Children's Home run by Fairways Care (UK) Limited in Hampshire

Assurance inspection report for children’s home: 2551007 1 Registered provider: Fair Ways Community Benefit Society

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a large charity and is registered to provide care for up to 6 children who experience social and emotional difficulties. At the time of the inspection, there were 5 children living in the home.

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Information about this children’s home

The manager has been registered with Ofsted since January 2023.

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Information about this children’s home

Inspectors were aware during the previous inspection that a serious incident had occurred at the setting since the last inspection and is under investigation by the appropriate authorities. While Ofsted does not have the power to investigate incidents of this kind, actions taken by the setting in response to the incident were considered alongside other evidence available at the time of the inspection to inform inspectors’ judgements.

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Information about this children’s home

Date of last inspection: 28 October 2025

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Information about this children’s home

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried Assurance inspection report for children’s home: 2551007 2 out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: 2551007 3

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Findings from the inspection

We identified the following serious and widespread concerns in relation to the care or protection of children at this assurance inspection:

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Findings from the inspection

 Staff have failed to ensure the safety and wellbeing of children during physical restraints and serious incidents.  Children have been harmed during serious incidents in the home. One child required treatment in hospital.  Children and staff have not received sufficient support or opportunity for reparation following serious incidents and physical restraints.  Staff and managers have failed to fulfil their roles and responsibilities in relation to maintaining accurate and complete records in a timely way.  Leaders have failed to ensure that staff have fulfilled all their roles and responsibilities.  Monitoring systems have failed to identify the shortfalls and serious concerns found during this assurance inspection.  Staff, managers and leaders have failed to ensure that children live in a safe, clean and homely environment.

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Findings from the inspection

Staff do not always respond to children with empathy and patience. As a result, children do not receive consistent, nurturing care.

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Findings from the inspection

Children are not always spoken to about incidents that lead to physical restraint. As a result, they are not fully supported to learn how to express their emotions in a safer way than through their behaviour. This means that they do not fully understand how to withdraw from situations that may cause harm to others or damage to the environment.

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Findings from the inspection

Risk assessments are not regularly reviewed and updated to ensure that all staff are aware of recent incidents and the steps that they need to take to reduce this risk of a reoccurrence.

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Findings from the inspection

The home environment is not clean or free from hazards. Some carpets and walls are dirty and stained, and broken items of furniture have not been removed. Recent incidents have resulted in damage to some doors and windows, and these are now boarded up.

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Findings from the inspection

Children do not receive regular or relevant key-work sessions in line with the home’s statement of purpose. This means that children do not have regular opportunities to discuss the things that are important to them or to repair relationships with each other and with staff. Assurance inspection report for children’s home: 2551007 4 The registered manager is currently absent from the home. During the inspection, senior leaders described appropriate action that they are taking to immediately address this.

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Findings from the inspection

Monitoring systems are not effective. Consequently, leaders have failed to recognise the serious shortfalls found during the inspection or taken effective action to improve the quality of care.

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Findings from the inspection

There have been occasions when leaders and managers have not addressed the poor attitude and behaviour of some staff at the earliest opportunity. This has had a negative impact on the experiences of children and other staff.

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Findings from the inspection

Staff do not routinely receive regular or meaningful supervision. As a result, their wellbeing, learning needs and concerns have not been addressed.

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Findings from the inspection

The commitment of some staff through recent turbulent times has led to some children and staff maintaining positive relationships. Interaction with some staff and children was seen to be warm and engaging. Positively, some children have lived in the home for over a year and benefit from a greater sense of stability.

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Findings from the inspection

Children continue to make progress in relation to their education and health. Despite recent significant incidents, staff have helped children to maintain some healthy routines. Assurance inspection report for children’s home: 2551007 5

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Inspection date Inspection type Inspection judgement

28/10/2025 Full Good 24/03/2025 Full Good 20/03/2024 Full Good 20/09/2022 Full Outstanding Assurance inspection report for children’s home: 2551007 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health

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Requirement Due date

(Regulation 12 (1) (2)(a)(i)(v)(b)(d)) 15 March 2026

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to— 15 March 2026 Assurance inspection report for children’s home: 2551007 7 lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

(Regulation 13 (1)(a)(b) (2)(a)(d)(f)(h))

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to develop the understanding and skills to recognise or withdraw from a damaging, exploitative or harmful relationship;

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Requirement Due date

are provided with supervision and support to enable them to understand and manage their own feelings and responses to the behaviour and emotions of children, and to help children to do the same.

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Requirement Due date

(Regulation 11 (1)(b)(c) (2)(vii)(x)) 15 March 2026

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience.

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home: 15 March 2026 Assurance inspection report for children’s home: 2551007 8 within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure.

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Requirement Due date

(Regulation 35 (3)(a)(b)(i)(ii)(c)) Assurance inspection report for children’s home: 2551007 9

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Children’s home details

Registered provider: Fair Ways Community Benefit Society

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Children’s home details

Registered provider address: Fair Ways, Building 1000, Lakeside North Harbour, Western Road, Portsmouth, Hampshire PO6 3EN

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Inspector

Jill Sephton-Wright, Social Care Inspector Assurance inspection report for children’s home: 2551007 10 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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