Children's home run by Rumman Care Ltd

Inspection report for children’s home - monitoring visit: 2815289 1 FOR PUBLIC RELEASE

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is registered to provide care for up to 3 children who may experience social and emotional difficulties. The home is run by a private organisation. There were 2 children living at the home at the time of this inspection.

p.1

Information about this children’s home

There has been no registered manager in post since July 2025.

p.1

This monitoring visit

The purpose of this visit was to explore information received by Ofsted. The information indicated that staff recruitment and deployment was having a negative impact on children’s experience of care and their ability to build trusting relationships with staff. Additional concerns were shared about personal relationships among staff creating conflicts of interest and undermining safeguarding practice. There were also concerns raised about staff’s failure to support children effectively when in crisis and to help them develop positive strategies and behaviours.

p.1

This monitoring visit

Inspectors identified a number of serious shortfalls at this inspection. As a result, a restriction of accommodation order was issued, which prohibits further children moving into the home. In addition, two compliance notices were issued so that the provider can ensure that children benefit from healthy structure and routines and also that the physical environment is suitably homely.

p.1

This monitoring visit

Leaders and managers have not ensured that children receive care from a committed and consistent staff group. Staff have not routinely been deployed in a way that prioritises children’s need for familiar and consistent care. This means that children have not received the support that they need to develop healthy routines. Inspection report for children’s home - monitoring visit: 2815289 2 FOR PUBLIC RELEASE

p.1

This monitoring visit

Children spend a lot of time in their rooms and do not access meaningful activities either inside or outside of the home.

p.2

This monitoring visit

The systems in place to reward positive achievements and behaviours are ineffective. One child said they were not aware that there was a system in place.

p.2

This monitoring visit

Managers have not ensured that all staff undertake the required training in relation to behaviour management and trauma-informed care. Staff have not attended sessions designed to help them reflect on their experiences and practice and have not received sufficient information to understand children’s experiences before they move into the home. Staff therefore lack the information, guidance or experience to provide trauma-informed care, as set out in the home’s statement of purpose.

p.2

This monitoring visit

There have been a high number of significant behavioural incidents in the home that staff have struggled to manage well. Leaders and managers are not providing staff with the support and direction they need to understand children’s needs or presenting behaviours. Behaviour management plans include some accusatory language and are not informed by a thorough assessment of what individual children may be communicating through behaviours as a result of their past experiences.

p.2

This monitoring visit

There is no shared understanding of the approach that staff should take to support children through crisis or to use physical interventions. When incidents are managed with physical intervention, the manager’s oversight does not demonstrate sufficient exploration of how staff are understanding behaviours or using strategies to de- escalate. Managers do not sufficiently explore incidents to consider children’s experiences. For example, there was no exploration as to how a child may feel after being physically restrained on their bed. In addition, children’s vulnerabilities are not considered holistically. For example, staff lack clear guidance on how to respond effectively and safely when using physical intervention for a child with asthma.

p.2

This monitoring visit

The home does not provide a warm and welcoming environment for children. The walls are mostly bare and there is damage to the home that has not yet been repaired. There was no toilet seat in the children’s bathroom and obscene graffiti on the walls that had not been removed or covered. This shortfall was subject to a requirement at previous inspections, and a compliance notice was issued at this inspection.

p.2

This monitoring visit

Leaders and managers have failed to assess and minimise potential conflicts of interest among managers and staff. This undermines safeguarding systems that are meant to ensure that there are no barriers to children sharing their concerns or for concerns to be shared with the professional network and acted on. In practice, the provider has shared a number of allegations and concerns with the relevant safeguarding agencies.

p.2

This monitoring visit

The responsible individual is also the managing director of the agency that employs most of the staff who are currently working in the home. The acting manager was not clear about his role in directly recruiting and vetting these staff. This means that Inspection report for children’s home - monitoring visit: 2815289 3 FOR PUBLIC RELEASE

p.2

This monitoring visit

it is difficult to identify if this dual role presents a conflict of interest. In practice, all relevant checks in relation to safe recruitment were in place.

p.3

This monitoring visit

One child said that ‘some staff were nice’. However, they did not feel this way about all staff and their account of the care they receive reflected a poor experience. They also indicated that systems in place to restrict internet usage were easily bypassed and that staff supervision was ineffective at identifying this.

p.3

This monitoring visit

Feedback from external stakeholders, including professionals and parents, about the care provided is mixed. Some of the concerns that prompted this inspection were raised by a placing authority. An independent reviewing officer for a child currently living in the home was positive about staff supporting and encouraging the child. One parent felt that their child is making progress and is well supported by staff.

p.3

This monitoring visit

The current acting manager has been in post since July 2025. She has applied to register with Ofsted, but the application has not yet been assessed.

p.3

This monitoring visit

The requirements set at the last inspection were either not fully tested at this inspection or are not met and have therefore been restated. Additional requirements and compliance notices have been issued to address the further shortfalls identified at this inspection. Inspection report for children’s home - monitoring visit: 2815289 4 FOR PUBLIC RELEASE

p.3

Inspection date Inspection type Inspection judgement

15/07/2025 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: 2815289 5 FOR PUBLIC RELEASE

