Children's Home run by Positive Outcomes Childcare Ltd in Telford and Wrekin

Inspection report for children's home - monitoring visit: 2783632 1

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Information about this children's home

This home is owned by a private company. It provides care for up to 4 children who have experienced social and emotional difficulties.

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Information about this children's home

The manager has applied to be registered with Ofsted.

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This monitoring visit

On 23 January 2026, a monitoring inspection was undertaken at the children’s home following an increase in safeguarding notifications reported to Ofsted. The inspector identified widespread concerns in relation to the care and protection of children and leadership and management. Compliance notices under regulations 12 and 13 were issued.

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This monitoring visit

On 16 February 2026, a further monitoring visit was undertaken to review the progress made by the provider in meeting the compliance notices. The inspector found the compliance notices had not been met.

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This monitoring visit

Since the last inspection, one child has moved out of the home. This child was supported to leave the home in a meaningful way. Another child remains living in the home. One professional spoke positively about the care the child receives and communication with staff and managers.

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This monitoring visit

Also, there have been changes in leadership and management. The responsible individual has left the service. A new responsible individual has been appointed from within the organisation. The management team has reflected on the shortfalls identified at the previous inspection and implemented some improvements. An internal review has taken place and there is an action plan to improve the quality of care provided to children. However, progress remains ongoing. Inspection report for children's home - monitoring visit: 2783632 2 Safeguarding processes have been reviewed that include flowcharts to ensure reporting processes are understood by staff. These include guidance on allegation management and safeguarding. However, managers have not discussed guidance with staff to determine their understanding and how effective of these processes. The lack of information sharing means little improvements to the quality of care

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This monitoring visit

The manager has made changes to children’s individual risk assessments. However, she has not completed reflective discussions with staff to increase their understanding and to ensure they are clear about their responsibilities to keeping children safe. Therefore, it is difficult to determine that staff have a better understanding how they safeguard children and if the changes to the assessments are effective.

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This monitoring visit

Managers have failed to ensure that incidents are recorded sufficiently. Records lack detail and do not contain information about the practice used by staff to manage incidents. For example, the manager does not ensure that staff are spoken with following incidents to understand their experiences. Furthermore, staff do not record when they have attempted to use a physical restraint to respond to a child’s behaviour. This undermines the manager’s ability to identify shortfalls in staff practice and bring about improvement.

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This monitoring visit

Since the last inspection, staff have had conversations with children about their known risks. However, staff continue to lack professional curiosity, and discussions are not meaningful. Children continue to require support to develop their skills to recognise damaging or harmful behaviour.

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This monitoring visit

Leaders and managers have not assured themselves that staff have the knowledge to meet the needs of the children. The manager has not analysed the training needs of the staff team to identify gaps in knowledge. Training plans failed to address staff training needs. For example, all staff still require additional training. Shortfalls in the support and development does not give assurance that staff have sufficient skills to meet the needs of children and care for them safely.

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This monitoring visit

Following the last inspection, leaders and managers completed a review of previously allegations. The manager was proactive on providing children with an explanation and the outcome of the investigations. In addition, she took action to address any recommendations following the investigation. This demonstrates an improvement in oversight of the care children receive

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This monitoring visit

Since the last inspection, leaders and managers have introduced a range of monitoring systems. These include daily checks and new monthly monitoring records. However, these have not been fully implemented and embedded, and this leaves significant shortfalls in, management oversight and evaluation of staff practice. Inspection report for children's home - monitoring visit: 2783632 3 Ofsted will undertake a further visit to review compliance notices under regulations 12 and 13.

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Recent inspection history

Inspection date Inspection type Inspection judgement 21/10/2025 Full Good Inspection report for children's home - monitoring visit: 2783632 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. The registered person(s) must comply with the given timescales.

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Requirement Due date

*The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child's relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child's welfare; and

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Requirement Due date

that the home's day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm.

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Requirement Due date

Regulation 12 (1)(2)(a)(i)(ii)(iii)(v)(vi)(b)

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Requirement Due date

The registered provider must ensure that they adhere to the steps set out in the compliance notice. 5 April 2026

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Requirement Due date

* The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that— 5 April 2026 Inspection report for children's home - monitoring visit: 2783632 5 helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

The registered provider must ensure that they adhere to the steps set out in the compliance notice.

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Requirement Due date

*These requirements are subject of a compliance notice.

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Recommendations

 The registered person should only accept placements for children where they are satisfied that the home can respond effectively to the child's assessed needs as recorded in the child's relevant plans and where they have fully considered the impact that the placement will have on the existing group of children. In particular, the manager should consider all available information from a range of sources, including the child and their last home, to inform their decision-making. (Guide to the Children's Homes Regulations, including the quality standards, page 56, paragraph 11.4)

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Recommendations

 The registered person should ensure that children are offered a wide range of activities both inside and outside of the home, where appropriate, and are encouraged to participate in those activities. (Guide to the Children's Homes Regulations, including the quality standards, page 31, paragraph 6.5)

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Information about this inspection

Inspection report for children's home - monitoring visit: 2783632 6 The purpose of this visit was to monitor the action taken and the progress made by the children's home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 2783632 7

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Children's home details

Registered provider: Positive Outcomes Childcare Ltd

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Children's home details

Registered provider address: 1 Agriculture House, Southwater Way, Telford, Shropshire TF3 4NR

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Inspector

Sophie Hills, social care inspector Inspection report for children's home - monitoring visit: 2783632 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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