Children's home run by Monarch Intervention Services Ltd

Inspection report for children's home: 2837183 1 Registered provider: monarch intervention services ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This privately operated children's home registered in July 2025. It provides care for up to 3 children who may have experienced early childhood trauma and may exhibit complex behaviours.

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Information about this children's home

The manager registered with Ofsted in July 2025. She is also a registered manager for another home within the organisation.

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Information about this children's home

This was the home's first inspection following registration.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report for children's home: 2837183 2

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Overall experiences and progress of children and young people: good

At the time of this inspection, 2 children were living at the home, who were present and spoken to.

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Overall experiences and progress of children and young people: good

Staff know children well and provide consistent care that helps children to feel settled in the home. As a result, children make progress and their known risks and vulnerabilities reduce over time.

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Overall experiences and progress of children and young people: good

Staff support children to take part in a wide range of enriching activities. These include cadets, swimming, karate and attending faith groups. Participation in these activities has helped children to build confidence, develop new skills and strengthen their social networks.

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Overall experiences and progress of children and young people: good

Children are supported to spend more time with their families as children's situations have stabilised. Staff support children's family time well and recognise the importance of family connections for children's identity and emotional wellbeing.

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Overall experiences and progress of children and young people: good

Feedback from children's families and professionals is positive. They describe the staff as being caring, supportive and child focused. One professional said, 'There's nothing they can do better.'

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Overall experiences and progress of children and young people: good

Children's health needs are understood and well met. Staff support children to attend routine and specialist health appointments and children are encouraged to develop healthy lifestyles.

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Overall experiences and progress of children and young people: good

Children live in a warm, nurturing and homely environment. Children have personalised their bedrooms to their own tastes and interests. The communal areas reflect a family setting.

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How well children and young people are helped and protected: good

Children say that they feel safe living in the home and can talk to staff if they have any worries. Staff understand children's individual vulnerabilities and there are clear plans in place to guide staff in how to respond to identified risks. These plans are regularly reviewed and updated, which helps to ensure that staff responses remain relevant as children's needs change.

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How well children and young people are helped and protected: good

Managers ensure that all required checks are completed for adults working at the home before they start working with children. This helps to reassure leaders that there are safe adults working with children.

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How well children and young people are helped and protected: good

Children rarely go missing from the home. When concerns arise, staff act promptly in line with children's individual plans. Staff actively search for children and work closely Inspection report for children's home: 2837183 3 with partner agencies to promote their safe return. Staff undertake follow up work with children to help them understand risks. This supports a reduction in repeat incidents.

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How well children and young people are helped and protected: good

Staff use physical intervention appropriately and only when necessary to prevent harm to children or others. Records of physical interventions are detailed and describe events clearly. However, some records do not consistently demonstrate that managers have reviewed incidents in a timely way or that children and staff have been spoken to promptly following the event. This limits management oversight and evaluation of staff practice.

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How well children and young people are helped and protected: good

There have been occasions when consequences have been used with children. These are proportionate and focused on helping children to learn and reflect on their actions. They are restorative in nature and linked to children's individual support strategies. However, management monitoring and evaluation of consequences are not always clearly recorded. This reduces opportunities for leaders to demonstrate effective oversight and identify patterns or areas for development.

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The effectiveness of leaders and managers: good

Leaders and managers are committed to providing a safe, nurturing and child-centred service. The registered manager has created a positive culture in the home where children's needs are prioritised, and staff feel supported in their roles.

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The effectiveness of leaders and managers: good

Managers provide regular oversight of the home through a range of monitoring and audit activities. These systems help leaders to understand the strengths of the service and identify areas for development. Managers are visible in the home and available to both children and staff. This promotes open communication and a supportive living environment for children.

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The effectiveness of leaders and managers: good

Staff receive regular supervision, which they describe as helpful and reflective. Supervision provides staff with opportunities to discuss children's progress, reflect on their practice and identify any support or training needs.

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The effectiveness of leaders and managers: good

Team meetings are held regularly and are well structured. These meetings are used by staff and leaders to share information, review practice and promote a consistent approach to children's care.

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The effectiveness of leaders and managers: good

Leaders recognise the importance of a skilled workforce. When children have specific or emerging needs, managers source additional training. This supportive approach helps to ensure that staff have the knowledge and confidence to provide appropriate support to children.

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The effectiveness of leaders and managers: good

Leaders demonstrate effective advocacy for children when they have not been satisfied with the response or progress from other professionals. Managers provide appropriate challenge and escalation to ensure that children's needs remain central and that plans move forward. This proactive approach helps to reduce drift and delay in children receiving the support they require. Inspection report for children's home: 2837183 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must prepare and implement a policy (“the behaviour management policy”) which sets out—

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Requirement Due date

how appropriate behaviour is to be promoted in the children's home; and

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Requirement Due date

the measures of control, discipline and restraint which may be used in relation to children in the home.

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”)—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(b)(i)(ii)(c)) 20 February 2026

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2837183 5

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Children's home details

Registered provider: Monarch Intervention Services Ltd

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Children's home details

Registered provider address: The Glades, Festival Way, Festival Park, Stoke-on-Trent ST1 5SQ

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Inspector

Chrisoula Contoyianni, Social Care Inspector Inspection report for children's home: 2837183 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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