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

p.5

Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

p.5

Requirement Due date

positive responses to other children and adults.

p.5

Requirement Due date

strive to gain each child’s respect and trust;

p.5

Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children;

p.5

Requirement Due date

are provided with supervision and support to enable them to understand and manage their own feelings and responses to the behaviour and emotions of children, and to help children to do the same;

p.5

Requirement Due date

de-escalate confrontations with or between children, or potentially violent behaviour by children;

p.5

Requirement Due date

that each child is encouraged to build and maintain positive relationships with others. (Regulation 11 (1)(a)(c)(viii)(ix)(x)(xi)(b))

p.5

Requirement Due date

In particular, ensure that staff are trained in the trauma-informed approach as set out in the home’s statement of purpose and that interventions to promote positive behaviour are based on an informed and shared understanding of children’s previous experiences and also their lived experiences in the home.

p.5

Requirement Due date

In addition, review systems in place to ensure children are safe when using the internet and social media. 20 April 2026

p.5

Requirement Due date

* The quality and purpose of care standard 20 April 2026 Inspection report for children’s home - monitoring visit: 2815289 6 FOR PUBLIC RELEASE

p.5

Requirement Due date

The quality and purpose of care standard is that children receive care from staff who understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

p.6

Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to

p.6

Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to meet the needs of each child; and

p.6

Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(c)(i)(ii))

p.6

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.6

Requirement Due date

helps children aspire to fulfil their potential; and

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.6

Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

p.6

Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on feedback on the experiences of children, including complaints received;

p.6

Requirement Due date

and use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(g)(ii)(h)) 20 April 2026

p.6

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure; 20 April 2026 Inspection report for children’s home - monitoring visit: 2815289 7 FOR PUBLIC RELEASE

p.6

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.7

Requirement Due date

help each child to understand how to keep safe;

p.7

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

p.7

Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare. (Regulation 12 (1) (2)(a))

p.7

Requirement Due date

In particular, ensure that all potential conflicts of interests are assessed to reduce the risk of safeguarding systems being undermined.

p.7

Requirement Due date

In addition, ensure clear guidance to staff to ensure they understand how to safely manage any additional risk factors for individual children when using physical interventions.

p.7

Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes;

p.7

Requirement Due date

details of the child’s behaviour leading to the use of the measure;

p.7

Requirement Due date

the date, time and location of the use of the measure;

p.7

Requirement Due date

a description of the measure and its duration;

p.7

Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

p.7

Requirement Due date

the name of the person who used the measure ("the user"), and of any other person present when the measure was used;

p.7

Requirement Due date

the effectiveness and any consequences of the use of the measure; and 20 April 2026 Inspection report for children’s home - monitoring visit: 2815289 8 FOR PUBLIC RELEASE

p.7

Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

p.8

Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

p.8

Requirement Due date

has spoken to the user about the measure; and

p.8

Requirement Due date

has signed the record to confirm it is accurate; and

p.8

Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii) (b)(i)(ii) (c))

p.8

Requirement Due date

In particular, ensure that staff are trained, supported to understand and have a shared understanding of the agreed behaviour management approach that informs all measures of control and discipline or restraint.

p.8

Requirement Due date

In addition, ensure that management oversight of behaviour management considers how effective the measure was, that agreed behaviour management approaches were used to de- escalate and that individual children’s views and experiences inform practice.

p.8

Requirement Due date

The enjoyment and achievement standard is that children take part in and benefit from a variety of activities that meet their needs and develop and reflect their creative, cultural, intellectual, physical and social interests and skills.

p.8

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.8

Requirement Due date

develop the child’s interests and hobbies;

p.8

Requirement Due date

participate in activities that the child enjoys and which meet and expand the child’s interests and preferences; and

p.8

Requirement Due date

make a positive contribution to the home and the wider community; and

p.8

Requirement Due date

that each child has access to a range of activities that enable the child to pursue the child’s interests and hobbies. 20 April 2026 Inspection report for children’s home - monitoring visit: 2815289 9 FOR PUBLIC RELEASE

p.8

Requirement Due date

(Regulation 9 (1) (2)(a)(i)(ii)(iii)(b))

p.9

Requirement Due date

*These requirements are subject of a compliance notice.

p.9

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.9

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2815289 10 FOR PUBLIC RELEASE

p.9

Children’s home details

Registered provider address: Suite 5, 1–2 Leonard Place, Westerham Road, Keston, Kent BR2 6HQ

p.10

Children’s home details

Responsible individual: Solo-Steven Gisanrin

p.10

Inspectors

Lee Kirwin, Social Care Inspector Tash Williams, Social Care Inspector Inspection report for children’s home - monitoring visit: 2815289 11 FOR PUBLIC RELEASE

p.10

Inspectors

regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.11

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.11

Inspectors

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.11

Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.11