Children's Home run by Cambian Childcare Limited in Norfolk

Inspection report for children's home - monitoring visit: SC456330 1 SC456330 Registered provider: Cambian Childcare Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This privately run home offers care for up to 4 children who have social and emotional needs.

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Information about this children’s home

The registered manager left in January 2026.

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Information about this children’s home

There were 2 children living at the home at the time of this monitoring visit.

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This monitoring visit

The purpose of the visit was to review the safety, consistency and quality of care provided to the children currently living at the home.

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This monitoring visit

At the home’s last full inspection, in June 2025, it was judged good overall, with requires improvement in how well children and young people are helped and protected. This monitoring visit was undertaken in response to a complaint raised by one of the children living in the home.

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This monitoring visit

At this monitoring visit, several weaknesses in safeguarding practice, staff consistency and the oversight of leaders and managers were identified.

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This monitoring visit

Both children living at the home spoke with the inspector. One child does not feel safe at the home. She acknowledged that things have been calmer recently but continues to spend most of her time in her bedroom.

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This monitoring visit

Relationships between this child and staff are limited. Although the child has made it clear how she prefers to engage with staff, the team has not developed sufficiently attuned, child-centred or responsive relationships with her. Inspection report for children's home - monitoring visit: SC456330 2 The stability of staffing has been significantly disrupted. The registered manager, deputy manager and several staff have left the home. This lack of continuity has directly affected both children, particularly one child who relies heavily on predictability and routine due to her autism.

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This monitoring visit

Although there has been a short period of stability in the children’s relationship with each other, concerns remain about the home’s overall capacity to meet both children’s needs safely and consistently. Staff do not yet have sufficient training in autism to support children effectively.

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This monitoring visit

Staff practice in relation to safeguarding remains inconsistent. Updated risk assessments and plans are not being consistently understood or followed by staff. Team meetings have not routinely included discussion or application of the home’s therapeutic model. This limits staff’s ability to deliver consistent, informed care.

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This monitoring visit

One child has made numerous complaints to staff, including about bullying, some of which are recorded in the daily logs. However, there is no evidence that these concerns have been escalated, recorded or addressed by the management team.

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This monitoring visit

Some records are unclear or incomplete, and daily records contained examples of inappropriate or inappropriate language. These shortfalls undermine the effectiveness of safeguarding arrangements and do not support children’s emotional safety or wellbeing.

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This monitoring visit

Leadership and management have been weakened by staffing changes. The departure of the home’s management team has had a significant impact on the home’s capacity to provide consistent oversight. Leaders and managers are aware of the concerns identified and have taken initial steps to address them. These include plans to embed discussion of the home’s therapeutic model. Recruitment of a new registered manager is being actively progressed. In the interim, management oversight is being provided by a deputy manager from a sister home. While these actions are positive, it is too early to determine their impact.

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This monitoring visit

Two of the previous requirements have been restated and three further requirements have been raised.

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Inspection date Inspection type Inspection judgement

03/06/2025 Full Good 27/08/2024 Full Good 11/09/2023 Full Good Inspection report for children's home - monitoring visit: SC456330 3 03/08/2022 Full Good Inspection report for children's home - monitoring visit: SC456330 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations ,2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

manage relationships between children to prevent them from harming each other.

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(b))

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Requirement Due date

This requirement was made at the last inspection and is restated. 16 March 2026

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— 16 March 2026 Inspection report for children's home - monitoring visit: SC456330 5 helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child.

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home.

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1) (2)(a)(c)(e)(f)(h))

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Requirement Due date

This requirement was made at the last inspection and is restated.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans; 16 March 2026 Inspection report for children's home - monitoring visit: SC456330 6 help each child to develop socially aware behaviour.

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding;

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Requirement Due date

strive to gain each child’s respect and trust;

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Requirement Due date

understand and communicate to children that bullying is unacceptable; and

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Requirement Due date

have the skills to recognise incidents or indications of bullying and how to deal with them; and

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Requirement Due date

that each child is encouraged to build and maintain positive relationships with others. (Regulation 11 (1) (2)(a)(i)(ii)(iii)(iv)(v)(viii)(xiii)(b))

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character.

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform. (Regulation 32 (1) (2) (3)(a)(b)) 16 March 2026 Inspection report for children's home - monitoring visit: SC456330 7 Subject to paragraph (6), the registered person must establish a procedure for considering complaints made by or on behalf of children.

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Requirement Due date

In Particular, the procedure must provide that no person who is the subject of a complaint takes any part in its consideration or investigation, except at the informal resolution stage if the registered person considers it appropriate.

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Requirement Due date

The registered person must ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation.

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Requirement Due date

The registered person must ensure that no child is subject to any reprisal for making a complaint or representation. (Regulation 39 (1) (2) (3) (4)) 16 March 2026

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: SC456330 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor, Parkview, 82 Oxford Road, Uxbridge UB8 1UX

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Inspector

Sallie Bloomfield, Social Care Inspector Inspection report for children's home - monitoring visit: SC456330 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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