Children's Home run by Cameron & Cooper Limited in Hampshire

Inspection report for children’s home: 2662095 1 OFSTED USE ONLY

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Registered provider: Cameron & Cooper Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private organisation. It provides care for up to 2 children who may experience social, emotional and mental health difficulties.

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Information about this children’s home

At the time of this inspection, 2 children were living at the home.

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Information about this children’s home

The manager has been registered with Ofsted since February 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2662095 2 OFSTED USE ONLY

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Inspection date Inspection type Inspection judgement

18/03/2025 Full Good 07/09/2023 Full Good 05/04/2022 Full Good Inspection report for children’s home: 2662095 3 OFSTED USE ONLY

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Overall experiences and progress of children and young people: good

Children are happy, well cared for and like living in the home. Managers and staff have developed strong, positive connections with children, who seek them out for affection and support. Managers and staff know children well and engage with them on a level suited to their individual needs and personality. As a result, children are settled and confident about asking for help when they need it.

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Overall experiences and progress of children and young people: good

Staff listen to children and value their views. They talk to children about things that are important to them and involve them in day-to-day decisions in the home. For example, children are invited to choose decorations for bedrooms and communal areas. This gives children a sense of ownership and belonging.

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Overall experiences and progress of children and young people: good

Children have made good progress from their starting points. Boundaries, consistent care and encouragement help them overcome personal challenges. For example, both children, who were not going to school are now attending regularly, which is a huge achievement for them.

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Overall experiences and progress of children and young people: good

Managers advocate for children’s relationships with their families. They take action to maintain relationships in complex situations and keep children’s best interests at the centre of plans. As a result, children are sustaining relationships with the people who are important to them and spending quality time with family.

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Overall experiences and progress of children and young people: good

Staff encourage children to access a wide range of activities. This means children are helped to explore their talents and interests. One child who likes wrestling and swimming attends weekly clubs to develop their talents. One child who prefers spending time with staff is supported to try new experiences at a pace they are comfortable with. This helps children develop as individuals and increase their social confidence.

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How well children and young people are helped and protected: good

Children’s safety and well-being is a priority in the home and there is a positive safeguarding culture. Risk assessments are thorough and staff know how to respond to difficult situations to keep children safe. Staff understand children’s triggers and set appropriate boundaries around what is safe and acceptable. As a result, there have been no physical interventions since the last inspection.

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How well children and young people are helped and protected: good

Staff understand children’s strengths and vulnerabilities. There is a strong focus on helping children understand the risks they may experience, rather than restricting them. Following incidents, staff explore children’s thoughts and feelings in a positive way. This includes learning and refection on what happened, to help children find ways to be increasingly safe. Inspection report for children’s home: 2662095 4 OFSTED USE ONLY

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How well children and young people are helped and protected: good

Since the last inspection, managers navigated an unsettled period of increasing safeguarding concerns for one child who previously lived in the home. Staff recognised that the child’s behaviours were a form of communication and agreed strategies to reduce the risks. When concerns escalated, managers worked closely with social workers to review the placement and agree a plan for the child to move on.

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How well children and young people are helped and protected: good

Missing from care incidents are managed well, and staff go above and beyond to stay with children if they leave the home. When children go missing from care, staff respond by informing the relevant professionals and seeking help. Managers and staff understand the complex factors affecting children and help them to explore better ways to manage their emotions. When serious concerns have arisen, there has been a robust coordinated response from the professional network to ensure that the risks are monitored and reduced as far as possible.

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How well children and young people are helped and protected: good

Children’s complaints and allegations are taken seriously by managers. They are consistently followed up in an open and transparent manner. Managers consult with the local authority designated officer to ensure that concerns are always listened to and investigated. Complaints that involve staff practice are reviewed so managers can establish the facts, and staff are able to reflect on practice. Children are updated about the outcome, and when appropriate they have meetings with staff to restore relationships.

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The effectiveness of leaders and managers: outstanding

Managers are dedicated, aspiring and forward thinking. They are insightful about the strengths and weaknesses of the service and reflective about the challenges experienced by staff and children. They have worked hard to shape the home into an environment where children feel valued and are helped to flourish.

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The effectiveness of leaders and managers: outstanding

Managers have excellent oversight of the children’s experiences and internal monitoring systems which are reviewed to continually develop the service. For example, managers are implementing the use of child centred language in records. This means staff think carefully about what they write and ensure that children’s views are captured.

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The effectiveness of leaders and managers: outstanding

Managers have made significant improvements in the stability of staffing. They developed a rigorous recruitment process to ensure new staff have a value base that supports the homes ethos and approach. As a result, this culture has been embedded in the service, and is recognised by children, staff and professionals.

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The effectiveness of leaders and managers: outstanding

Staff benefit from a thorough induction, training plan and regular supervision. This helps them to feel supported, build positive relationships with children and feel confident in their role. Staff say they feel supported by managers, there is a strong sense of teamwork and excellent communication systems. One staff member described the service as ‘a very caring environment’ with a ‘strong, reliable, resilient team’. Inspection report for children’s home: 2662095 5 OFSTED USE ONLY

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The effectiveness of leaders and managers: outstanding

Medication management is exemplary. One child has complex medical needs that require vigilant monitoring and expert knowledge to manage. Guidance for staff and systems in place are clear, well organised and detailed. Staff have appropriate training and a comprehensive understanding of how to support the child through applying a high standard of care and attention. As a result, there have been no medication errors and the child’s health needs are being well met.

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The effectiveness of leaders and managers: outstanding

Professionals speak highly about the managers and the child centred care provided by staff. They say children have a trusted person they can talk to and staff manage children’s complex needs well. One social worker said staff have helped one child ‘come out of their shell’ and be the most ‘stable they have ever been’. As a result, they say the child is the ‘happiest I have ever seen them’. Inspection report for children’s home: 2662095 6 OFSTED USE ONLY

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2662095 7 OFSTED USE ONLY

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Children’s home details

Registered provider: Cameron & Cooper Limited

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Children’s home details

Registered provider address: Unit 7, Belhaven House, 67 Walton Road, East Molesey, Surrey KT8 0DP

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Inspector

Shirin White, Social Care Inspector Inspection report for children’s home: 2662095 8 OFSTED USE ONLY

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Inspector

and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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