Bluebells Day Nursery & Preschool

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

In September 2025 we received several concerns that the provider was not meeting requirements, linked to the previous registration held by the same provider. The concerns related to whistleblowing, safeguarding policies and procedures, safer eating, staff: child ratios, supporting and managing children's behaviour, information and record keeping, changes that must be notified to Ofsted, complaints, medicines and supervision of staff.

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Summary of outcome

On 28 November we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this. Actions needed by 16 January 2026:

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Summary of outcome

n take action to ensure that staff have a suitable understanding of how to support children during mealtime to keep them safe

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Summary of outcome

n implements and effective risk assessment procedure to ensure that when concerns are identified, action is taken to minimise the hazard to children

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Summary of outcome

n ensure that staffing arrangements meet the needs of all children at all times

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Summary of outcome

n ensure staffing is organised to meet the minimum qualification requirements to ensure all children receive appropriate experiences

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Summary of outcome

n take action to amend the spaces that children use to ensure that the space requirements are met for all age groups, to support their overall care and well-being

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Summary of outcome

n implement suitable training and support to ensure that staff understand their roles and responsibilities to meet the needs of children

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Summary of outcome

n implement appropriate and positive support for children to help them learn and understand about their behaviour n implement an appropriate safeguarding policy to include how mobile phones are used within the setting that is understood and adhered to by all staff working within the setting

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Summary of outcome

n ensure that supervision arrangements for staff provide an effective way for them to share concerns about the setting and take action to ensure that these areas are addressed.

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Summary of outcome

On 20 January 2026, we completed a regulatory visit to monitor the actions set. We found that the provider had improved staffs' knowledge of how to support children to eat safely at mealtimes. The provider had a better understanding of risk assessment processes. They had implemented a clear procedure for staff to identify hazards and take steps to minimise the risks to children. The provider had reorganised staff to ensure that qualification requirements are met across the nursery and staffing levels supported the needs of children. The provider had developed the spaces that children use to ensure that they meet the space requirements. The provider had implemented staff training to ensure that staff have a clearer understanding of their roles and responsibilities, to include how to support children's behaviour. The provider has implemented a suitable approach to supporting and managing children's behaviour. The provider has revised the safeguarding policy around mobile phone

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Summary of outcome

use. They have ensured that all staff have a clear understanding of the mobile phone procedure. The provider had taken suitable steps to develop the support for staff through supervision and staff meetings.

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Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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