Children's Home run by Your Care Nursing Ltd in Kent

Inspection report for children’s home: 2824925 1 Registered provider: Your Care Nursing Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home was registered with Ofsted in June 2025 and is privately owned. It provides care for up to 2 children who experience social and emotional difficulties. At the time of this inspection, 2 children were living at the home.

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Information about this children’s home

The manager registered with Ofsted on 12 June 2025.

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Overall experiences and progress of

children and young people, taking into account

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inadequate

How well children and young people are helped and protected inadequate

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inadequate

The effectiveness of leaders and managers inadequate

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inadequate

There are widespread failures that mean children and young people are not protected or their welfare is not promoted or safeguarded and the care and experiences of children and young people are poor and they are not making progress.

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inadequate

Date of last inspection: not previously inspected

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inadequate

Overall judgement at last inspection: not applicable

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inadequate

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2824925 2

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Overall experiences and progress of children and young people: inadequate

This area has been judged as ‘inadequate’ due to shortfalls in the leadership and management of the home and the lack of appropriate management oversight of safeguarding records and care practice. In addition, leaders have failed to create a culture of high aspiration for children. They have paid insufficient attention to understanding children’s needs and implementing sufficient training for staff and accurate care planning to meet children’s needs. This has resulted in widespread shortfalls that have led to children having a poor experience of care.

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Overall experiences and progress of children and young people: inadequate

A lack of transparency with placing authorities is not ensuring that children receive effective care planning which promotes long-term stability. Leaders and managers have failed to share information regarding age restrictions in their planning permission with children’s social workers. As a result, children are not receiving effective, timely support to prepare for leaving the home.

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Overall experiences and progress of children and young people: inadequate

Children’s care plans have not been created in line with guidance from placing authorities. Statutory plans, including local authority care plans, placement plans and health assessments, were not available to staff working in the home. In addition, when creating plans, managers have not ensured that they accurately reflect guidance available within children’s wider care planning. Care planning systems do not allow managers to monitor and evaluate the support and care offered to children. As a result, care planning does not ensure that children make progress and that their needs are consistently met.

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Overall experiences and progress of children and young people: inadequate

Activities for children are repetitive and not aspirational. Children do not benefit from structure, routine and opportunities to try new things. Activity plans do not reflect individualised planning which takes account of children’s interests and needs. Activities offered to children lack creativity and suitable levels of stimulation. As a result, children are not being exposed to new and fun opportunities that help to spark interests and encourage them to spend time with others engaging in activities both within and outside the home.

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Overall experiences and progress of children and young people: inadequate

Children know how to complain. They are supported to share their views on things that are important to them. The home has an established and effective complaints procedure that ensures children’s concerns are taken seriously and acted upon. When changes are required, they are kept informed of the progress that is being made.

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Overall experiences and progress of children and young people: inadequate

The home is well furnished and maintained to a high standard. It is an attractive, welcoming living environment for children. They are supported to personalise their bedrooms and the wider home. As a result, they have a space that reflects their personal preferences and interests. Inspection report for children’s home: 2824925 3

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How well children and young people are helped and protected: inadequate

There has been a low level of incidents in the home. However, incidents that have occurred have not been managed appropriately. Managers have failed to ensure that staff have the guidance and skills to respond to incidents of going missing and restraint.

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How well children and young people are helped and protected: inadequate

The systems in place to reduce the risks to children when they are missing from home are ineffective. Guidance for episodes of going missing is duplicated over a number of different formats, which has created challenges in ensuring that staff are familiar with the plans to follow. This has resulted in substantial delays in managers ensuring that children’s missing guidance and protocols are reviewed. Managers have failed to obtain return home interviews from placing authorities to ensure this is incorporated into their assessment of risk. One professional reported that they felt that staff and the manager are not always clear about how to respond when the child is missing from the home. There has been one incident when failure to provide relevant and factual information impacted on the response and assessment of emergency services.

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How well children and young people are helped and protected: inadequate

There are shortfalls in behaviour management practice. The home’s behaviour management policy is not being followed, and staff training does not align with the methods outlined in the policy. Managers have failed to ensure that all members of the team have received the same style of training in restraint and de-escalation. They have not assessed if different restraint practices are safe to be used together. Additionally, a member of staff did not receive restraint and de-escalation training while working in the home for a period of 6 months. The training that leaders and managers provided to cover this period was relevant to adults, not children. As a result, the staff member was not equipped to respond to an incident of violence and aggression.

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How well children and young people are helped and protected: inadequate

Use of restraint is not consistently recognised and recorded. Managers reviewing an incident did not identify a restraint or make a recording of it until noted by the independent person 20 days after the incident took place. A review of the same incident by inspectors identified that a second restraint may have been used. However, conflicting information within the report and a lack of timely follow-up has resulted in managers being unable to ascertain if a restraint was used. As a result, managers have been unable to assure themselves of the effectiveness of the measures used and the de- escalation attempted, and have missed opportunities to reflect on practice with the staff involved.

