Social care · Social care monitoring visit
Children's Home run by AVB Enterprises Ltd in Leicester
Summary
Caroline Coop (lead), Eleanor Quanbrough
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- Group verified
AVB Enterprises Ltd
- Inspection date verified
3 Mar 2026
- Inspectors verified
Caroline Coop, Eleanor Quanbrough
- Name on report verified
2777336
- URN verified
2777336
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Next steps
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- The registered person must ensure that timely and appropriate safeguarding action is taken following the identification of a potential risk to a child. p.5
- The registered person must ensure that staff have the skills and oversight to protect children. p.5
- The registered person must ensure that children’s views are consistently obtained following incidents. p.5
- The registered person must ensure that suitability assessments for children to live together, are robust and consider all known needs. p.5
- The registered person must ensure that management oversight is consistent and any shortfalls in staff practice are addressed promptly. p.6
- The registered person must ensure that learning from incidents is recorded and shared as reflection with the staff team. p.6
- The registered person must prepare and implement a policy (“the behaviour management policy”) which sets out— p.6
- The registered person must notify HMCI and each other relevant person without delay if— p.7
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Anatomy of the report
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- Pages
- 10
- Words of findings
- 1,000
- longer than usual (typical 566)
- Reading level
- Hard
- Flesch 50, typical 46
- Average sentence
- 19 words
- Next steps
- 8
- typical 5
- Hedged sentences
- 0%
- “some”, “not always”, “most”…
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Full report text
Inspection report for children’s home – monitoring visit: 2777336 1 Registered provider: AVB Enterprises Limited
p.1
Inspected under the social care common inspection framework
p.1
Information about this children’s home
This home is owned by a private provider and is registered to care for up to three children who may require support with social and emotional needs.
p.1
Information about this children’s home
The manager registered with Ofsted in March 2026.
p.1
Information about this children’s home
There was one child living at the home at the time of the visit, and their views were sought.
p.1
This monitoring visit
This home was found to have serious and widespread concerns at the assurance inspection on 20 October 2025. Following the inspection, two statutory requirements were set, and two compliance notices were issued in relation to regulation 12, the protection of children standard and regulation 13, the leadership and management standard. Ofsted issued a restriction of accommodation notice to ensure that no further children were admitted, given the identified concerns.
p.1
This monitoring visit
A monitoring visit was carried out on 3 December 2025 which identified that the compliance notices and statutory requirements set following the assurance inspection, had not been met. Four statutory requirements were re-set, and the restriction of accommodation notice was re-issued.
p.1
This monitoring visit
A further monitoring visit was carried out on 28 January 2026 which identified that the statutory requirements set following this monitoring visit were not met and were re-set. The restriction of accommodation notice remained. Inspection report for children’s home – monitoring visit: 2777336 2 This visit was carried out to evaluate whether the requirements set following the previous monitoring visit had been met and to review compliance with the restriction of accommodation notice.
p.1
This monitoring visit
Since the last inspection, one child has moved out in an unplanned way following an escalation in serious incidents. Therefore, one child remains.
p.2
This monitoring visit
At the last inspection, a home manager had been appointed. The manager has since successfully registered with Ofsted in March 2026.
p.2
This monitoring visit
Assessments of risk are regularly reviewed, updated and contain the most recent information, with a clear plan for staff to follow. However, staff fail to follow the agreed safeguarding procedures consistently during incidents. For example, staff do not routinely seek medical advice if a child is suspected of using substances. Staff also failed to follow agreed protocols when a child was at risk of self-injurious behaviours, resulting in a further injury being sustained.
p.2
This monitoring visit
The manager is prioritising learning and reflection with the staff team and has increased the frequency of team meetings. However, this remains a new development and is not yet fully embedded. Alongside this, staff supervision is not always completed within required timescales, as set out in the statement of purpose. This is a missed opportunity to strengthen staff reflection and promote consistent practice.
p.2
This monitoring visit
Since the last inspection, the use of physical intervention has reduced significantly. Staff recording of incidents has been strengthened. However, the post-incident review of incidents remains a shortfall. Children and staff are not consistently spoken to following incidents. Furthermore, in one incident, there was an irregularity in staff recordings, this had not been identified or addressed by leaders and managers. Therefore, this limits the managers ability to assure themselves and the wider professional network, that the intervention was appropriate or proportionate.
p.2
This monitoring visit
Leaders and managers have failed to ensure that two serious events were notified to Ofsted, in line with regulatory requirements.
p.2
This monitoring visit
The manager has strengthened their oversight following incidents. A barrier in the online recording system has been identified, which has impacted the recording of management oversight. This has been addressed and a different recording system has been identified and is in the process of being implemented.
p.2
This monitoring visit
There has been some progress in meeting the statutory requirements that were set at the previous inspection. However, these requirements are re-set. The restriction of accommodation notice has been lifted. Inspection report for children’s home – monitoring visit: 2777336 3
p.2
Inspection date Inspection type Inspection judgement
13/05/2025 Full Requires improvement to be good 17/09/2024 Full Requires improvement to be good Inspection report for children’s home – monitoring visit: 2777336 4
p.3
Statutory requirements
This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.
