Children's Home run by Bliss Care and Support Services Limited in Liverpool

Inspection report for children’s home: 2844288 1 Registered provider: Bliss Care and Support Services Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private provider. It offers care for up to 2 children who may experience social and emotional difficulties.

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Information about this children’s home

The home and manager registered with Ofsted in September 2025.

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Information about this children’s home

At the time of this inspection, one child was living at the home. The inspector spoke with the child during the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2844288 2

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Overall experiences and progress of children and young people: good

Children speak fondly of the home and the people who are there to support them. One child said, ‘Everybody who works here has your best interests at heart.’ A child who has moved on from the home described the staff as ‘non-judgemental’ and said they made every day feel special. They said that staff will always help you if you have a ‘down day’.

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Overall experiences and progress of children and young people: good

Children are encouraged to engage in education, either through formal full-time school or college provisions, informal learning pathways or one-to-one tutoring. A child who has now left the home advanced significantly in their education. One child is not currently in full-time education but is receiving support to improve this situation. Education colleagues say that the management team is proactive in its communication with them and challenges the lack of education placement.

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Overall experiences and progress of children and young people: good

Managers and staff plan children’s placements effectively. Staff have a thorough understanding of each child’s needs, preferences and routines. This enables them to provide individualised support. This helps children feel settled and enjoy their time living at the home.

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Overall experiences and progress of children and young people: good

The children’s physical and emotional health needs are prioritised. Staff ensure that children attend routine and specialist health appointments, providing consistent support and advocacy. As a result, children benefit from good health, and their overall wellbeing is actively promoted by staff. A parent said the staff at the home have been the only people to support their child’s specific health needs.

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Overall experiences and progress of children and young people: good

Children experience praise and incentives that help them make positive decisions and choices. Consequences are used infrequently; however, they are sometimes not restorative in nature and are not reviewed to ensure that they are associated with the issue raised.

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Overall experiences and progress of children and young people: good

Individual care planning documents are child focused and provide a clear indication of each child’s general development and achievements.

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How well children and young people are helped and protected: good

The child says they have positive relationships with staff and their key workers. They say the manager is helpful and supportive, and they would go to the manager if they were unhappy or wished to make a complaint. This demonstrates that they feel confident that the manager will listen to them.

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How well children and young people are helped and protected: good

The home provides a clean, well-maintained and welcoming environment that promotes a sense of safety and belonging for children. Staff actively encourage children to personalise their bedrooms. This contributes positively to children’s self-esteem and emotional wellbeing. Inspection report for children’s home: 2844288 3 Leaders and managers regularly review risk management plans to ensure that they meet the children’s needs and that strategies are included to help them stay safe. Staff review and update risk management plans to reflect any changes to children’s needs and risks. This helps staff provide consistent safeguarding practices to keep children safe.

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How well children and young people are helped and protected: good

Recruitment procedures and practices are safe, robust and effective. All staff undergo thorough checks and vetting processes before commencing employment at the home, including enhanced background checks and verification of qualifications. These measures reinforce the home’s commitment to safeguarding by ensuring that only individuals who are suitable and safe to work with children are appointed.

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How well children and young people are helped and protected: good

Staff use positive behaviour approaches, supported by therapeutic training. The children clearly benefit from this nurturing approach. However, on one occasion, police were called to manage behaviour. This could potentially lead to criminal charges.

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How well children and young people are helped and protected: good

Safeguarding incidents are reviewed by managers to ensure that they have oversight. Most incidents are carefully evaluated and analysed to avoid repeat occurrences. However, one incident raised by a child was not fully investigated by the manager. This could limit their ability to understand the lived experience of the child and ensure that the child feels safe.

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The effectiveness of leaders and managers: good

The registered manager demonstrates ambitious and effective leadership, with a clear understanding of the needs of children and staff. Staff report feeling well supported by the management team and speak positively about their experiences of working at the home. This contributes to a stable and nurturing environment where children can thrive.

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The effectiveness of leaders and managers: good

The managers actively encourage staff to reflect and enhance their knowledge and skills. Staff learning and development are integral to the management team. Staff are supported in understanding their needs and the potential effects on the needs of the children.

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The effectiveness of leaders and managers: good

Staff supervision sessions are recognised as a vital component of the support and development framework in the home. These sessions offer staff dedicated time to explore challenges and receive feedback. Team meetings are then used to reinforce the work staff do in a reflective and supportive manner.

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The effectiveness of leaders and managers: good

Staff engage in regular training that enhances their understanding of children’s needs and equips them to provide high-quality, individualised care. When specific or additional training needs are identified, the manager ensures timely access to relevant learning opportunities. This proactive approach supports continuous professional development and enables staff to embed good practice confidently and consistently in their day-to-day work. Inspection report for children’s home: 2844288 4 Children develop trusting relationships with staff, and the inspector observed positive interactions between them. This demonstrates that children feel safe and settled at the home. Inspection report for children’s home: 2844288 5

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Recommendations

 The registered person should prioritise and evaluate children’s views regarding staff practice to manage any concerns effectively. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 43, paragraph 9.8)  The registered person should ensure that any consequences used are proportionate and restorative where possible. When appropriate, consequences should be associated with the behaviour. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.38)  The registered person should ensure that staff can meet the needs of the children in their care without involving police to help manage behaviours. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 39, paragraph 8.14)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2844288 6

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Children’s home details

Registered provider: Bliss Care and Support Services Limited

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Children’s home details

Registered provider address: Bliss Recruitment, 99 Walton Vale, Liverpool L9 4SR

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Inspector

James Meeks, Social Care Inspector Inspection report for children’s home: 2844288 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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