Children's home run by Resolute Care

Inspection report for children’s home: 1267537 1 Registered provider: Resolute Care Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately operated and provides care for up to 3 children who experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, 3 children were living at the home. The inspector spoke with 2 children as part of the inspection.

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Information about this children’s home

The manager registered with Ofsted in 2025.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 18 February 2025

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 1267537 2

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Inspection date Inspection type Inspection judgement

18/02/2025 Full Outstanding 05/03/2024 Full Good 04/01/2023 Full Outstanding 25/11/2021 Full Outstanding Inspection report for children’s home: 1267537 3

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Overall experiences and progress of children and young people: outstanding

The staff and manager provide exceptional and highly individualised support for children’s education. Although staff are not teachers, they demonstrate creativity and determination in designing structured timetables that promote routine and aspiration.

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Overall experiences and progress of children and young people: outstanding

Through persistent and effective advocacy, barriers to education are actively challenged. This is evidenced by the successful and prompt facilitation of a school visit for one child and the planned reintegration back to school for another.

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Overall experiences and progress of children and young people: outstanding

Children’s views, wishes and feelings are prioritised. Consultation processes are thoughtfully designed to be child friendly and meaningful, which enables children to influence decisions about their care. Staff ensure that children’s voices are central to all planning, resulting in care that is responsive and consistently centred on the child.

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Overall experiences and progress of children and young people: outstanding

Staff deliver weekly theraplay sessions following specialist training, offering each child consistent time and space to explore emotions safely. Sessions take place at the same time and in the same environment each week, reinforcing predictability and trust. Reflections are carried out and shared with the therapist, ensuring professional oversight and continuity. This well-coordinated approach demonstrates a strong commitment to trauma-informed and relationship-based care.

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Overall experiences and progress of children and young people: outstanding

Children speak positively about their experiences and say they feel happy and safe. The inspector observed warm, nurturing relationships, including sensitive repair following difficult incidents. Life-story work is progressing meaningfully for one child and is having a significant positive impact. This is underpinned by secure and trusting relationships with staff.

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Overall experiences and progress of children and young people: outstanding

Transitions from the home are exemplary. Planning for one child moving towards independence was robust and firmly centred on his wishes and best interests. The child was helped to remain beyond 18 to ensure a secure and positive ending, reflecting flexibility and commitment. The move was successful, and staff continue to provide appropriate ongoing support, demonstrating enduring care and advocacy into adulthood.

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How well children and young people are helped and protected: outstanding

There has been a period of escalation followed by a sustained and measurable reduction in the use of physical intervention for one child. Leaders have exercised strong and proactive oversight throughout, responding with reflective and purposeful action. Practice has been carefully reviewed to ensure that all interventions remain necessary, proportionate, and firmly centred on the child’s wellbeing and dignity.

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How well children and young people are helped and protected: outstanding

Clear reduction plans, alongside robust monitoring and tracking systems, have enabled patterns and triggers to be thoroughly understood. This analysis informs tailored Inspection report for children’s home: 1267537 4 strategies that are consistently applied by staff. Through regular team meetings and high-quality supervision, staff receive ongoing guidance and learning, strengthening their confidence and competence. Staff can clearly articulate the patterns identified and the strategies in place for the child. There is a shared understanding and a commitment to continually reducing incidents and improving outcomes for the child.

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How well children and young people are helped and protected: outstanding

Children have not raised any complaints. The manager promptly managed one external complaint, investigating the concern and prioritising the repair of the affected relationship. This reflects a culture of openness and accountability. However, leaders and managers did not recognise the opportunity to strengthen learning for staff following this complaint.

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How well children and young people are helped and protected: outstanding

Children’s plans are detailed, regularly updated and responsive to new information. The recent introduction of ‘Keeping Yourself Safe – Your Risk Assessment’ provides clear, behaviour-focused guidance for staff, outlining how to recognise and respond to behaviours safely and consistently. A separate chronology clearly evidences when updates are made, ensuring that staff have a comprehensive understanding of each child’s needs. This clarity contributes to safe, coordinated care.

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How well children and young people are helped and protected: outstanding

There have been no allegations made against staff in this period. When a child raised an allegation relating to school, leaders acted decisively to safeguard and advocate on the child’s behalf. Leaders and managers took appropriate steps and challenged decisions when necessary to promote the child's best interests. This demonstrates strong safeguarding leadership and an unwavering commitment to children’s welfare.

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How well children and young people are helped and protected: outstanding

There is a well-established culture of learning and reflection throughout the workforce. Incidents are reviewed thoughtfully, and practice is continually adapted to meet children’s evolving needs. Staff demonstrate resilience, insight and a willingness to refine their approaches. This ensures that care remains responsive and restorative to a high standard.

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The effectiveness of leaders and managers: outstanding

The manager embraces research-based practice and remains open to new and innovative strategies to meet children’s evolving needs. Reflection on behaviours and past experiences informs day-to-day care, and staff demonstrate a deepening understanding of trauma and its impact. This commitment to learning ensures that practice is responsive, thoughtful and consistently child centred.

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The effectiveness of leaders and managers: outstanding

The manager is a strong and highly effective advocate for children, ensuring that the receive the best possible care and opportunities. Since her registration, she has clearly articulated her ethos and expectations, leading from the front and embedding therapeutic principles. There is an unwavering drive to improve outcomes and refine practice.

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The effectiveness of leaders and managers: outstanding

Professional supervision is regular, reflective and purposeful. Sessions are child focused while also supporting staff development and wellbeing. Learning is triangulated through Inspection report for children’s home: 1267537 5 debrief discussions and team meetings, ensuring consistency of approach and shared accountability. This creates a culture where reflection, challenge and growth are routine aspects of practice.

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The effectiveness of leaders and managers: outstanding

There is a proactive and responsive approach to training and development. When risks are identified or opportunities to improve outcomes arise, additional learning is sought promptly. Staff report feeling well supported by the manager and senior leaders. Senior management provides effective oversight that strengthens the manager’s confidence and leadership. This cohesive structure has created stability and ambitious care for children. Inspection report for children’s home: 1267537 6

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Recommendation

 The registered person should actively seek scrutiny of the home and make best use of information from internal monitoring to ensure continuous improvement. They should be skilled in anticipating difficulties and reviewing incidents, such as learning from complaints and practices towards children. They are responsible for proactively implementing lessons learned and sustaining good practice. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 1267537 7

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Children’s home details

Registered provider address: Unit 27, Trent South Industrial Park, Little Tennis Street, Nottingham NG2 4EQ

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Inspector

Eleanor Quanbrough, Social Care Inspector Inspection report for children’s home: 1267537 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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