TD Supported Living Services

Inspection report for supported accommodation provider: TD Supported Living Services 1 TD Supported Living Services Registered provider: Tonre Limited

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Inspected under the social care common inspection framework

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provider

The service registered with Ofsted in December 2023 and is owned by a private provider. It offers accommodation for up to 10 individuals in self-contained units for the sole use of one person. The provider is also registered to deliver supported accommodation in a shared or group living situation for only looked-after children or care leavers. There are no properties currently in use for this purpose.

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provider

At the time of this inspection, one care leaver was using the service.

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provider

The nominated individual has been in post since the service registered with Ofsted. A new registered service manager has been in post since October 2025.

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provider

Inspection dates: The inspection was announced on 23 February 2026 and started that day. The inspector was on site on 25 and 26 February 2026.

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Outcome

Inconsistent quality of service delivery adversely affects some children’s experiences, and this may limit their progress. Leaders and managers must make improvements. The next inspection will be within approximately 18 months.

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Summary of findings

No new referrals for children have been made since the last inspection in October 2025. One child has continued to use the service.

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Summary of findings

The child has achieved positive outcomes and has successfully secured an apprenticeship in their chosen field. Staff provided encouragement and coaching to support this achievement.

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Summary of findings

Leaders and managers have actively used the time from the last inspection to redesign and develop processes in the organisation that focus on children’s wellbeing. Inspection report for supported accommodation provider: TD Supported Living Services 2 At this stage, due to only having one child in the service and having not admitted any further children they have been unable to implement the changes but are motivated to do so when referrals resume. Inspection report for supported accommodation provider: TD Supported Living Services 3

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Overall experiences and progress of children

The provider was the subject of monitoring visits from December 2024 to March 2025. A full inspection took place in October 2025, when they received an outcome of serious or widespread weaknesses, with significant concerns regarding the experiences and progress of children.

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Overall experiences and progress of children

Since the appointment of a new registered service manager, the provider has carried out considerable work to implement improvements. This has included working in partnership with the placing authorities.

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Overall experiences and progress of children

No new children have used the service since the full inspection. Consequently, many of the new policies and procedures have yet to be fully tested. However, sufficient action has been taken to improve the inspection outcome.

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Overall experiences and progress of children

One child has remained accommodated. The child experiences positive and caring relationships with staff, who know them well.

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Overall experiences and progress of children

The child can positively describe the progress they have made, including developing self-confidence, resilience and the skills to move towards adulthood.

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Overall experiences and progress of children

Staff evidence the child’s progress effectively in their recording of key-work sessions and consistently capture the child’s views and voice in documentation.

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Overall experiences and progress of children

The child is actively encouraged to develop and maintain supportive relationships. They have suitable access to technology to help them stay in touch with family and friends.

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Overall experiences and progress of children

The positive outcome of the child securing an apprenticeship reflects the staff’s commitment to supporting education and training. Staff coached the child on interview techniques and provided practical support to ensure that they could attend the interview. Staff enabled a celebration of the child's achievements.

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How well children are helped and protected

No new children have been referred to the provision since the inspection in October 2025. Staff have positive relationships with the child.

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How well children are helped and protected

The accommodation is of a high standard with opportunities for children to personalise it. Each flat has space to accommodate one child, and children would not share facilities. Each flat is decorated, equipped and maintained well. The child can access staff support day and night through the office located next door or by telephone. This provides the child with a sense of security should they require support in addition to their agreed key-work sessions. Inspection report for supported accommodation provider: TD Supported Living Services 4 Support sessions are recorded with detail and care. When reading them, the child can see the progress they are making. Sessions are carried out in both flexible formats and more formal meetings.

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How well children are helped and protected

The provider allows the child to have pets, for which the child demonstrates personal responsibility and care. This supports the child’s future plans to care for pets when living independently.

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How well children are helped and protected

Staff advocate for the child to receive financial support. This has enabled them to dress appropriately for interviews and cover travel expenses for their apprenticeship.

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How well children are helped and protected

The child has an advocate who meets with them regularly and can represent their views with the provider and placing authority if required. This helps ensure that the child’s voice is heard.

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The effectiveness of leaders and managers

Leaders and managers oversee the provision and decision-making processes related to notifications. As only one child is using the service, the level of oversight necessary has been reduced.

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The effectiveness of leaders and managers

Leaders and managers have developed and produced a range of documentation and a robust recording system. This helps ensure that oversight of the provision is underpinned by policies, procedures and the necessary recordings.

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The effectiveness of leaders and managers

Safer recruitment helps ensure that children are safeguarded and that new staff have the necessary knowledge, experience and skills to support children’s development.

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The effectiveness of leaders and managers

The nominated individual has sought to develop and maintain their knowledge of safeguarding risks for children in supported accommodation. This has included a particular focus on mental health and self-harm. This helps promote better understanding in the staff team as he shares this knowledge.

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The effectiveness of leaders and managers

Arrangements are in place to oversee the development of staff through their attendance at training and discussion during supervision. Supervision records are detailed and reflect these arrangements.

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The effectiveness of leaders and managers

Leaders and managers have made progress to help ensure that they provide Ofsted with information required by regulation. However, a quality of support review has not been submitted.

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The effectiveness of leaders and managers

Leaders and managers have responded to concerns raised by a local authority. Professionals report that the provision has made improvements. Inspection report for supported accommodation provider: TD Supported Living Services 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must maintain a system for monitoring and improving the quality of support provided by the supported accommodation undertaking by completing a review (“a quality of support review”) at least once every six months, which must take into account—

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Requirement Due date

the views of children, including any feedback and complaints received;

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Requirement Due date

feedback from individual children on the impact the supported accommodation has had on the child’s life, especially regarding how well prepared the child felt for transition into supported accommodation and how well prepared the child feels for transition out of supported accommodation;

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Requirement Due date

feedback from each child’s accommodating authority, staff and any relevant persons;

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Requirement Due date

any relevant research and developments in relation to the way in which the needs of children are best met.

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Requirement Due date

After completing a quality of support review, the registered person must produce a written report setting out the actions the registered person intends to take as a result of that quality of support review.

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Requirement Due date

The registered person must provide a copy of the review report to the CIECSS within 28 days beginning with the day on which the report is completed, and make a copy of it available on request to each child’s accommodating authority. (Regulation 32 (1)(a)(b)(c)(d) (2) (3)) 1 April 2026 Inspection report for supported accommodation provider: TD Supported Living Services 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Supported Accommodation (England) Regulations 2023. Inspection report for supported accommodation provider: TD Supported Living Services 7

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Supported accommodation provider details

Registered provider address: Victory House, 400 Pavillion Drive, Northampton Business Park, Northampton NN4 7PA

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Supported accommodation provider details

Registered service manager: Jane Willmott

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Supported accommodation provider details

Email address: admin@tdsupportedliving.co.uk

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Inspector

Clare Hannah, Social Care Inspector Inspection report for supported accommodation provider: TD Supported Living Services 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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