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Early years · Early years complaint outcome

Monkey Puzzle Purley

Inspected 5 Jan 2026 · published 5 Jan 2026 · URN 2717311

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    5 Jan 2026

  • URN verified

    2717311

Page 1 of 2
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−52Criticalmore positive than 44% of reports of this type

In line with other reports of this type.

Praiseeffectivepromptly
Criticismconcernsbelow

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
2
Words of findings
313
about usual (typical 281)
Reading level
Hard
Flesch 33, typical 42
Average sentence
18 words
Next steps
1
typical 1
Hedged sentences
6%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at ww.gov.uk/government/publications/early-years-foundation-stage-framework—2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 26 June 2025, we received concerns that the provider was not meeting requirements relating to concerns about children's safety and welfare and safeguarding policies and procedures.

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Summary of outcome

On 3 December 2025, we carried out a regulatory telephone call. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure all staff, including leaders act on and follow the working together protocols, with external statutory agencies responsible for safeguarding, where there are children and families who are subject to social services intervention and support

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Summary of outcome

n ensure all staff, including the designated safeguarding lead understand and implement the setting's safeguarding policy and procedures on an ongoing basis where there are concerns about the welfare of children

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Summary of outcome

n ensure effective staff supervision is in place to identify solutions to address issues as they arise

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Summary of outcome

On 17 December 2025, the provider responded to the actions set. The provider updated safeguarding policies, ensured staff received training, and introduced extra measures to monitor children's welfare. They also strengthened staff supervision to improve safeguarding awareness and address issues promptly. The provider remains registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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