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Social care · Social care assurance visit

Children's home run by Reflexion Care Group Limited

Inspected 21 Jan 2026 · URN 2563818

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Summary

No overall grade in this framework

Lydia Isaac

What we read, and from where

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  • Group verified

    Reflexion Care Group Limited

  • Inspection date verified

    21 Jan 2026

  • Inspectors verified

    Lydia Isaac

  • Name on report verified

    2563818

  • URN verified

    2563818

Page 1 of 6
Page 1 of the report

Deep dive

What this report says

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Tone of the report

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−33Criticalmore positive than 37% of reports of this type

In line with other reports of this type.

Criticismlimited

How the report reads, start to finish

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FindingsAbout the inspection positive critical

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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No next steps set out.

Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
6
Words of findings
22
shorter than usual (typical 479)
Reading level
—
Average sentence
11 words
Next steps
0
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 2%About the inspection 98%

Full report text

Assurance inspection report for children's home: 2563818 1 Registered provider: Reflexion Care Group Limited

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Inspected under the social care common inspection framework

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Information about this children's home

This home is owned by a private provider. It can provide care for up to 3 children who may experience emotional or social difficulties or learning disabilities.

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Information about this children's home

At the time of the inspection, 2 children were living at the home. Both children were involved in the inspection.

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Information about this children's home

The manager registered with Ofsted in January 2020.

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Information about this children's home

Judgement at last inspection: requires improvement to be good

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Information about this children's home

Enforcement action since last inspection: none

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Information about this inspection

At these inspections, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children

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Information about this inspection

 the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Assurance inspection report for children's home: 2563818 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

p.2

Findings from the inspection

The home is large, spacious and well maintained. There is ample space for the children that meets their individual likes and needs. Recent redecoration and the addition of soft furnishings have created a homely environment. Children's bedrooms are personalised in line with their wishes and interests. For example, one child has a Christmas tree in their room, which reminds them of their family.

p.2

Findings from the inspection

Children benefit from positive and nurturing relationships with staff, who know them well and demonstrate a clear understanding of their individual needs. Throughout the inspection, the inspector observed interactions that were warm and often humorous. As a result, children identify adults who they trust and feel safe living in the home.

p.2

Findings from the inspection

The children in the home have different ages and interests. Staff support them to have positive peer relationships. Shared activities, such as board games and films, are encouraged, while the individual playrooms allow the children to have their own space when needed. Children are helped to engage in their individual interests; one child enjoys outdoor activities, such as trampolining and trips to the park. The other child has recently met a friend outside of the home; this is a positive step as the child had previously been reluctant to leave the home.

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Findings from the inspection

One child is currently not in education and has not attended for a significant period, which continues to be a concern. The registered manager has been proactive in working with the child's social worker and education professionals to explore a suitable alternative provision that meets the child's needs. This has included the introduction of a tutor and opportunities for online learning. Despite these efforts, the child remains reluctant to return to education.

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Findings from the inspection

Staff demonstrate an understanding of the children's behaviours, with physical interventions only being used as a last resort. De-escalation strategies are consistently used to help children regulate their emotions. When physical interventions do occur, children are supported afterwards and offered opportunities to express their feelings. The registered manager completes reflective discussions with staff to improve practice and ensure a consistent approach.

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Findings from the inspection

Door alarms are used for one child. The registered manager has reviewed this measure, ensuring that there is now a clear rationale for their use. Regular consultation with the child and social worker ensures that the measure is appropriate and proportionate.

p.2

Findings from the inspection

Children enjoy gaming, and the registered manager has implemented online safety systems. Regular checks and supervision ensure that all gaming activity is age-appropriate and safe. Assurance inspection report for children's home: 2563818 3 Staff report that they enjoy working in the home and feel supported by the registered manager. Regular supervision, training and reflective practice sessions help staff to develop their skills and provide consistent care to children. Assurance inspection report for children's home: 2563818 4

p.2

Inspection date Inspection type Inspection judgement

19/08/2025 Full Requires improvement to be good 21/01/2025 Full Good 17/05/2023 Full Good 04/05/2022 Full Requires improvement to be good Assurance inspection report for children's home: 2563818 5

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Children's home details

Registered provider: Reflexion Care Group Limited

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Children's home details

Registered provider address: Fitzroy Academy, Cruckton, Shrewsbury SY5 8PR

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Inspector

Lydia Isaac, Social Care Inspector Assurance inspection report for children's home: 2563818 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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Inspector

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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