Children's Home run by Young Options Group Ltd in Surrey

Inspection report for children’s home - monitoring visit: 2737107 1 Registered provider: Young Options Group Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

The children’s home was registered on 4 September 2023 and is operated by a private provider.

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Information about this children’s home

The current responsible individual has been in post since March 2025. The manager has been in post since 3 March 2026 and has not yet applied for registration with Ofsted.

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Information about this children’s home

The home provides care for up to 2 children with social and emotional difficulties. At the time of this visit, the home was subject to a restriction and only one child was in residence.

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This monitoring visit

The provider was judged Requires improvement to be good at their most recent full inspection in July 2025.

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This monitoring visit

Following the assurance visit of 15 January 2026, serious and widespread concerns were found. As a result, the service was restricted and 3 compliance notices were served. The purpose of this visit was to monitor compliance with the notices.

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This monitoring visit

The child at the home spoke to the inspector during the visit. They were supported by the service manager, who had been in post for 10 days and was already beginning to establish a positive relationship with them. The child said that they are happy living in the home and view staff positively, particularly valuing the stability that the staff provide. Relationships between the child and the staff are constructive and supportive overall. Inspection report for children’s home - monitoring visit: 2737107 2 Staff demonstrate a strong commitment to safeguarding and promoting the child’s welfare. They maintain regular contact when the child is away from the home and use a phone ‑ tracking app to ensure they are aware of the child’s whereabouts. Frequent check ‑ ins help staff to monitor the child’s wellbeing when they are out with friends. As a result of these approaches, missing ‑ from ‑ home incidents have reduced.

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This monitoring visit

Physical intervention has not been used for several months, indicating a more settled period. Staff remain focused on supporting the child, particularly following their exclusion from college, and recognise the importance of promoting positive mental health. They facilitate access to relevant appointments, including those relating to the child’s health and wellbeing.

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This monitoring visit

Incident reporting is mostly of good quality, demonstrating reflective practice and a strong emphasis on the child’s experience, while also recognising the emotional impact on staff. However, there was a delay of 2 weeks before one incident was reviewed and signed off by the responsible individual. This delay limits the effectiveness of managerial oversight and reduces the timeliness of learning from incidents.

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This monitoring visit

The recently appointed head of operations and the service manager have a clear plan to work collaboratively to improve the quality of care. Their priorities include strengthening oversight, ensuring the child’s safety and wellbeing and staff development. Leaders demonstrate an understanding of the areas requiring further progress and are committed to driving improvement across the service.

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This monitoring visit

The child’s bedroom is in need of attention, and plans are in place for redecoration. Staff support the child to maintain the cleanliness of the bedroom using a daily checklist. A dynamic risk assessment is completed to monitor the safety of the room, and staff also complete a monthly deep clean. While some other areas of the home also need attention, the general condition of the environment is acceptable.

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This monitoring visit

Staff benefit from regular supervision delivered by qualified and experienced supervisors. Supervision records show reflective and practice ‑ focused discussions, including matters relating to the child. Team meetings occur routinely and are generally of good quality, offering further opportunities for reflective practice. However, meetings do not consistently review actions from previous meetings, limiting the ability to track progress and support continuous development. It is not clear how action points are monitored and revisited.

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This monitoring visit

Managers have ensured that staff have begun completing training relevant to the needs of the child, with further specialised training planned. This includes prevention and management of violence and aggression training and a reflective workshop to support staff in applying the learning effectively.

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This monitoring visit

One member of staff commented positively on the support of leaders and managers during difficult personal circumstances. They also noted improvements in the service Inspection report for children’s home - monitoring visit: 2737107 3 and described the current systems as easier to follow. They stated that they feel positive about working in the home.

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This monitoring visit

Compliance notices relating to Regulation 12 (the protection of children standard) have now been met. However, compliance notices regarding Regulation 13 (the leadership and management standard) and Regulation 27 (the appointment of a manager) still require further work before they can be considered met.

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This monitoring visit

Requirements from the previous full inspection were not reviewed during this visit; however, some requirements overlap with those included in the compliance notices referenced above. Inspection report for children’s home - monitoring visit: 2737107 4

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Inspection date Inspection type Inspection judgement

03/07/2025 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: 2737107 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(d)(e)(f)(h)) 10 May 2026

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Requirement Due date

*The registered provider must appoint a person to manage the children’s home if— 10 May 2026 Inspection report for children’s home - monitoring visit: 2737107 6 there is no registered manager in respect of the home; and

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Requirement Due date

is not, or does not intend to be, in day-to-day charge of the home.

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Requirement Due date

If the registered provider appoints a person to manage the home, the registered provider must, without delay, give HMCI notice of—

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Requirement Due date

the name of the person so appointed; and

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Requirement Due date

the date on which the appointment takes effect. (Regulation 27 (1)(a)(b)(i)(ii)(iii) (2)(a)(b))

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and 10 May 2026 Inspection report for children’s home - monitoring visit: 2737107 7 are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health; and

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Requirement Due date

that the effectiveness of the home’s child protection policies is monitored regularly. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(v)(vi)(vii)(b)(d)(e))

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Requirement Due date

The registered person must ensure that the following items, which may be kept in electronic form, are kept in an accessible manner—

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Requirement Due date

placement plans for children who are not looked after (see regulation 18);

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Requirement Due date

the policy for safeguarding children (see regulation 34);

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Requirement Due date

the policy for preventing bullying (see regulation 34);

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Requirement Due date

the missing child policy (see regulation 34);

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Requirement Due date

the behaviour management policy (see regulation 35);

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Requirement Due date

records of the use of measures of control, discipline or restraint (see regulation 35);

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Requirement Due date

children’s case records (see regulation 36);

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Requirement Due date

the procedure for considering complaints (see regulation 39);

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Requirement Due date

records of complaints (see regulation 39);

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Requirement Due date

the independent person’s reports (see regulation 44); 10 May 2026 Inspection report for children’s home - monitoring visit: 2737107 8 quality of care reviews (see regulation 45);

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Requirement Due date

annual reviews of the appropriateness and suitability of the location of the home’s premises (see regulation 46). (Regulation 38 (a)(b)(c)(d)(e)(f)(g)(h)(i)(j)(k)(l)(m)(n)(o))

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

The quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review ("the quality of care review report").

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and

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Requirement Due date

make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1) (2)(a)(b)(c) (3) (4)(a)(b) (5)) 10 May 2026

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Requirement Due date

*These requirements are subject to compliance notices. Inspection report for children’s home - monitoring visit: 2737107 9

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2737107 10

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Children’s home details

Registered provider: Young Options Group Ltd

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Children’s home details

Registered provider address: 128 City Road, London EC1V 2NX

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Inspector

Vevene Muhammad, Social Care Inspector Inspection report for children’s home - monitoring visit: 2737107 11 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the young personren and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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