Children's home run by Hexagon Care Services Limited

Inspection report children's home: 2521953 1 Registered provider: Hexagon Care Services Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private provider. It provides care for up to 2 children who may experience emotional and/or social difficulties.

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Information about this children’s home

The home was registered with Ofsted in October 2019 and the manager registered with Ofsted in June 2021.

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Information about this children’s home

At the time of the inspection, 2 children were living in the home. The inspectors spoke to both children during the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 21 January 2025

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children's home: 2521953 2

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Inspection date Inspection type Inspection judgement

21/01/2025 Full Good 17/01/2024 Full Outstanding 01/11/2022 Full Outstanding 21/12/2021 Full Outstanding Inspection report children's home: 2521953 3

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Overall experiences and progress of children and young people: good

Children build trusting and supportive relationships with the staff who care for them. These strong, consistent relationships help children feel valued. As a result, children are settled, which contributes to their overall progress and well-being.

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Overall experiences and progress of children and young people: good

Staff support children to spend positive and meaningful time with their families. These experiences help them maintain important relationships with their families.

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Overall experiences and progress of children and young people: good

Staff maintain strong relationships with schools and education providers. This consistent support and encouragement help children to make good progress in their education. As a result, children are engaged in learning and are proud of their achievements.

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Overall experiences and progress of children and young people: good

Staff help children to understand and manage their feelings. Staff use therapeutic, trauma informed approaches that help children to develop strategies. This practice enables children to feel more confident in expressing themselves and contributes to their overall well-being and positive development.

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Overall experiences and progress of children and young people: good

Since the last inspection one child has moved out of the home. Staff worked hard to meet the child’s needs. However, this was not effective and the child moved out of the home.

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How well children and young people are helped and protected: good

Children say that they can talk to staff. They know who they can speak to if they have any concerns. This sense of trust helps children to feel safe.

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How well children and young people are helped and protected: good

A recent medication error was managed promptly and effectively by staff. Staff followed procedures, sought appropriate guidance, and took action to ensure the child’s safety. The registered manager completed a thorough review, identified learning points, and implemented improvements to reduce the risk of this recurring. This reflective and accountable approach demonstrates strong safeguarding practice and a commitment to continuous improvement.

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How well children and young people are helped and protected: good

Therapeutic oversight from the provider’s therapist ensures that children’s individual and often complex needs are met. The therapist works closely with the staff team to provide guidance, reflective practice, and tailored strategies that support children’s emotional and behavioural development. Staff use these approaches in their caring practices. This ensures that children make positive progress.

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How well children and young people are helped and protected: good

Serious incidents are usually submitted to Ofsted. However, on two occasions they were not submitted in line with regulation. The manager has reflected on this oversight and has put a plan in place to prevent this from happening again. Inspection report children's home: 2521953 4 Incidents when children are missing from home have reduced. On two occasions when a child was missing there was an inconsistent response from staff and a lack of professional curiosity. The registered manager did not ensure that these incidents were fully reviewed. This could impact on children’s overall safety.

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The effectiveness of leaders and managers: good

The registered manager and responsible individual are passionate. They ensure that staff provide child ‑ centred care. The registered manager and responsible individual model good expectations and create a nurturing environment for children to live.

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The effectiveness of leaders and managers: good

Staff benefit from a comprehensive programme of training and development that is tailored to the specific needs of the children in their care. This ensures that staff have the necessary skills to care for children. For example, specialist restraint training is adapted to children’s individual needs.

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The effectiveness of leaders and managers: good

The staff work proactively with a wide range of external professionals to ensure that children receive well ‑ coordinated and effective support. Professionals consistently report that communication from the home is a strength. Professionals describe staff as responsive, transparent, and collaborative.

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The effectiveness of leaders and managers: good

Children’s family members speak positively about the care and support that children receive. One parent shared that staff support them to develop a positive relationship with their child.

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The effectiveness of leaders and managers: good

Staff receive regular supervision. Records demonstrate that staff are provided with the opportunity to reflect on their practice and discuss any concerns in relation to children. Inspection report children's home: 2521953 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child — is instigated; or concludes (in which case, the notification must include the outcome of the child protection enquiry);

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Requirement Due date

or there is any other incident relating to a child which the registered person considers to be serious.

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Requirement Due date

(Regulation 40 (4)(a)(b)(c)(d)(i)(ii) (e)) 6 April 2026

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1)(2)(b))

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Requirement Due date

Specifically, the registered person must ensure that there is consistent practice if children go missing from home. 10 March 2026 Inspection report children's home: 2521953 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes regulations including the quality standards’. Inspection report children's home: 2521953 7

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Children’s home details

Registered provider: Hexagon Care Services Limited

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Children’s home details

Registered provider address: Unit 1 Tustin Court, Riversway, Preston, Lancashire PR2 2YQ

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Inspectors

James Meeks, Social Care Inspector Hannah Longdon, Social Care Inspector Inspection report children's home: 2521953 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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