Children's home run by Bright Futures Children’s Care Ltd

Inspection report for children’s home: 2823587 1 Registered provider: Bright Futures Children’s Care Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned. It provides care for up to three children who experience social and emotional difficulties.

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Information about this children’s home

The home was registered with Ofsted in July 2025. There is a newly appointed manager who has applied to register with Ofsted. This is the home’s first inspection.

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Information about this children’s home

At the time of this inspection, one child was living at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2823587 2

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Overall experiences and progress of children and young people: good

There is one child living in the home. They are settled, have positive relationships with staff and experienced a thoughtful transition into the home. The child had a virtual tour before moving in and had dinner with staff to welcome them into the home.

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Overall experiences and progress of children and young people: good

The child is making progress with their learning and they will sit their Maths and English GCSE exams in the summer term. The child’s tutor and the virtual school praise the managers diligence in helping the child to receive good quality education. Staff are also supporting the child to develop their cooking and budgeting skills which will add to their independence.

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Overall experiences and progress of children and young people: good

Staff support the child to remain in good health, and they ensure that the child attends their health appointments. When the child needed hospital treatment, managers and staff were sensitive in their care and support of the child.

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Overall experiences and progress of children and young people: good

Staff want the child to have positive memories of their time in the home. The child attends many activities such as bowling which they enjoy. During Christmas time, staff took the child to Winter Wonderland, bought them gifts, and supported the child to create the Christmas menu for the home.

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Overall experiences and progress of children and young people: good

Staff understand the importance of family time. The child’s parent appreciates the staff’s support in helping them to have regular communication with their child.

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Overall experiences and progress of children and young people: good

Staff and leaders are committed to the home being a family-like environment. It is a clean and welcoming space for the child. The child’s room is decorated and personalised according to their interests.

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How well children and young people are helped and protected: good

The child feels safe in the home. Staff supervise them well and they do not go missing. Staff do not use restraint to manage situations where the child may be distressed. Instead, they de-escalate situations calmly and speak to the child about why there are concerns with their safety.

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How well children and young people are helped and protected: good

On occasion, the child has made allegations about staff. When this happens, managers follow their own policy and the advice of the Local Authority Designated Officer (LADO). They ensure that the child is safe and that staff are spoken to by managers during the investigation process to make sure what has happened is clear for everyone. This well- defined process helps make sure staff act appropriately, children are safeguarded, and any worries are taken seriously.

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How well children and young people are helped and protected: good

Staff talk to the child about their concerns for their safety and they set targets for the child to work towards improving this. However, these targets are not always reviewed so Inspection report for children’s home: 2823587 3 it’s not clear if they are effective or if more support is needed. The new manager has acknowledged this shortfall and is making steps to improve this.

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How well children and young people are helped and protected: good

The child’s risk assessment reflects their views on vulnerabilities and provides clear guidance to staff on how to keep them safe. Regular checks of the child’s gaming devices were not initially completed, meaning inappropriate communication went unnoticed, this was identified and prompt safeguarding measures were put in place to ensure the child’s safety.

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The effectiveness of leaders and managers: good

Leaders and managers are committed to positive outcomes for the child and to developing a skilled staff team. The new home manager is strengthening systems to ensure the home is well organised, including improving oversight of staff training, the child’s records and recruitment documentation.

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The effectiveness of leaders and managers: good

Staff enjoy working in the home. They feel listened to and supported. One member of staff told the inspector that ‘there is a relationship between the management and the staff’. Team meetings provide opportunities for meaningful discussions, and learning.

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The effectiveness of leaders and managers: good

Staff receive a good induction and regular supervision. However, agreed actions from supervision are not always reviewed to make sure progress has been made. The home manager is aware of this and is changing how supervision is carried out to improve this.

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The effectiveness of leaders and managers: good

The child’s social worker and parent say communication with staff is good. Managers recognise that information about the child is not always shared as quickly as it could be and are working to improve this. Inspection report for children’s home: 2823587 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must maintain records (“case records”) for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are kept up to date. (Regulation 36 (1)(a)(b))

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Requirement Due date

In particular, the registered person must ensure that the child’s records are accurate and organised. Local authority information for the child must be received in a timely manner.

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Requirement Due date

The registered person must also ensure that records show that targets set for the child are regularly reviewed. 13 March 2026

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person. (Regulation 12 (1) (2)(a)(v))

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Requirement Due date

In particular, the registered person must ensure that staff are following the guidance in the child’s risk assessment to ensure their safety. This specifically relates to checking the child’s gaming device and ensuring that they are communicating with safe individuals. 13 March 2026 Inspection report for children’s home: 2823587 5

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Recommendations

 The registered person should ensure that they maintain effective communication with the child’s wider support system. This includes their local authority and family. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 11, paragraph 2.3)  The registered person should ensure that there is effective oversight in the home. This includes oversight of training records, recruitment documents and staff supervision. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 52, paragraph 10.2) Inspection report for children’s home: 2823587 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2823587 7

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Children’s home details

Registered provider: Bright Futures Children’s Care Ltd

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Children’s home details

Registered provider address: 71-75 Shelton Street Covent Garden London, WC2H 9JQ

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Inspector

Chelsea Agyeman, Social Care Inspector Inspection report for children’s home: 2823587 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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