p.4
Requirement Due date
The protection of children standard is that children are protected from harm and enabled to keep themselves safe.
p.4
Requirement Due date
In particular, the standard in paragraph (1) requires the registered person to ensure—
p.4
Requirement Due date
assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;
p.4
Requirement Due date
help each child to understand how to keep safe;
p.4
Requirement Due date
have the skills to identify and act upon signs that a child is at risk of harm;
p.4
Requirement Due date
manage relationships between children to prevent them from harming each other;
p.4
Requirement Due date
understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;
p.4
Requirement Due date
take effective action whenever there is a serious concern about a child’s welfare; and
p.4
Requirement Due date
are familiar with, and act in accordance with, the home’s child protection policies;
p.4
Requirement Due date
that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm; 17 April 2026 Inspection report for children’s home – monitoring visit: 2777336 5 that the premises used for the purposes of the home are located so that children are effectively safeguarded; that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health; and
p.4
Requirement Due date
that the effectiveness of the home’s child protection policies is monitored regularly.
p.5
Requirement Due date
(Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(b)(c)(d)(e))
p.5
Requirement Due date
The registered person must ensure that timely and appropriate safeguarding action is taken following the identification of a potential risk to a child.
p.5
Requirement Due date
The registered person must ensure that staff have the skills and oversight to protect children.
p.5
Requirement Due date
The registered person must ensure that children’s views are consistently obtained following incidents.
p.5
Requirement Due date
The registered person must ensure that suitability assessments for children to live together, are robust and consider all known needs.
p.5
Requirement Due date
The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—
p.5
Requirement Due date
helps children aspire to fulfil their potential; and
p.5
Requirement Due date
In particular, the standard in paragraph (1) requires the registered person to—
p.5
Requirement Due date
lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;
p.5
Requirement Due date
ensure that staff have the experience, qualifications and skills to meet the needs of each child;
p.5
Requirement Due date
ensure that the home has sufficient staff to provide care for each child; 17 April 2026 Inspection report for children’s home – monitoring visit: 2777336 6 ensure that the home’s workforce provides continuity of care to each child;
p.5
Requirement Due date
understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;
p.6
Requirement Due date
demonstrate that practice in the home is informed and improved by taking into account and acting on—
p.6
Requirement Due date
research and developments in relation to the ways in which the needs of children are best met; and
p.6
Requirement Due date
feedback on the experiences of children, including complaints received; and
p.6
Requirement Due date
use monitoring and review systems to make continuous improvements in the quality of care provided in the home.
p.6
Requirement Due date
(Regulation 13 (1)(a)(b) (2)(a)(c)(d)(e)(f)(g)(i)(ii)(h))
p.6
Requirement Due date
The registered person must ensure that management oversight is consistent and any shortfalls in staff practice are addressed promptly.
p.6
Requirement Due date
The registered person must ensure that learning from incidents is recorded and shared as reflection with the staff team.
p.6
Requirement Due date
The registered person must prepare and implement a policy (“the behaviour management policy”) which sets out—
p.6
Requirement Due date
within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—
p.6
Requirement Due date
details of the child’s behaviour leading to the use of the measure;
p.6
Requirement Due date
the date, time and location of the use of the measure;
p.6
Requirement Due date
a description of the measure and its duration; 17 April 2026 Inspection report for children’s home – monitoring visit: 2777336 7 details of any methods used or steps taken to avoid the need to use the measure;
p.6
Requirement Due date
the name of the person who used the measure (“the user”), and of any other person present when the measure was used;
p.7
Requirement Due date
the effectiveness and any consequences of the use of the measure; and
p.7
Requirement Due date
a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;
p.7
Requirement Due date
within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”)—
p.7
Requirement Due date
has spoken to the user about the measure; and
p.7
Requirement Due date
has signed the record to confirm it is accurate; and
p.7
Requirement Due date
within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure.
p.7
Requirement Due date
(Regulation 35 (1) (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(b)(ii)(c))
p.7
Requirement Due date
The registered person must notify HMCI and each other relevant person without delay if—
p.7
Requirement Due date
an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;
p.7
Requirement Due date
there is any other incident relating to a child which the registered person considers to be serious.
p.7
Requirement Due date
A notification made under this regulation—
p.7
Requirement Due date
the other persons, bodies or organisations (if any) who or which have been notified; and 17 April 2026 Inspection report for children’s home – monitoring visit: 2777336 8 any actions taken by the registered person as a result of the matter;
p.7
Requirement Due date
(Regulation 40 (4)(b)(e) (5)(a)(i)(ii)(iii)(b))
p.8
Information about this inspection
The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.
p.8
Information about this inspection
This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home – monitoring visit: 2777336 9
p.8
Children’s home details
Registered provider: AVB Enterprises Ltd
p.9
Children’s home details
Registered provider address: Bhatt & Co, 5 University Road, Leicester LE1 7RA
p.9
Inspectors
Caroline Coop, Social Care Inspector Eleanor Quanbrough, Social Care Inspector Inspection report for children’s home – monitoring visit: 2777336 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.
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Inspectors
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Inspectors
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Inspectors
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Inspectors
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