Children's Home run by Safe Haven Adolescent Care Group Limited in Nottinghamshire

Inspection report for children's home: 2740392 1 Registered provider: Safe Haven Adolescent Care Group Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This home is owned and managed by a private company. It offers care for up to 2 children who may experience social and emotional needs.

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Information about this children's home

The manager registered in December 2025 and is currently taking maternity leave. An acting manager has been in post since January 2026 and has submitted their application to register with Ofsted.

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Information about this children's home

The registered provider has recently appointed a new responsible individual, and Ofsted is currently checking this person has the relevant capacity, experience and skills to carry out the role.

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Information about this children's home

At the time of the inspection, one child was living in the home. They contributed to the inspection, along with an adult who had moved out of the home prior to this inspection year.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: 10 February 2025

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good

Overall judgement at last inspection: outstanding

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good

Enforcement action since last inspection: none Inspection report for children's home: 2740392 2

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Inspection date Inspection type Inspection judgement

10/02/2025 Full Outstanding 07/02/2024 Full Outstanding Inspection report for children's home: 2740392 3

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Overall experiences and progress of children and young people: good

The child and adults have positive, warm and established relationships. Adults know the child well, take the time to listen to them and help them work through difficult periods. A parent said, 'The adults have helped my child know who they are; they are a different child.'

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Overall experiences and progress of children and young people: good

Adults have sensitive, age-appropriate conversations with the child about various aspects of their life, including their physical and sexual health. These discussions are written in a detailed, child-friendly manner and clearly demonstrate the depth of the trusting relationships that staff have built with the child. The child feels safe to explore their experiences openly and without shame, which has supported their growing self-understanding and confidence in their identity. Professionals and family state that the child has made 'significant' progress in the home and the adults encourage the child's talents.

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Overall experiences and progress of children and young people: good

Leaders provide consistent and effective advocacy for children in relation to their education. When barriers arise, the deputy manager proactively escalates concerns, which has improved the education outcomes for the child. This has helped the child to make considerable progress in their education. They are feeing safe enough to consider attending a school in person in the future after a significant period of time out of formal schooling.

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Overall experiences and progress of children and young people: good

When the child moved into the home, leaders ensured that their move was carefully planned according to the child's needs, and they were meaningfully involved. They had the opportunity to interview managers, and their views were taken into consideration and included in their plans.

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Overall experiences and progress of children and young people: good

Children who are no longer in the care of the home are still supported. Leaders support children who are now adults in mediating relationships with family and ensuring they have someone safe who they can talk to. Leaders have also given opportunities for the now adult to participate in work experience, and advocate for them with appeals for accommodation.

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Overall experiences and progress of children and young people: good

The child's family relationships are consistently prioritised. Leaders and adults work proactively to support the child in maintaining positive and meaningful connections with their family. Practical barriers, including financial constraints, are identified early and addressed so that family time is not disrupted. As a result, the child has been able to spend regular and meaningful time with their family, helping them stay connected and continue important traditions, such as being with their family on significant occasions like Christmas. Inspection report for children's home: 2740392 4

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How well children and young people are helped and protected: good

The child feels safe and talks of loving their home. They said, 'The adults love me; I feel safe and happy here. I'm able to be a proper teenager.'

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How well children and young people are helped and protected: good

Adults recognise that behaviours, such as hitting objects or self-injury, can be indicators that a child is outside their 'window of tolerance'. In these moments, staff look beyond the behaviour and focus on understanding the underlying emotions and unmet needs driving it. They provide reassurance, empathy and supportive care to help the child regulate safely and return to a calmer state. Records of these incidents are written in a non-judgemental, non-blaming manner.

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How well children and young people are helped and protected: good

Plans to keep the child safe are detailed and tailored to their individual needs. Leaders use professional guidance on sensory needs and implement this well on a daily basis. Adults have a clear knowledge of this and implement it creatively and consistently in the best interest of the child.

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How well children and young people are helped and protected: good

There is effective communication with the wider team around the child to ensure that they receive consistent and coordinated support. Leaders undertake detailed reflections with adults to consider how best to meet the child's needs and promote positive relationships within the home.

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How well children and young people are helped and protected: good

When incidents occur, leaders ensure that the child is safeguarded effectively and are creative in managing the child's safety. Adults are confident in educating children and have responsive conversations on a regular basis. Leaders use internal and external resources to ensure that the adults are continually educated to give the best support to the child. The child is included in decision-making and child-friendly plans are created to take them along in their journey.

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How well children and young people are helped and protected: good

Adults have a strong understanding of the child's vulnerability and risks. They respond consistently to support the child's safety. Because staff understand the child so well and have built strong relationships with them, the child has not had to be held by staff or been reported as missing.

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The effectiveness of leaders and managers: good

The management team provides strong, child-centred leadership and demonstrates a clear commitment to promoting positive outcomes for the child. They know the child extremely well and show genuine care, warmth and insight into their needs, which contribute significantly to the positive morale within the home.

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The effectiveness of leaders and managers: good

Leaders are proactive in gaining views from the child's family and professionals. Adults have weekly meetings with the child, ensuring that their views are heard and acted on. Staff keep a 'moment that matters' file that showcases all the activities and 'you said we did', which the child continually looks through to celebrate their success. Inspection report for children's home: 2740392 5 Adults participate in regular team meetings and reflective supervisions that focus on the experiences and needs of the child. These opportunities encourage adults to reflect on their practice and continually develop their approach to supporting the child. Leaders maintain individual development plans for each adult, which support their professional growth and any emerging needs of the child. Adults speak highly of the leadership team and describe feeling consistently supported.

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The effectiveness of leaders and managers: good

Clear systems are in placed to monitor progress and identify themes. Together with the strong management oversight and clear, established systems in place, any errors are identified immediately and corrected. Staff are well supported to understand and learn from these incidents in a non-blaming manner to support their growth.

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The effectiveness of leaders and managers: good

There were 2 related incidents that were not reported to Ofsted or to the local authority designated officer (LADO). Although no children were living in the home at the time and an independent company was commissioned to undertake an internal investigation, the recommended culture review has not yet been fully completed. As a result, the provider has not been able to consider the full learning from these incidents. The absence of referrals to Ofsted and the LADO also limited opportunities for external oversight and thematic scrutiny of the home's safeguarding practice and decision-making. Consequently, it is unclear how the provider assured themselves that potential risks had been fully explored and addressed rigorously. A requirement has been made. Inspection report for children's home: 2740392 6

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Statutory requirement

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

are familiar with, and act in accordance with, the home's child protection policies. (Regulation 12 (1) (2)(e))

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Requirement Due date

In particular, promptly refer safeguarding concerns and allegations to the local authority designated officer and act in line with the provider's safeguarding policies. 12 May 2026

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2740392 7

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Children's home details

Registered provider: Safe Haven Adolescent Care Group Limited

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Children's home details

Registered provider address: 2 Whiting Street, Sheffield S8 9QR

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Inspector

Louisa West, Social Care Inspector Majella Russell, Social Care Regulatory Inspection Manager Inspection report for children's home: 2740392 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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