Children's Home run by Livingwell Supporting Services Limited in Nottingham

Inspection report for children’s home: 2831781 1 Registered provider: Livingwell Supporting Services Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and operated by a private provider. It is registered to care for up to 3 children who may have social and emotional needs.

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Information about this children’s home

At the time of inspection, one child was living at the home. They were spoken to during the inspection.

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Information about this children’s home

The registered manager post has been vacant since 1 December 2025. The manager has completed their application to be registered with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Date of last inspection: 12 November 2025

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requires improvement to be good

Overall judgement at last inspection: Inadequate

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Enforcement action since last inspection:

Following an inadequate judgement at the last full inspection, the home’s registration was suspended. The suspension prevented any child from being Inspection report for children’s home: 2831781 2 accommodated or cared for at the home. This suspension was lifted following a monitoring visit completed on 7 January 2026.

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Inspection date Inspection type Inspection judgement

12/11/2025 Full Inadequate Inspection report for children’s home: 2831781 3

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improvement to be good

The child does not live in a home that reflects a warm and homely environment. Formal health and safety posters are positioned in a way that reflects a working environment and not a home where children live. Staff have supported the child to personalise their bedroom to reflect their individual preferences. However, the child is unable to access some areas of the home without staff support. This is not reflected in plans for the child or the reasons why these restrictions are in place.

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improvement to be good

Staff demonstrate a good understanding of the child’s interest and hobbies. Staff make consistent efforts to engage the child in meaningful activities and conversations tailored to these preferences. During the inspection, the child was observed playing football in the garden with staff, displaying positive interactions characterised by laughter and enjoyment.

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improvement to be good

The child does not yet have established daily routines, including those to support good sleep hygiene. This has had a negative impact on the child’s engagement in both formal and informal learning opportunities in the absence of an educational provision. The child spends large amounts of time asleep during the day, which impacts on participation in educational activities.

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improvement to be good

Records relating to the child are written in a child-friendly manner. Daily logs are written as letters addressed directly to the child, ensuring that information is accessible and meaningful should the child wish to read about their experiences. This provides a clear and consistent narrative of the child’s day-to-day journey.

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improvement to be good

The child’s wishes and views are regularly sought. Staff will listen to the child and act upon their wishes where appropriate. However, staff’s actions in response to the child’s wishes are not consistently recorded in a way that would be easily understood by the child. This limits the child being able to recognise how their voice has influenced decisions about their care.

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improvement to be good

Staff respond appropriately to safeguarding concerns and take steps to ensure the child’s immediate safety. Following incidents, the child is given opportunities to speak with staff to support their emotional wellbeing and to explore how they can be supported moving forward. However, staff responses are not always sufficiently focused on longer term strategies to support the child. At times, responses are reactive, which limits the effectiveness of support in helping the child to understand and manage risk. Inspection report for children’s home: 2831781 4 The child’s risk assessment does not reflect all known risks for the child. In particular, the child’s risks associated with alcohol misuse have not been adequately considered. The assessment does not provide clear guidance for staff on the actions required should these risks arise. Additionally, one document contained information relating to a child

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improvement to be good

who no longer lives in the home. Where risks are identified within the risk assessment, detailed steps are provided to ensure that staff can take appropriate and timely action to safeguard the child.

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improvement to be good

When the child goes missing from home, staff respond in line with the child’s missing protocol. Staff search local areas and report the child as missing to police when required. On the child’s return, staff speak with them to understand their reasons for going missing. Staff are proactive in engaging the child to consider strategies and support that could reduce the likelihood of them going missing again.

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improvement to be good

Staff hold conversations with the child to support their understanding of how to keep themselves safe. Discussions include topics such as healthy relationships and alcohol misuse, which are identified areas of concern for the child. These conversations are planned and ongoing, helping the child develop the knowledge and skills they need to make safe choices.

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improvement to be good

When the child raises concerns about staff, appropriate action is taken. The child is informed of the steps being implemented to address their worries. However, the written records do not consistently provide a clear account of the actions taken. Information is often recorded across multiple documents, which makes it difficult to gain a full and coherent understanding of the steps taken.

