Children's home run by Courtyard Care Limited

Inspection report for children’s home: 2824169 1 Registered provider: Courtyard Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home registered with Ofsted in May 2025 and provides care for up to 3 children with learning disabilities.

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Information about this children’s home

At the time of this inspection, 2 children were living at the home. One child had recently moved into the home, and they contributed to the inspection.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: not previously inspected

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outstanding

Overall judgement at last inspection: not applicable

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outstanding

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2824169 2

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Overall experiences and progress of children and young people: outstanding

Children receive an excellent standard of care. Staff and managers are confident and compassionate, which has helped the children make excellent progress. One child has made superb progress since coming to live at the home and is happy and settled. Staff and children have very positive and strong relationships. The staff know the children well and spend time with them. This has led to the children developing strong bonds with staff, which has proven foundational for the progress they have made since they started living at the home.

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Overall experiences and progress of children and young people: outstanding

The manager and staff provide children with a warm and nurturing environment. They have created a home that children can enjoy and be proud of. All areas of the home are welcoming, and there is ample space for the children to play and relax. The home’s exterior has been designed with the children’s safety in mind, allowing them to enjoy the outdoor spaces. There are also plans to create a sensory space for children to use to relax.

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Overall experiences and progress of children and young people: outstanding

Staff work hard to keep children occupied, and they encourage them to participate in activities inside and outside the home. This helps children to grow in confidence and develop their skills and abilities.

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Overall experiences and progress of children and young people: outstanding

One child experienced a long period out of education before coming to live at the home. The child now actively participates in education that meets their identified needs. The manager and staff have an ethos that promotes educational activities and achievement because managers and staff value education and understand what it means for children.

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Overall experiences and progress of children and young people: outstanding

Children’s health and emotional wellbeing are well supported. Staff support a child to access health services when required by using social stories. As a result, they are starting to understand the importance of attending health appointments. This helps children feel secure and have a better understanding of their health needs. This represents significant progress for the child.

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Overall experiences and progress of children and young people: outstanding

The manager carries out a detailed assessment before any new children move into the home. This means that children only come to live at the home if staff have the necessary experience and skills to provide effective care. Additionally, this effective compatibility assessment leads to risk being accurately identified, and measures are put in place to reduce risks to ensure that children are safe and that only the highest standard of care can be provided.

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How well children and young people are helped and protected: outstanding

Staff have a calm and relaxed approach with the children and provide a homely environment. Children’s bedrooms are personalised according to their needs and are suitably furnished. Staff are aware of the risks children face and supervise them very Inspection report for children’s home: 2824169 3 well according to their needs, risks and vulnerabilities. Staff are highly skilled in meeting the children’s needs relating to their risks and vulnerabilities.

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How well children and young people are helped and protected: outstanding

Staff help children feel safe, and they identify subtle cues in children’s behaviours that enable them to provide them with appropriate and highly individualised support. The manager and staff provide children with a consistent and reliable daily routine. Children enjoy this and respond well to it. Staff provide emotional warmth and understanding. This helps children feel protected and secure and means that incidents of more concerning behaviour are reduced.

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How well children and young people are helped and protected: outstanding

Staff sometimes hold children to keep them safe. Following any such incidents, the manager speaks with the children and staff involved. This gives them the opportunity to raise any concerns they may have. The manager and staff only hold children as a last resort and for the shortest duration necessary. They proactively learn lessons from any incidents to analyse what happened and what they could do differently. They regularly update and amend children’s plans to ensure that learning is fully captured.

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How well children and young people are helped and protected: outstanding

Children have excellent individualised behaviour support plans. The plans are detailed and written sensitively, providing clarity on the necessary actions staff should take to ensure children’s safety. Staff know and understand the underlying behaviours children can exhibit and how best to respond.

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How well children and young people are helped and protected: outstanding

Staff have a good understanding of children’s safety needs. Risk assessments are meticulously detailed and individual to the child. A range of strategies are in place to support staff in their work with children. The manager has good oversight of any incidents, and staff have benefited from reflective debriefs after incidents.

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The effectiveness of leaders and managers: outstanding

The manager is dedicated, committed and aspirational for the children. An equally committed deputy manager supports her. The manager leads by example, and she has created a very positive culture in the home. The manager is visible and always available to the staff to provide advice and guidance.

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The effectiveness of leaders and managers: outstanding

The manager and deputy have exceptionally good oversight of the staff’s day-to-day work. The manager’s monitoring and reviewing systems are highly effective, and she is fully aware of the home’s strengths. This helps to maintain excellent standards of care for children. They ensure that staff complete the necessary training within timescales. As a result, there is a committed staff team. Staff retention is excellent, and children benefit from consistent care.

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The effectiveness of leaders and managers: outstanding

Communication with children’s families is a strength in the home. This approach supports parents in being fully involved in their child’s care. There is good communication between staff and parents. This means that approaches to care are understood by all. This also ensures that there is consistency in care when children have family contact. Feedback gathered from the children’s parents during the inspection is positive. Inspection report for children’s home: 2824169 4 Staff report having very positive working relationships with the manager and say they feel well supported by her. They have high-quality supervision sessions, where continual professional development and effective practice are discussed and promoted.

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The effectiveness of leaders and managers: outstanding

The registered manager understands her role and goes above and beyond to achieve success for the children and staff. She maintains an outstanding ability to lead a staff team to a high standard. The staff’s passion and dedication to the children demonstrate the success of her management. Inspection report for children’s home: 2824169 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2824169 6

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Children’s home details

Registered provider: Courtyard Care Limited

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Children’s home details

Registered provider address: 3 Siskin Drive, Middlemarch Business Park, Coventry CV3 4FJ

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Inspector

Corline Parker, Social Care Inspector Inspection report for children’s home: 2824169 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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