Bright Horizons Purley Day Nursery and Preschool

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 12 December 2025, we received concerns that the provider was not meeting requirements relating to staff supervision and staff taking medication/other substances.

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Summary of outcome

On 27 January 2026, the provider notified us of allegations against staff members. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of a significant event.

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Summary of outcome

On 18 February 2026, we carried out a regulatory visit. During the visit, we found that the provider was not meeting some of the requirements. We have issued an action for the provider to take. The provider will be able to give parents further information about this.

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Summary of outcome

n take all reasonable steps to prevent unauthorised people from entering the premises

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Summary of outcome

n ensure that all staff receive training to understand their roles and responsibilities, including those taking on additional duties

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Summary of outcome

n ensure appropriate arrangements are in place for support, coaching, and training to promote a culture of collaboration, teamwork and ongoing development.

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Summary of outcome

On 23 March 2026, the provider responded to the actions set. We found that they had taken steps to prevent unauthorised individuals from entering the premises without prior notice. This includes installing visible signage at the setting's entrance to remind adults not to allow others access without notice. This helps to protect the safety and welfare of children. Additionally, the provider has updated job descriptions and the induction process to give staff a clearer understanding of their roles and responsibilities. The provider had improved the effectiveness of supervision for staff to assess their performance and training needs and provide targeted support. They had strengthened the leadership oversight of the setting to ensure that the training provided to staff is effectively implemented. This is to help create enriched experiences for children and to promote their safety and wellbeing. We are satisfied that the provider has met the safeguarding and welfare actions raised. The

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Summary of outcome

provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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