Children's home run by New Leaf Haven CIC

Inspection report for children's home: 2840905 1 Registered provider: New Leaf Haven CIC

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This home is privately owned and provides care for up to 4 children with social and emotional difficulties. At the time of the inspection, 1 child lives at the home and was spoken to by the inspector.

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Information about this children's home

This was the homes first inspection since it was registered in September 2025.

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Information about this children's home

Since the home was registered the manager has left. A new manager started in December 2025 and has applied to register with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: This is the home first inspection

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report for children's home: 2840905 2

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Overall experiences and progress of children and young people: good

Staff ensured that the child’s move to the home was well planned and managed sensitively. Although the child was unable to visit beforehand, staff provided a child friendly information guide that included photographs of the home and staff. They also arranged a video call, enabling the child to ask questions and meet staff virtually. As a result of this thoughtful preparation, the child has settled quickly and has begun to develop positive and trusting relationships with staff.

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Overall experiences and progress of children and young people: good

Children receive care that is nurturing and therapeutic. They carefully considered the child’s experience of moving into the home during the Christmas holiday and took proactive steps to create a warm and welcoming environment. Also, they involved the child in festive preparations, such as decorating the house and playing practical jokes. This helped the child feel valued during a period of uncertainty.

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Overall experiences and progress of children and young people: good

Staff encouraged the child to personalise their bedroom. They supported them to choose their preferred colour scheme and redecorated the bedroom accordingly. This has contributed to the child feeling more settled, with a sense of ownership and belonging.

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Overall experiences and progress of children and young people: good

A creative and sensitive approach is used by staff to meet the child’s emotional needs. When the child found it difficult to sleep, staff introduced a toy bird and a personalised letter explaining the bird is awake at night. This helped reassure the child that the bird would watch over them. This thoughtful intervention has contributed to the child’s improved sleep patterns.

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Overall experiences and progress of children and young people: good

The child’s health needs are well met. Staff ensure that the child attends all routine and specialist appointments and seek additional support where necessary. Their initiative- taking approach promotes good health outcomes for the child.

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Overall experiences and progress of children and young people: good

Staff promote the child’s hobbies and interests effectively. The child continues to participate in swimming lessons, gymnastics, and a football club. They also provide regular opportunities for the child to engage in enjoyable activities such as a trip to the beach, bowling, and shopping.

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Overall experiences and progress of children and young people: good

When a change of school became necessary, staff ensured that the child was involved in the process. They supported a school visit and responded promptly when the child expressed a wish to attend. Since starting, the child has settled well, formed new friendships, and is making timely progress.

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Overall experiences and progress of children and young people: good

Staff support the child’s important relationships. Family time is arranged and the child is encouraged to invite friends to the home for playdays. This has helped them maintain important relationships and strengthen connections with significant people in their life. Inspection report for children's home: 2840905 3

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How well children and young people are helped and protected: good

The child is kept safe by staff team who know the child well. They have taken time to understand the child’s individual needs, routines, and communication style, which enables them to provide consistent and effective support.

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How well children and young people are helped and protected: good

Staff promote the child’s independence and have carefully considered how to help the child keep themself safe. They adopt an approach to encourage the child to wear a swimming costume, when completing personal hygiene tasks, ensuring their dignity is maintained. This has helped the child feel safe and confident when having a bath.

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How well children and young people are helped and protected: good

Children feel listened to and staff respond sensitively when children share their life experiences. They manage these conversations well and ensure the relevant professionals are informed promptly. As a result, staff have a clear understanding of any emerging risks and can work together effectively to promote the child’s safety.

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How well children and young people are helped and protected: good

Staff work closely with education providers to ensure that the child’s needs are understood and supported in school. By sharing information about the child’s support needs, staff have helped ensure the child is respected. This has reduced the likelihood of unhealthy relationships.

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How well children and young people are helped and protected: good

Staff understand their responsibility to raise concerns about practice. When concerns have been reported, leaders act decisively, including undertaking prompt investigations. Following the outcome of investigations, they have implemented action plans to reduce the likelihood of future practice shortfalls.

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How well children and young people are helped and protected: good

Leaders ensure the home environment is safe and well maintained. Repairs are reported quickly, and any hazards are addressed without delay, creating a secure and well ‑ kept living space for the child.

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The effectiveness of leaders and managers: good

Since the home’s registration, leaders have experienced challenges due to the departure of the registered manager and delays in the recruitment process. Leaders acted responsibly and did not move in children, until a new manager was in post. During this period, they prioritised staff development and preparation, ensuring the home was ready to offer a high standard of care once children moved in.

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The effectiveness of leaders and managers: good

The home benefits from the stability of a permanent manager, she is experienced and has prioritised building a staff team that is therapeutic, nurturing and aligned with the home’s ethos. She has an effective monitoring systems in place.

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The effectiveness of leaders and managers: good

Staff report feeling well supported and valued. They have had time to build relationships and embed their learning. Also, they appreciate the manager’s focus on wellbeing and described leaders as being available and approachable. Inspection report for children's home: 2840905 4 There is a broad range of learning opportunities for staff, including formal training, team- building sessions, and scenario-based exercises. This learning and development have enabled staff to consolidate their knowledge and apply a nurturing approach to caring for children and supporting their colleagues.

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The effectiveness of leaders and managers: good

Staff receive regular supervision, including probation reviews and team meetings. These sessions are reflective and child focused. Where shortfalls in practice have been identified, leaders arrange additional targeted sessions to strengthen staff competence and confidence.

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The effectiveness of leaders and managers: good

The staff team benefits from clinical input from a psychologist. They provide training and guidance to help staff understand the child’s needs and behaviours and to support care planning. They provided positive feedback about the team’s insight, commitment, and willingness to implement clinical advice.

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The effectiveness of leaders and managers: good

There is effective multi-agency working. The placing authority feedback is positive about the strong partnership with the manager and staff, the progress the child has made in a brief period, and staff being effective advocates for the child. This has ensured the child’s holistic needs are met. Inspection report for children's home: 2840905 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2840905 6

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Children's home details

Registered provider address: 417a Birmingham Road, Sutton Coldfield B72 1AU

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Inspector

Debbie Bond, Social Care Inspector Inspection report for children's home: 2840905 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding, and child protection.

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Inspector

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Inspector

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Inspector

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