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The effectiveness of leaders and managers: requires improvement to be good

A new manager has been appointed since the last full inspection and has completed their application to register with Ofsted. The manager receives ongoing support from the responsible individual, who maintains a visible presence within the home. Staff report they feel well supported, not only by the manager but also by members of the senior management team. Staff feel confident approaching any member of the senior team if they require guidance or support.

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The effectiveness of leaders and managers: requires improvement to be good

Staff are up to date with mandatory training, including safeguarding. Management has proactively sourced additional training to meet the specific needs of the child currently living in the home. Staff share that training and professional development are a clear priority for management. This ensures that staff are equipped with the appropriate skills and knowledge to effectively meet the individual needs of the child in their care.

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The effectiveness of leaders and managers: requires improvement to be good

The quality-of-care report lacks sufficient analysis and evaluation. The report reflects a chronology of events with limited reflective assessment of practice. Management is clear on how feedback from children has informed ongoing learning and changes to practice. However, the report does not clearly capture the views of children themselves. Inspection report for children’s home: 2831781 5 Information relating to the child is often recorded in multiple locations, making it difficult to access a complete and coherent account of their care. Management oversight does not always identify these inconsistencies or clarify where information is stored. Management has acknowledged this as an area for development within the team and has implemented targeted support to improve staff practice in this area.

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The effectiveness of leaders and managers: requires improvement to be good

Staff benefit from regular team meetings, which provide opportunities to reflect on their practice. Management encourage reflection through both discussion and scenario-based exercises. Staff also have access to regular supervision, which they report as highly beneficial. These opportunities enable staff to consider ways to improve their practice and ensure they are providing appropriate support to the child. Inspection report for children’s home: 2831781 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(v)(vii)(b))

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Requirement Due date

In particular, the registered person should ensure that known risks associated with children, such as alcohol, are clearly recorded in risk assessments, with clear actions of the steps staff should take if there are concerns that children are under the influence of alcohol. The registered person should ensure that following safeguarding incidents the least restrictive approach is used. The registered person should also ensure that documents relating to children contain details relevant to the specific child. 29 May 2026

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so. 29 May 2026 Inspection report for children’s home: 2831781 7 In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

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Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers;

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Requirement Due date

help each child to understand the importance and value of education, learning, training and employment;

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Requirement Due date

promote opportunities for each child to learn informally;

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Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(i)(ii)(iii)(iv)(v)(viii))

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Requirement Due date

In particular, the registered person should ensure that children are provided with educational activities both inside and outside of the home. Children should be supported with good routines within the home to support with education. The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand and apply the home’s statement of purpose; 29 May 2026 Inspection report for children’s home: 2831781 8 ensure that staff—

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Requirement Due date

protect and promote each child’s welfare;

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Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(b) (2)(a)(b)(ii)(vii)(c)(i)(ii))

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Requirement Due date

In particular, the registered person should ensure that the home reflects a welcoming environment. The registered person should ensure that the home reflects a home rather than a work environment. The registered person should ensure that children are freely able to access areas of their home.

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Recommendations

 The registered person should actively seek independent scrutiny of the home and make best use of information from independent and internal monitoring (including under regulations 44 and 45) to ensure continuous improvement. They are responsible for proactively implementing lessons learned and sustaining good practice. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24)  The registered person should ensure that staff are familiar with the home’s policies on record keeping and understand the importance of careful, objective and clear recording. Information about the child must always be recorded in a way that will be helpful to the child. In particular, information about incidents should be clearly written in reports to evidence actions taken. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)  Children must be consulted regularly on their views about the home’s care, to inform

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Recommendations

and support continued improvement in the quality of care provided. Due consideration should be given to the child’s cognitive ability in the development and implementation of any consultation processes. Children should be able to see the evidence of their views being listened to and acted upon. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 22, paragraph 4.11) Inspection report for children’s home: 2831781 9

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2831781 10

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Children’s home details

Registered provider: Livingwell Supporting Services Limited

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Children’s home details

Registered provider address: 133 Middleton Boulevard, Wollaton, Nottingham NG8 1FW

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Inspector

Jess Baines, Social Care Inspector Inspection report for children’s home: 2831781 11 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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