Children's Home run by ROC Northwest Limited in Lancashire

Inspection report for children’s home - monitoring visit: SC066428 1 SC066428 Registered provider: ROC Northwest Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home. The home provides care for up to 5 children who may experience social and emotional difficulties, physical disabilities and special educational needs and/or disabilities.

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Information about this children’s home

The home registered with Ofsted in 2020. There are currently 2 registered managers for the home.

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Information about this children’s home

There were 5 children living at the home at the time of this inspection.

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Information about this children’s home

This home was judged to have serious and widespread concerns at an assurance inspection on 15 January 2026. The inspector identified poor safeguarding practices and ineffective leadership and management. Following the inspection, two compliance notices were issued, under section 22a of the Care Standards Act 2000. These were in relation to regulation 12, the protection of children standard and regulation 13, the leadership and management standard.

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Information about this children’s home

At this monitoring visit, the inspector found that the provider had taken sufficient action to address the steps outlined in the compliance notices in relation to regulations 12 and 13.

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Information about this children’s home

Improvements have been made to ensure that the home is now presentable and homely. The communal areas have been painted and new carpets purchased. New lighting is in place in the lounge. Children’s bedrooms are clean and personalised.

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Information about this children’s home

Leaders and managers suitably escalate all child protection concerns. Since the last inspection, managers have attended designated safeguarding training. An allegation was recently made by a parent. This was reported through the appropriate channels. Inspection report for children’s home - monitoring visit: SC066428 2 The allegation was fully investigated, and all relevant information was shared with the appropriate people.

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Information about this children’s home

All staff have completed fire safety refresher training. Fire safety records have been completed and are up to date. Where actions or repairs have been required, these have been appropriately reported, actioned and completed.

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Information about this children’s home

Managers are working closely with staff to improve the quality of care provided to children. Leaders are present in the home on a daily basis to support the manager in driving the required improvements. As a result, oversight of the home’s day-to-day operations has improved.

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Information about this children’s home

Work has been undertaken with staff through a series of team meetings to help them fully understand the importance of following children’s plans. Each child’s risk management plan has been reviewed and updated. The manager has introduced a new leadership section to evidence her evaluation of these plans and she intends to roll this approach out across all the plans moving forward.

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Information about this children’s home

Leaders and managers ensure that all staff receive appropriate professional supervision and are aware of the expectations of their roles. When concerns about staff practice are identified, the manager implements performance plans to address these issues and support staff to make the required improvements.

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Information about this children’s home

Incidents are managed effectively. They are clearly recorded and include debriefs for children and staff. The manager reviews all aspects of incidents and completes a detailed manager evaluation. When the manager identifies any learning, this is delivered to ensure that staff practice is revised. This is used to support practice improvement.

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Information about this children’s home

Staff rotas demonstrate that the staffing levels are appropriate to meet the children’s needs. This ensures that children consistently receive the level of care identified in their plans.

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Information about this children’s home

Due to the additional guidance and support given to staff, they now better understand their roles and responsibilities. They speak positively about the changes made, including the improvements to communication and morale.

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Information about this children’s home

The other requirements raised at the previous inspection were not considered during this visit. These will be reviewed at the next inspection. Inspection report for children’s home - monitoring visit: SC066428 3

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Inspection date Inspection type Inspection judgement

19/08/2025 Full Good 19/11/2024 Full Good 07/02/2024 Full Good 07/03/2023 Full Good Inspection report for children’s home - monitoring visit: SC066428 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being;

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well-being, in a way that is appropriate to the child’s age and understanding. (Regulation 10 (1)(a)(b) (2)(a)(ii))

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Requirement Due date

This specifically relates to the manager ensuring that additional support is sought for one child’s sleep and learning needs. 27 March 2026

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Requirement Due date

The registered person must compile in relation to the children’s home a statement ("the statement of purpose") which covers the matters listed in Schedule 1.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (3)(a)(b)) 27 March 2026

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Requirement Due date

The registered person must maintain records ("case records") for each child which— 27 March 2026 Inspection report for children’s home - monitoring visit: SC066428 5 include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c))

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Recommendations

 The registered person should ensure that there is a clear plan drawn up in consultation with families and professionals regarding the use of a child’s harness when travelling in a vehicle and when walking in the community. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 42, paragraph 9.5)  The registered person should ensure that when sanctions occur, these are fully recorded in line with regulation and are restorative in nature, so that the manager can review the effectiveness of the sanctions used. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 46, paragraph 9.38)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC066428 6

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Children’s home details

Registered provider: ROC Northwest Limited

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Children’s home details

Registered provider address: 4th Floor, Parkview, 82 Oxford Road, Uxbridge UB8 1UX

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Children’s home details

Registered manager: Katie Humpage, Jayne Callan

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Inspector

Judith Birchall, Social Care Inspector Inspection report for children’s home - monitoring visit: SC066428 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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