Children's Home run by Bright Futures Care Solutions Limited in Nottinghamshire

Inspection report for children’s home: 2839849 1 Registered provider: Bright Futures Care Solutions Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home registered with Ofsted in September 2025 and is operated by a private provider. It offers care for one child who may experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, one child was living at the home.

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Information about this children’s home

The registered manager was on annual leave when this inspection took place. The deputy manager and the responsible individual were present.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2839849 2

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Overall experiences and progress of children and young people: good

The staff have a good understanding of the child. This was demonstrated through observations of the staff and the child. The child says they are happy at the home. Staff have created a welcoming and relaxed atmosphere in the home.

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Overall experiences and progress of children and young people: good

The child is encouraged to participate in various activities they enjoy inside and outside the home. These include bike rides, trips to theme parks and going shopping. The child enjoys watching movies and takes pride in their DVD collection, often seeking specific DVDs to add to it. Staff listen to the child’s wishes and feelings in relation to activities and their day-to-day life.

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Overall experiences and progress of children and young people: good

Staff have a thorough understanding of the child’s health needs. They support the child in attending appropriate health appointments. Staff ensure that there is a variety of food available and plan the meals with the child. Staff help the child buy food themselves and are supporting them in developing their independence in an age-appropriate way. This then encourages the child to eat foods they enjoy and that are healthy.

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Overall experiences and progress of children and young people: good

Education is important to the child. They enjoy school and have 100% attendance. Staff engage with educational professionals for key meetings. This ensures the child’s consistent access to learning. Education professionals speak positively about the staff and managers and say there is good communication with the home. Staff have supported the child with their transition to secondary school.

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Overall experiences and progress of children and young people: good

Family time is important to the child. Staff have actively supported the child in seeing their siblings and immediate family members. The staff are proactive and strive to make family time special for the child. This included family time on the child’s birthday, when staff were proactive in supporting the child in seeing their siblings.

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How well children and young people are helped and protected: good

Staff demonstrate a good understanding of the risks to the child. A comprehensive risk management plan is in place, which helps staff understand the risks to the child and how best to support them if they become distressed. Staff are child focused and demonstrate trauma-informed practice and have a good understanding of behaviours that may pose a risk to the child or place them at risk of harm. Plans and practice are adapted to minimise specific risks to the child and staff. The child said they feel safe in the home.

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How well children and young people are helped and protected: good

The child has not made any allegations against staff or complaints about the care they receive. This indicates the close relationships the child has developed with the staff. When a complaint was received externally, it was thoroughly investigated and responded to. Inspection report for children’s home: 2839849 3 Incidents are responded to swiftly and calmly. Staff will follow the plans to de-escalate the situations. There has been a clear reduction in the number of incidents. Proportionate consequences are imposed following incidents for the child. These are recorded, and the rationale is discussed with the child. Consequences focus on learning from the incidents. The number of consequences used by staff has also reduced. Professionals spoken with said they believe the child is safe at the home and that the staff have a good understanding of the child.

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How well children and young people are helped and protected: good

Restrictive physical interventions have occasionally been used. They are used proportionately when there is a risk to the child or staff. Debriefs take place with the child and staff after each incident, and the manager provides oversight. Recording of the physical interventions should be more consistent. For example, staff could provide more clarity about the hold used or the triggers that prompted the physical intervention. Managers are not providing their evaluation and oversight in a timely manner.

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The effectiveness of leaders and managers: good

The home benefits from having a registered manager in post. This offers stability to the home and means there is consistent oversight of practice. The manager is supported by a recently appointed deputy manager. There are sufficient staff in the home to meet the child’s needs. Managers and staff have a child-focused approach.

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The effectiveness of leaders and managers: good

Managers have clear quality assurance processes in place. A layered approach is used, with audits and checks carried out daily, weekly and monthly. These procedures cover key areas, including the child’s progress, staff development, and the maintenance and safety of the home environment. These feed into reports for senior managers.

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The effectiveness of leaders and managers: good

There has been a recent change to the induction programme for new staff. The induction is planned and provides ongoing training and development opportunities. This ensures that staff have the relevant training to meet the child’s needs. The manager ensures that staff are up to date with their training.

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The effectiveness of leaders and managers: good

The manager’s review of the quality of care is evaluative and demonstrates how the managers and staff meet the child’s needs. The report does not include feedback from the child, their family or professionals, which could have served as a valuable resource for learning from others’ perspectives.

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The effectiveness of leaders and managers: good

Staff receive supervision, which supports their practice and reviews their wellbeing. Sessions include talking about the child and how to meet their needs. However, supervision sessions are not carried out in line with the home’s statement of purpose, especially during the induction period for new staff. The manager has implemented a new supervision matrix to improve this area. Inspection report for children’s home: 2839849 4

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Recommendations

 The registered person should actively seek independent scrutiny of the home and make best use of the information from independent and internal monitoring (including under regulations 44 and 45) to ensure continuous improvement. This specifically relates to the feedback for the review of the quality of care report. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24)  The registered person should ensure that records are maintained so that the registered person and staff can review the use of control, discipline and restraint to identify effective practice and promptly address any issues or trends of concern. The review should provide the opportunity for amending practice to ensure that it meets the needs of each child. This specifically links to ensuring consistent recording and signing off by managers in a timely manner. (‘Guide to Children’s Homes Regulations,

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Recommendations

including the quality standards’, page 49, paragraph 9.59)  The registered person should have systems in place so that all staff, including the manager, receive supervision of their practice from an appropriately qualified and experienced professional. This specifically relates to ensuring that staff receive supervision as set out in the home’s statement of purpose. (‘Guide to Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.2)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2839849 5

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Children’s home details

Registered provider: Bright Futures Care Solutions Ltd

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Children’s home details

Registered provider address: Suite E2, Lancaster House, 10 Sherwood Rise, Nottingham NG7 6JE

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Inspector

John McDonnell, Social Care Inspector Inspection report for children’s home: 2839849 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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