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Social care · Social care assurance visit

Children's Home run by Solace Care ClayHall Ltd in Redbridge

Inspected 16 Mar 2026 · published 29 Apr 2026 · URN 2645038

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Summary

No overall grade in this framework

Helen Daniel

What we read, and from where

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  • Group verified

    Solace Care ClayHall Ltd

  • Inspection date verified

    16 Mar 2026

  • Inspectors verified

    Helen Daniel

  • Name on report verified

    2645038

  • URN verified

    2645038

Page 1 of 6
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+33Mostly positivemore positive than 86% of reports of this type

Reads more warmly than most reports of this type.

Praiseeffectively

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings22w0
  • What needs to improve128w+33

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
6
Words of findings
148
shorter than usual (typical 479)
Reading level
Hard
Flesch 44, typical 47
Average sentence
21 words
Next steps
3
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 2%What needs to improve 12%About the inspection 85%

Full report text

Assurance inspection report for children's home: 2645038 1 Registered provider: Solace Care ClayHall Ltd

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Inspected under the social care common inspection framework

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Information about this children's home

This privately owned home provides care for up to 5 children aged between 8 and 17 years who may experience social and emotional difficulties. There was one child living in the home at the time of the inspection.

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Information about this children's home

The manager was registered with Ofsted in October 2025.

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Information about this children's home

The registered provider has recently appointed a new responsible individual, and we are currently checking this person has the relevant capacity, experience and skills to carry out the role.

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Information about this children's home

Judgement at last inspection: requires improvement to be good

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Information about this children's home

Enforcement action since last inspection: none

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Information about this inspection

At these inspections, the inspector(s) evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to Assurance inspection report for children's home: 2645038 2 consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Assurance inspection report for children's home: 2645038 3

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

Leaders and managers have worked to make significant improvements since the last inspection. There are two outstanding recommendations, one relating to staff annual appraisals and the other about placement decisions. Both have been reinstated.

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Findings from the inspection

No new children have moved into the home since the last full inspection.

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Findings from the inspection

A new responsible individual has been appointed. The stability provided by the regis- tered manager and the staff team has ensured that the home maintains consistent approaches to care, which has helped the child to feel safe .

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Findings from the inspection

The child lives in a clean, warm and welcoming environment that feels like a family home. They take pride in their bedroom and show responsibility by keeping it tidy. The home has been decorated and refurbished, and the child has been involved in choosing paintings and soft furnishings. This involvement helps to promote their sense of belonging.

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Findings from the inspection

The child takes part in daily key-work sessions and discussions with staff. This sup- ports them to share their views and their interests. This supports staff in really un- derstanding the child’s needs.

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Findings from the inspection

The child has good relationships with staff. The child enjoys a wide range of activi- ties. They have opportunities to experience new activities with staff, which helps them to develop their social and independence skills.

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Findings from the inspection

After being out of education for over two years, the child has begun to engage in home tuition with an education tutor. This arrangement is still being tested, but it represents positive progress.

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Findings from the inspection

Staff know the child well and understand their vulnerabilities and risks. The child has an individual detailed risk assessment. This evaluates the severity and likelihood of risk of harm which supports staff to mitigate risk through thoughtful responses.

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Findings from the inspection

The child has had a significant reduction in the number of times they have gone missing from home. When they do go missing from home, staff follow the child’s in- dividual plan consistently. Case recordings for missing incidents are clear and demonstrate effective management oversight.

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Findings from the inspection

There have been no incidents of physical restraint since the last inspection. All mem- bers of staff have physical intervention and deescalation training to help them to support children when they are going through an emotional crisis. Assurance inspection report for children's home: 2645038 4 Leaders and managers use effective monitoring systems to identify areas for development and have implemented a plan to ensure that there is continuous improvement.

p.3

Findings from the inspection

Staff professional development is recognised. Staff receive regular supervision sessions and a range of training.

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Inspection date Inspection type Inspection judgement

09/07/2025 Full Requires improvement to be good 29/05/2024 Full Good 21/11/2023 Full Good 01/11/2022 Full Good Assurance inspection report for children's home: 2645038 5

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Recommendations

 The registered person should ensure that all staff have their performance and fitness to carry out their role formally appraised at least once annually. This appraisal should take into account, where reasonable and practical, the views of other professionals who have worked with the staff member over the year and children in the home's care. ('Guide to the Children's Homes Regulations, including the quality standards', page 61, paragraph 13.5)  The registered person should only accept placements for children where they are satisfied that the home can respond effectively to the child's assessed needs and where they have fully considered the impact that the placement will have on the existing group of children. ('Guide to the Children's Homes Regulations, including the quality standards', page 56, paragraph 14.11)

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Children's home details

Registered provider: Solace Care ClayHall Ltd

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Children's home details

Registered provider address: Unit 2A, 420 Eastern Avenue, Ilford, Essex IG2 6NQ

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Inspector

Helen Daniel, Social Care Inspector Assurance inspection report for children's home: 2645038 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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Inspector

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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