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How well children and young people are helped and protected: inadequate

Safer recruitment practices are not adhered to. A staff member was recruited and worked directly in the home without managers completing the necessary overseas police checks. There was no record to ascertain whether the staff member’s Disclosure and Barring Service certificate was seen before their employment commenced. Recruitment checks also failed to identify and appropriately explore gaps in employment. Inspection report for children’s home: 2824925 4

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The effectiveness of leaders and managers: inadequate

Leaders and managers have been unable to create an environment of high aspiration for children. They have been unable to implement systems to ensure effective oversight of incidents, supervision, recruitment and day-to-day practice. Management oversight lacks the consistency and rigour required to drive improvement and maintain safe, high-quality care.

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The effectiveness of leaders and managers: inadequate

Leaders and managers have not assessed the capacity of the home to meet the needs of children in line with its statement of purpose effectively. They have not implemented a system to assure themselves that the training in place for staff is suitable for the needs of children moving into the home. There is core training available to staff; however, managers have not identified and provided training specific to children’s needs. As a result, staff have not received training to respond to the behavioural, communication and safeguarding needs of the children living in the home.

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The effectiveness of leaders and managers: inadequate

Managers’ reviews have failed to identify the shortfalls in recording and practice for both going missing from home and behaviour management. They have not evidenced that they have assured themselves that children’s relevant plans and the home’s wider policies are being followed. Systems have not yet been implemented to improve the contents of care planning, safeguarding records and risk management practices. This demonstrates that the quality assurance systems in place are ineffective.

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The effectiveness of leaders and managers: inadequate

Supervision does not take place in line with organisational timescales. Supervision is infrequent and there is a lack of consistency in which managers are responsible for providing staff supervision. Additionally, records of supervision sessions are written like an appraisal of staff skills; they do not consistently reflect on the needs of the children, the overall care planning and direct practice in the home. As a result, they do not provide support in guiding staff practice to ensure that children make suitable progress. Inspection report for children’s home: 2824925 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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In particular, the standard in paragraph (1) requires the registered person to ensure—

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assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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have the skills to identify and act upon signs that a child is at risk of harm;

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understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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take effective action whenever there is a serious concern about a child’s welfare; and

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are familiar with, and act in accordance with, the home’s child protection policies;

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that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;

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that the effectiveness of the home’s child protection policies is monitored regularly.

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(Regulation 12 (1) (2)(a)(i)(iii)(v)(vi)(vii)(b)(e))

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In particular, the registered person should ensure that clear protocols are in place for staff to follow in response to episodes of going missing and managing children’s behaviour. Specifically, 1 April 2026 Inspection report for children’s home: 2824925 6 streamline the number of protocols to follow and monitor the quality of records to ensure they are not repetitive or duplicated. Ensure that staff receive training, know how to access guidance and can respond in a timely manner to episodes of going missing and behaviours of concern.

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The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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helps children aspire to fulfil their potential; and

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In particular, the standard in paragraph (1) requires the registered person to—

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lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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(Regulation 13 (1)(a)(b) (2)(a)(f)(h)) 1 April 2026

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The registered person must prepare and implement a policy (“the behaviour management policy”) which sets out—

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how appropriate behaviour is to be promoted in the children’s home; and

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the measures of control, discipline and restraint which may be used in relation to children in the home.

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The registered person must keep the behaviour management policy under review and, where appropriate, revise it. 1 April 2026 Inspection report for children’s home: 2824925 7 The registered person must ensure that—

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within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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details of the child’s behaviour leading to the use of the measure;

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the date, time and location of the use of the measure;

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a description of the measure and its duration;

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details of any methods used or steps taken to avoid the need to use the measure;

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the name of the person who used the measure (“the user”), and of any other person present when the measure was used;

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the effectiveness and any consequences of the use of the measure; and

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a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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has spoken to the user about the measure; and

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has signed the record to confirm it is accurate; and

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within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure.

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(Regulation 35 (1)(a)(b) (2) (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c)) Inspection report for children’s home: 2824925 8 The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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employ an individual to work at the children’s home; or if the individual satisfies the requirements in paragraph (3).

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full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2.

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(Regulation 32 (1) (2)(a) (3)(d)) 1 April 2026

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The care planning standard is that children—

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receive effectively planned care in or through the children’s home; and

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have a positive experience of arriving at or moving on from the home.

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In particular, the standard in paragraph (1) requires the registered person to ensure—

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plan for, and help, each child to prepare to leave the home or to move into adult care in a way that is consistent with arrangements agreed with the child’s placing authority;

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that each child’s relevant plans are followed.

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(Regulation 14 (1)(a)(b) (2)(b)(iii)(c)) 1 April 2026

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The enjoyment and achievement standard is that children take part in and benefit from a variety of activities that meet their needs and develop and reflect their creative, cultural, intellectual, physical and social interests and skills.

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In particular, the standard in paragraph (1) requires the registered person to ensure—

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that staff help each child to— 1 April 2026 Inspection report for children’s home: 2824925 9 develop the child’s interests and hobbies;

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participate in activities that the child enjoys and which meet and expand the child’s interests and preferences; and

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that each child has access to a range of activities that enable the child to pursue the child’s interests and hobbies.

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The registered person must ensure that all employees—

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receive practice-related supervision by a person with appropriate experience.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2824925 10

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Children’s home details

Registered provider: Your Care Nursing Ltd

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Children’s home details

Registered provider address: Falcon, 113 High Street, Rainham, Kent ME8 8AA

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Inspectors

Georgia Carty, Social Care Inspector Ben Wilson, Social Care Inspector Inspection report for children’s home: 2824925 11 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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Inspectors

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