URN:2819535

Inspection report for children’s home: SC480161 1 URN:2819535 Registered provider: Vantage Children’s Services Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is operated by a private company to provide care for up to 2 children. The home’s statement of purpose states that care is provided for children who may display social and emotional difficulties.

p.1

Information about this children’s home

The registered manager post became vacant on the 17 February 2026. A new manager is in post and has made an application to register.

p.1

Information about this children’s home

One child was living at the home at the time of the inspection. The child spoke with the inspector.

p.1

Information about this children’s home

This is the first inspection of the home since registration.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: not previously inspected

p.1

good

Overall judgement at last inspection: not applicable

p.1

good

Enforcement action since last inspection: not applicable Inspection report for children’s home: SC480161 2

p.1

Overall experiences and progress of children and young people: good

The child has made progress from their starting point and is happy and feels safe and supported. They enjoy activities such as trampolining, going to museums and the library. The child was seen to be laughing and enjoying themselves with the staff.

p.2

Overall experiences and progress of children and young people: good

A well-planned move into the home ensured that the child was welcomed by staff who were prepared to meet their needs. Managers and staff know the child well and have a good understanding of their care plan. Staff speak highly of the child and are ambitious for their future. This has supported the child to develop positive, trusting relationships with the people who care for them.

p.2

Overall experiences and progress of children and young people: good

The child is helped to maintain relationships with their family. Both parents reported that they have seen a positive improvement in their child’s presentation and behaviour since living at the home.

p.2

Overall experiences and progress of children and young people: good

The child is engaged in learning. The managers have listened to the child’s views and have been proactive and persistent in advocating for them to access a college placement in line with their wishes.

p.2

Overall experiences and progress of children and young people: good

Medication is managed safely and the child is supported to attend their health appointments. However, actions around the child’s sleep have not been taken as directed in their health assessment. This reduces the ability to understand and monitor what strategies are effective.

p.2

Overall experiences and progress of children and young people: good

The home is clean, tidy and decorated to a high standard. This helps to contribute to the homely feel.

p.2

How well children and young people are helped and protected: good

Consistent routines and a sensitive, caring approach to the child’s care have led to a reduction in incidents. When incidents do occur, there is good oversight from managers to learn from them and inform future approaches. Regularly reviewed plans are in place to guide staff.

p.2

How well children and young people are helped and protected: good

The child has only been held when it is necessary and proportionate to ensure their safety. Managers maintain good oversight of incidents of restraint and help staff and children to reflect on incidents.

p.2

How well children and young people are helped and protected: good

The child benefits from regular, creative direct work that addresses areas such as personal boundaries, exploitation and independence skills. This has helped the child develop skills and improve their understanding and knowledge of key issues. Inspection report for children’s home: SC480161 3 A system of rewards and consequences encourages the child to behave positively. However, consequences are not recorded in line with the regulation. Consequently, it is not clear what impact they have on the child’s behaviour or what discussion took place with the child to help them learn from the situation.

p.2

How well children and young people are helped and protected: good

Complaints have not been managed in line with the home’s policy. When the child complained, the registered manager immediately acted and spoke with the child. However, the child does not yet have a final resolution and has not been given the opportunity to give their view about the outcome.

p.3

The effectiveness of leaders and managers: good

Since registration, the home has been led by a suitably qualified and experienced registered manager, supported by an enthusiastic and committed assistant manager. Together, they have had an ambitious vision and have demonstrated a strong commitment to children’s welfare. Just prior to this inspection the manager stepped away from her registered post to undertake other duties as part of the organisations on-going development. A new manager is in post and has benefitted from period of induction and handover from the previous manager.

p.3

The effectiveness of leaders and managers: good

Staff feel supported by their managers and appreciate the open-door policy managers have developed. Staff receive regular supervision and benefit from training that helps them feel confident in their roles. Managers undertake regular, reflective reviews and conduct case studies, using research, to help develop and improve staff knowledge and drive improvement in practice. Managers and staff are proud of the service they have created.

p.3

The effectiveness of leaders and managers: good

Professional feedback is positive and managers work proactively with other professionals to access services to improve outcomes for the child. The child’s social worker told the inspector that there is good communication with managers and staff. When required, managers are confident in challenging other professionals and escalate their concerns when this is needed. Inspection report for children’s home: SC480161 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.4

Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

p.4

Requirement Due date

the effectiveness and any consequences of the use of the measure;

p.4

Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”);

p.4

Requirement Due date

has spoken to the user about the measure; and

p.4

Requirement Due date

has signed the record to confirm it is accurate; and

p.4

Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(vii)(b)(i)(ii)(c)) 20 April 2026

p.4

Requirement Due date

The registered person must ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation. (Regulation 39 (3))

p.4

Requirement Due date

In particular, managers must ensure that the complaints policy is followed. 20 April 2026 Inspection report for children’s home: SC480161 5

p.4

Recommendation

 The registered person should ensure that actions in the child’s health plan are followed. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 33, paragraph 7.4)

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC480161 6

p.5

Children’s home details

Registered provider: Vantage Children’s Services Limited

p.6

Children’s home details

Registered provider address: Hasleworks Ltd, 2–4 Petworth Road, Haslemere GU27 2HR

p.6

Inspector

Jessica Forshaw, Ofsted Inspector Inspection report for children’s home: SC480161 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.7

Inspector

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7