Children's home run by 360 Children’s Residential Services Limited

Inspection report for children’s home: 2846332 1 Registered provider: 360 Children’s Residential Services Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run home provides care for up to 2 children who may experience social and emotional difficulties.

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Information about this children’s home

The home and the manager were both registered with Ofsted in October 2025.

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Information about this children’s home

There was one child living at the home at the time of this inspection, and the child was spoken with.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2846332 2

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Overall experiences and progress of children and young people: good

One child has moved into the home since it opened. Moving to the home was a positive experience for the child, who was welcomed in a planned way. Family members were invited to visit the home as part of the transition. The child said they could choose the colours and decor for their bedroom in preparation for the move. This practice helps children to get to know staff and become familiar with their home before they move in.

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Overall experiences and progress of children and young people: good

Staff adopt a child-centred approach and are strong advocates for the child. They listen to the child’s views and wishes and take them seriously. The child has developed confidence to talk to staff about how they are feeling, and trusts that staff will take action. Staff have appropriately challenged a range of professionals when the child does not receive the service they are entitled to. As a result, the child understands that their views are important and staff will act upon them.

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Overall experiences and progress of children and young people: good

The child has made good progress in education. Staff support this progress through encouragement and advocating for the child. Staff recognised that the education the child was receiving was not sufficient to meet the child’s needs and pushed for the child to return to full-time education. The child has improved attendance and is working towards their wishes of returning to a mainstream school.

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Overall experiences and progress of children and young people: good

Staff have a good understanding of the child’s health and welfare needs. Staff support the child to attend routine health appointments and act swiftly if health concerns arise. The child is supported to engage with specialist services that help to improve their emotional wellbeing. Staff help the child to improve their health through conversations about the importance of a balanced diet and a healthy lifestyle.

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Overall experiences and progress of children and young people: good

Staff understand the importance of children’s identities and family ties. Staff have built positive relationships with the child’s family members and help the child to spend time with them. The child’s relationship with their family has improved. One parent said, ‘The home is perfect, they [staff] do everything to help us and nothing is a problem.’

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Overall experiences and progress of children and young people: good

The child makes memories while enjoying activities and celebrating special occasions. These opportunities help the child to gain new experiences and have fun. Staff take photos and store these in a virtual memory book. Children and professionals can add comments or photos which enhances the depth of information for each child. The platform is a creative and colourful way to show children that their experiences are important. The child has affectionally re-named their virtual memory book and understands the purpose of it.

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How well children and young people are helped and protected: good

Risks to the child have reduced, helping them to be increasingly safer. The child said that they feel safe at the home and trusts all members of staff if the child needs to ask Inspection report for children’s home: 2846332 3 for help and support. The child feels comfortable sharing their concerns and previous experiences with staff. Staff respond with sensitivity and provide appropriate help and guidance.

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How well children and young people are helped and protected: good

The manager and staff keep the child’s safety plans up to date. Plans give staff clear directions about how to support the child. Staff are confident about when plans should be updated and how to share information. This helps to ensure that staff provide consistent responses in line with the child’s needs. Additionally, staff share relevant information with specialist services, such as mental health services so that the child receives appropriate help and support.

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How well children and young people are helped and protected: good

Staff engage the child in planned and opportunistic conversations about keeping safe. Topics include substance misuse, healthy relationships, and online safety. The educative discussions help the child to learn and develop strategies to be safer.

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How well children and young people are helped and protected: good

Concerns about staff conduct are taken seriously and investigated. The manager follows reporting procedures and refers incidents to the local authority designated officer and the child’s placing authority. When practice falls short of the expected standard, the manager appropriately addresses this to ensure that poor practice does not continue. This helps to ensure that the children are cared for by safe adults.

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How well children and young people are helped and protected: good

Positive behaviour is promoted in the home with regular verbal praise and encouragement from staff. The child has engaged in incentives that are relevant and achievable for them. Staff use their positive relationships to support the child during times of upset. The use of consequences is rare, however, when they are used, the manager does not provide oversight. This is a missed opportunity to identify whether measures are appropriate or effective.

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The effectiveness of leaders and managers: good

The manager is aware of strengths and areas of development for the home. She is supported by a dedicated and knowledgeable deputy manager and together they make a strong leadership team. The responsible individual provides additional oversight and holds regular leadership meetings. Leaders and managers are ambitious for the child and want them to achieve good outcomes.

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The effectiveness of leaders and managers: good

Most staff do not hold the qualification relevant to the role. The manager has systems in place to monitor staff’s progress towards the qualification and ensure that staff have a range of learning and training opportunities.

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The effectiveness of leaders and managers: good

Practice-related supervision sessions are held regularly. Staff discuss their performance and areas for development. Discussions are child-focussed and help staff to improve their practice. Supervision sessions are scaffolded by mentoring discussions and opportunistic conversations by the deputy manager. This helps staff develop confidence and knowledge they need to care for children. Inspection report for children’s home: 2846332 4 Team meetings are regular and give staff opportunities to come together to talk about practice in the home. Meetings are used as a learning opportunity to upskill staff and refresh knowledge. Scenario-based safeguarding and therapeutic practice were examples well received by staff. Staff are overwhelmingly positive about the support they receive from the leaders and managers.

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The effectiveness of leaders and managers: good

Staff and managers work proactively and positively with other agencies and professionals, building effective relationships with them. Feedback from professionals who work with the children and the children’s family was positive and reflected the home working in partnership with the children’s networks.

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The effectiveness of leaders and managers: good

The manager carries out regular reviews and audits to maintain oversight of the home. However, this has not identified missing statutory plans and delegated authority from the child’s placing authority. This means the manager cannot be reassured that staff are following the child’s most up-to-date care plan. Inspection report for children’s home: 2846332 5

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Recommendations

 The registered person should ensure that each child’s placement plan includes permissions that their placing authority has delegated to the registered person. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 30, paragraph 6.2)  The registered person should ensure that all incidents of control, discipline and restraint are subject to systems of regular scrutiny to ensure that their use is fair. The registered person should also consider the effectiveness of the measures. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 46, paragraph 9.36)  The registered person should ensure that all children’s records are kept up to date. In particular, the registered person should ensure that they have the most up to date statutory care plans. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 62, paragraph 14.3)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2846332 6

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Children’s home details

Registered provider: 360 Children’s Residential Services Limited

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Children’s home details

Registered provider address: OMB Partnership Ltd, 4 Minster Court, Tuscam Way, Camberley GU15 3YY

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Inspectors

Cat Makel, Social Care Inspector (lead) Shaun Martin, Social Care Inspector Inspection report for children’s home: 2846332 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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