Children's Home run by Care and Management Services Ltd in Birmingham

Assurance inspection report for children’s home: SC470457 1 SC470457

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Registered provider: Care and Management Services Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned and provides care for up to 3 children who have complex behaviours because of their childhood experiences.

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Information about this children’s home

At the time of this inspection, 2 children were living at the home.

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Information about this children’s home

The manager registered with Ofsted in November 2020 and is suitably qualified.

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Inspection date: 11 March 2026

Date of last inspection: 12 November 2025

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Inspection date: 11 March 2026

Judgement at last inspection: requires improvement to be good

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Inspection date: 11 March 2026

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: SC470457 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

Both children said they like living at the home and enjoy living together. Staff support them well. Since the last inspection, one child has moved into the home, and 2 children have moved out.

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Findings from the inspection

Children are supported well when they move into and out of the home. The manager carries out a thorough assessment for the children who move into the home, and staff visit them beforehand to provide clear information about the home. When children move out, staff support their transition sensitively and thoughtfully. Farewell meals are organised, and children receive goodbye cards and gifts. This personalised and caring approach prioritises children’s emotional wellbeing and ensures that they feel valued, supported and prepared for the move.

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Findings from the inspection

Staff actively support children in understanding their behaviour and use effective strategies to help them remain calm. This approach has been successful, as only one physical intervention has been required since the last inspection. Following the intervention, staff spoke with the child to help them reflect on the situation and express their feelings.

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Findings from the inspection

Staff respond quickly when children go missing from the home. They work in partnership with the local police until they safely locate the child. When children return, staff spend time talking with them, providing opportunities for them to express their worries and discuss the reasons for going missing. Using their professional curiosity, staff work to understand the child’s risks and implement appropriate support to minimise further missing-from-home incidents.

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Findings from the inspection

Since the last inspection, there has been one complaint, which the manager responded to promptly and effectively. Information was shared quickly with external professionals to prevent delays, ensuring that the child was protected from harm. These actions help children feel safe and confident in raising concerns.

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Findings from the inspection

Leaders have made some improvements to the home’s monitoring systems; however, they remain insufficient in identifying shortfalls. Staff do not consistently record important information, including conversations with children following serious incidents and discussions with professionals about decisions to amend children’s plans. These gaps in recording mean that key information about children’s experiences, risks and professional decision-making is not shared effectively with relevant individuals. This undermines leaders’ oversight and weakens safeguarding practice. Assurance inspection report for children’s home: SC470457 3 On two occasions, there were delays in notifying Ofsted of serious incidents, which limited the regulator’s oversight. This shortfall was raised at the last inspection and remains an ongoing concern.

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Findings from the inspection

The home’s independent visitor does not consistently seek feedback from professionals or speak with children during their visits. Leaders have not identified or addressed this shortfall. The absence of such feedback limits opportunities to enhance the home’s care and services and prevents children from having the opportunity to express their views about their care with an independent person.

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Findings from the inspection

The manager and staff have built strong relationships with all relevant professionals, including social workers. One professional said, ‘The manager attended lots of multi- agency meetings; he was very supportive.’ Another professional said, ‘I am very regularly updated; communication is very good.’ This promotes effective multi- agency working and helps safeguard and promote children’s welfare. Assurance inspection report for children’s home: SC470457 4

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Inspection date Inspection type Inspection judgement

12/11/2025 Full Requires improvement to be good 01/10/2024 Full Good 12/09/2023 Full Good 28/02/2023 Full Good Assurance inspection report for children’s home: SC470457 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there. (Regulation 40 (4)(c))

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Requirement Due date

In particular, the registered person must ensure that all significant incidents are reported to Ofsted. 20 April 2026

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Requirement Due date

The registered person must maintain records (‘‘case records’’) for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c))

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Requirement Due date

In particular, the registered person must ensure that all conversations with professionals and children are clearly and accurately documented. Furthermore, ensure that children’s views are understood by all relevant individuals. 20 April 2026

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Requirement Due date

The registered person must ensure that an independent person visits the children’s home at least once each month.

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Requirement Due date

When the independent person is carrying out a visit, the registered person must help the independent person—

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Requirement Due date

if they consent, to interview in private such of the children, their parents, relatives and persons working at the home as the independent person requires.

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Requirement Due date

A visit by the independent person to the home may be unannounced. 20 April 2026 Assurance inspection report for children’s home: SC470457 6 The independent person must produce a report about a visit (“the independent person’s report”) which sets out, in particular, the independent person’s opinion as to whether—

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Requirement Due date

children are effectively safeguarded; and

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Requirement Due date

the conduct of the home promotes children’s well-being. (Regulation 44 (1) (2)(a)(b) (3) (4)(a)(b))

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Requirement Due date

In particular, the registered person must ensure that all children are provided with an opportunity to communicate with the independent visitor and that the independent visitor seeks feedback from parents and professionals.

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Recommendation

 The registered person should ensure that their internal monitoring systems are effective, particularly in relation to conversations with children and the process of professional decision-making. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24) Assurance inspection report for children’s home: SC470457 7

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Children’s home details

Registered provider: Care and Management Services Ltd

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Children’s home details

Registered provider address: Park Business Centre, Wood Lane, Birmingham B24 9QR

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Inspector

Jas Nahar, Social Care Inspector Assurance inspection report for children’s home: SC470457 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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