak with great respect about the manager’s leadership, the high level of support they receive, and the warm, nurturing environment he has created.

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The effectiveness of leaders and managers: outstanding

The manager knows the children extremely well and uses a comprehensive range of monitoring systems to identify strengths and drive continuous improvement. Monthly monitoring provides a strong oversight of the quality of care, ensuring that priorities remain appropriately focused on each child’s evolving needs and care planning.

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The effectiveness of leaders and managers: outstanding

Managers and staff demonstrate an exceptional understanding of each child’s individual needs and consistently deliver highly effective, nurturing care. They are dedicated, skilled and fully committed to their roles. Their ambition for every child is evident in the high-quality experiences they provide, resulting in children making remarkable progress from their starting points.

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The effectiveness of leaders and managers: outstanding

Staff benefit from a wide range of well-targeted training opportunities, enabling them to continually enhance their knowledge and practice. This ensures they are well equipped to support children to overcome barriers and achieve positive, sustained outcomes.

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The effectiveness of leaders and managers: outstanding

Regular team meetings ensure that all staff contribute meaningfully to the running and development of the home. Minutes are shared promptly with those unable to attend, ensuring a strong culture of transparency and collective responsibility.

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The effectiveness of leaders and managers: outstanding

Supervision is frequent and supportive, particularly during staff probation periods. Staff report that supervision is highly valued and provides them with the opportunity to receive clear professional guidance and reflection. Inspection report for children’s home: SC028505 6 Professionals speak extremely positively about the home. Collaborative relationships with external agencies are strong and highly effective. Managers advocate confidently for children, raise concerns when necessary and ensure that professionals remain fully informed of any emerging issues or changes in children’s needs.

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The effectiveness of leaders and managers: outstanding

Parents express exceptionally high levels of satisfaction with the care their children receive. They describe significant, positive changes in their children’s lives and attribute this to the dedication and skill of the staff team. Parents feel confident that the home is helping to secure bright and positive futures for their children. Inspection report for children’s home: SC028505 7

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

the privacy of children is appropriately protected and any limitation placed on a child’s privacy or access to any area of the home’s premises—

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Requirement Due date

is intended to safeguard each child accommodated in the home;

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Requirement Due date

is kept under review and, if necessary, revised; and

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Requirement Due date

allows children as much freedom as is possible when balanced against the need to protect them and keep them safe.

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Requirement Due date

In particular, the registered person should ensure that the use of door alarms and the monitoring of children’s electronic devices is assessed and reviewed according to children’s individual risks. 18 June 2026

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC028505 8

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Children’s home details

Registered provider: Bramley Care Limited

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Children’s home details

Registered provider address: Malvern View, Hanbury Road, Stoke Prior, Bromsgrove B60 4AD

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Inspector

Vicki Horton, Social Care Inspector Inspection report for children’s home: SC028505 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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