Indigo Support Limited

Inspection report for supported accommodation provider - monitoring visit: Indigo Support Limited 1 Indigo Support Limited Registered provider: Indigo Support Limited

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Inspected under the social care common inspection framework

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provider

This supported accommodation service is owned and managed by a private provider. It offers accommodation and support for up to 8 children in self-contained units.

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provider

At the time of the visit, the service was accommodating 5 children aged 16 and 17.

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provider

The service registered with Ofsted in June 2024. The registered service manager has been in post since the service was registered with Ofsted.

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This monitoring visit

Ofsted announced a full inspection on 12 January 2026, in line with the social care common inspection framework. During the inspection, the inspectors identified that children living in this supported accommodation service require consistently high levels of supervision to meet their complex needs and keep them safe.

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This monitoring visit

On 15 January 2026, Ofsted made the decision to convert this inspection to a monitoring visit. This was because children's care arrangements were not aligned with The Supported Accommodation (England) Regulations 2023. Ofsted found that this provider was operating unregistered children's homes and served a compliance notice under regulation 4, the leadership and management standard.

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This monitoring visit

On 16 March 2026, Ofsted carried out a monitoring visit to review the progress made against the compliance notice. The compliance notice has not been met in its entirety.

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This monitoring visit

At the time of the visit all of the children placed required high levels of supervision. While 3 children were having their supervision levels gradually reduced, the remaining 2 children continue to require one-to-one staffing to safely manage risks to their safety and wellbeing. The needs and vulnerabilities of the children currently Inspection report for supported accommodation provider - monitoring visit: Indigo Support Limited 2 living in this supported accommodation undertaking exceeds those considered to be appropriate under the Regulations.

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This monitoring visit

The registered service manager has developed a new admissions procedure that helps her to better assess children's needs before agreeing their placements. This new procedure supports managers and staff to understand children's past experiences and consider how these may impact on their current and future needs. Managers and staff are now prompted to consider the suitability of each child's readiness to live in supported accommodation, before they move in. However, the registered service manager has not yet had the opportunity to use this in practice.

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This monitoring visit

Although some progress has been made, Ofsted has reissued the compliance notice regarding the leadership and management of the service. Inspection report for supported accommodation provider - monitoring visit: Indigo Support Limited 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the 'Guide to the Supported Accommodation Regulations, including Quality Standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking's statement of purpose. (Regulation (4)(1)(2)(a)(f))

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Requirement Due date

In particular, the registered person must implement a revised statement of purpose that sets out how the service will operate in accordance the Regulations.

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Requirement Due date

The registered provider must ensure they carry on their supported accommodation undertaking in line with their conditions of registration and ensure that they have an effective admission process and implement this in practice. 3 May 2026

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Indigo Support Limited 4

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Supported accommodation provider details

Registered provider: Indigo Support Limited

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Supported accommodation provider details

Registered service manager: Rebecca Hinchley

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Inspector

Beth Forster, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Indigo Support Limited 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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