Children's Home run by 360 Children’s Residential Services Limited in Devon

Inspection report for children’s home - monitoring visit: 2731541 1 Registered provider: 360 Children’s Residential Services Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private organisation and provides care for up to 2 children.

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Information about this children’s home

At the time of this visit, no children were living at the home.

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Information about this children’s home

The home and the manager registered with Ofsted in July 2023. The manager was present during this visit.

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This monitoring visit

During an inspection on 1 December 2025, concerns were identified in relation to the leadership and management of the home and the care provided to the child living there at that time. Consequently, on 9 December 2025, a compliance notice was issued under regulation 13 (the leadership and management standard). On 13 January 2026, a visit took place to determine the progress that leaders and managers have made to address the concerns outlined in the compliance notice. The inspector identified that some progress has been made. However, further work was required to ensure that the provider met the regulatory requirements. On 16 January 2026, a further compliance notice was issued under regulation 13. The purpose of this visit was to determine the progress that leaders and managers have made to address the concerns outlined in the compliance notice.

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This monitoring visit

Leaders and managers have taken the compliance notice seriously. Thorough internal reviews and audits have been carried out. These focus on the care provided to children, unplanned endings, the management of incidents and the use of restraint. These have identified learning for leaders and managers. Inspection report for children’s home - monitoring visit: 2731541 2 Leaders have commissioned an independent review of the leadership and management of the home. The resulting report highlights the need for significant changes to the running of the home to ensure effective leadership and management, the safety of children and to improve the culture of the home.

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This monitoring visit

Leaders and managers have reflected on the outcomes of the reviews and have taken accountability for the identified failures. Robust action plans have been devised, and action has been taken to address the concerns that have been identified.

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This monitoring visit

Leaders have identified that they need to improve their oversight of the home and the care that children receive. Mechanisms designed to identify shortfalls in practice and to highlight when managers and staff may need additional support at an early stage are in place. This includes the introduction of revised audit tools and supervision templates. Systems allowing the use of the wider resources in the company to provide increased support at times of escalated concern or possible crisis have been created.

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This monitoring visit

Leaders have increased their presence in the home and begun to build on their relationships with staff. Staff report having more of a voice and say that the culture in the home has improved. Improved pathways are in place for managers and staff to seek the necessary support, guidance and training to provide children with the care they require.

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This monitoring visit

A review of training and development for managers and staff has taken place. This is linked to the audits and reviews of practice that have been carried out. In response to this, managers and staff have received focused training and workshops. They have also been part of reflective practice and quality assurance sessions. Managers have helped staff to reflect on and embed their learning. To enhance their development further, staff are undertaking practice-based research assignments. The outcomes of these will be shared with the team to support wider learning and development. Performance improvement plans and skills audits have been implemented to ensure that the manager’s and staff’s specific learning needs are identified and addressed. Staff said that their knowledge and practice have improved. They said that the training they have received has supported their development and strengthened relationships in the team.

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This monitoring visit

There is an increased focus on the child’s wishes and feelings. Staff have been supported to reflect on their previous practice and highlight the positives and areas for improvement. The emphasis on the importance of seeking children’s views before they move into the home to support effective care planning from the outset has increased. Staff now have access to clear guidance on how to help children reflect on their experiences. There is a specific focus on encouraging children to reflect following an incident or when they have experienced a restraint. Inspection report for children’s home - monitoring visit: 2731541 3 Due to the nature of this visit, requirements and recommendations from the full inspection and the previous monitoring visit were not considered and therefore remain in place. Inspection report for children’s home - monitoring visit: 2731541 4

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Inspection date Inspection type Inspection judgement

24/04/2025 Full Good 30/07/2024 Full Requires improvement to be good 22/11/2023 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: 2731541 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

feedback on the experiences of children, including complaints received;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(f)(g)(ii)(h))

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Requirement Due date

In particular, the registered person must ensure that staff receive reflective supervision that has a clear focus on practice, safeguarding and meeting children’s needs. 9 January 2026 Inspection report for children’s home - monitoring visit: 2731541 6 The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there. (Regulation 40 (4)(c)) 10 March 2026

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who–

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (2) requires the registered person to—

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Requirement Due date

protect and promote each child’s welfare;

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Requirement Due date

help each child to develop resilience and skills that prepare the child to return home, to live in a new placement or to live independently as an adult;

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Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably;

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Requirement Due date

provide to children personal items that are appropriate for their age and understanding;

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Requirement Due date

and make decisions about the day-to-day arrangements for each child, in accordance with the child’s relevant plans, which give the child an appropriate degree of freedom and choice;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(b)(ii)(vi)(vii)(viii)(ix)(c)(i)(ii))

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Requirement Due date

In particular, the registered person must ensure that repairs to the home are prioritised and that the home is a comfortable, safely furnished environment for children. 9 January 2026 Inspection report for children’s home - monitoring visit: 2731541 7 In addition, the registered person must ensure that children are helped to develop independence skills. Furthermore, the registered person must ensure that external agencies are contributing to independence planning.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

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Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers;

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Requirement Due date

help each child to understand the importance and value of education, learning, training and employment;

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Requirement Due date

promote opportunities for each child to learn informally;

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Requirement Due date

maintain regular contact with each child’s education and training provider, including engaging with the provider and the placing authority to support the child’s education and training and to maximise the child’s achievement;

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Requirement Due date

and that each child has access to appropriate equipment, facilities and resources to support the child’s learning. (Regulation 8 (1) (2)(a)(i)(ii)(iii)(iv)(iv)(vi)(vii)(b))

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Requirement Due date

In particular, the registered person must ensure that staff engage children in activities of an educational nature. In addition, the registered person must ensure that staff actively encourage the child to participate in educational tutoring.

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Requirement Due date

In addition, the registered person must ensure that children receive education that is developmentally appropriate. 9 January 2026 Inspection report for children’s home - monitoring visit: 2731541 8 The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(v)(vi)(b))

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Requirement Due date

In particular, the registered person must ensure that staff have the necessary skills, experience and guidance to support children effectively during incidents and keep them safe.

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Requirement Due date

In addition, the registered person must ensure that managers and staff show curiosity about children’s experiences and behaviours and help children reflect on their actions. 9 January 2026

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home;

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Requirement Due date

and have a positive experience of arriving at or moving on from the home. (Regulation 14 (1)(a)(b))

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Requirement Due date

In particular, the registered person must ensure that leaders and managers consider all available information about children’s behaviours and experiences when making decisions for children to move into or out of the home. 9 January 2026 Inspection report for children’s home - monitoring visit: 2731541 9 In addition, the registered person must ensure that children’s views in relation to a new child moving into the home are sought, considered and recorded.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2731541 10

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Children’s home details

Registered provider: 360 Children’s Residential Services Limited

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Children’s home details

Registered provider address: 4 Minster court, Tuscam Way, Camberley, Surrey GU15 3YY

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Children’s home details

Responsible individual: Richard Ellis-Tole

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Inspector

Carla Simkiss, Social Care Inspector Inspection report for children’s home - monitoring visit: 2731541 11 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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