Children's Home run by Enhanced Young Persons Care Limited in Durham

Inspection report for children’s home: 2831282 1 Registered provider: Enhanced Young Person’s Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

It provides care for up to 3 children who have a learning disability or who may experience social and emotional difficulties.

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Information about this children’s home

The home and manager registered with Ofsted in June 2025.

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Information about this children’s home

Three children were living at the home at the time of the inspection. The inspector spoke with all the children during the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2831282 2

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Overall experiences and progress of children and young people: good

Staff understand children's developmental and communication needs. Staff are skilled at helping children communicate their wishes and feelings. This supports children to build positive, trusting relationships with staff and to make progress. For example, children have been helped to understand and express their emotions more safely, leading to a decrease in concerning behaviours.

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Overall experiences and progress of children and young people: good

When children come to live at the home, the manager ensures that she has all the information she needs to assess if staff can meet the child’s needs, before agreeing for them to move in. Children and their families are supported to get to know staff and quickly develop relationships. This helps children to experience positive beginnings at the home.

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Overall experiences and progress of children and young people: good

The manager values the importance of including children’s families in their care. Family members take part in regular celebratory events arranged at the home and say they feel welcome and included in their children’s lives. One family member said they felt lucky to have found the home.

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Overall experiences and progress of children and young people: good

Children are supported to attend education and school attendance has improved for some of the children. However, transport arrangements are time consuming and do not always meet all children’s needs, effecting how the children’s school day starts. This has negatively affected one child’s experience of school.

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Overall experiences and progress of children and young people: good

There are not always sufficient staff on shift to consistently meet the needs of every child. Staff say they sometimes struggle to arrange staff cover due to competing priorities. This has meant that children sometimes miss out on activities.

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How well children and young people are helped and protected: good

Safeguarding arrangements are effective. Staff understand children’s individual vulnerabilities and how to keep them safe. When risks escalate, staff work with children and their families to understand behaviours and develop strategies to increase children’s safety.

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How well children and young people are helped and protected: good

Children do not go missing from the home. However, staff have appropriate training and understand their safeguarding responsibilities if this were to happen. This means staff remain prepared to respond appropriately to keep children safe.

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How well children and young people are helped and protected: good

The manager takes allegations against staff seriously. Any concern about staff practice is thoroughly investigated and outcomes are shared with all relevant professionals, in line with safeguarding procedures. This transparent approach helps to address shortfalls, improve practice and assures children that their concerns are heard and acted on. Inspection report for children’s home: 2831282 3 Staff use physical intervention as a last resort to keep children safe. When this is judged to be necessary, records clearly state what was done to avoid their use. Children and staff are spoken with afterwards by the manager so children can raise any concerns if needed, and to help to repair relationships. Management oversight provides staff with reflective discussions on incidents and lessons learned are shared with the team. This supports staff to review and develop de-escalation strategies to help children when in

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How well children and young people are helped and protected: good

Staff complete bedroom searches appropriately when a risk has been identified. Children are informed and are often present when searches occur and discussions take place afterwards. This helps children to understand the reasons for such action and maintain their trust in staff.

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The effectiveness of leaders and managers: requires improvement to be good

All professionals said that communication from the manager and staff needs to improve. Furthermore, professionals have requested updates and information, which they do not receive and need to chase up. This prevents managers and staff from working effectively with professionals. It also limits the ability of professionals to have an informed view of children’s progress.

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The effectiveness of leaders and managers: requires improvement to be good

Staff say they generally feel they are supported by managers and that team morale is positive. However, some members of staff feel that the way information is communicated could be improved. There is a lack of timely response relating to concerns they have raised with the manager. This may limit the manager’s ability in maintaining staff’s confidence in their leadership of the team.

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The effectiveness of leaders and managers: requires improvement to be good

Staff receive regular practice-related supervisions that gives them the opportunity to reflect on the effect they have on children's lives. Managers and staff discuss challenges and agree on actions and solutions, which are reviewed at the next supervision. This helps the manager to maintain continuity and monitor the performance of staff.

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The effectiveness of leaders and managers: requires improvement to be good

Team meetings take place regularly and give a forum for staff to discuss and agree consistent strategies to caring for children. Staff have delegated responsibilities through champions roles that are agreed and reviewed at meetings. These roles give staff additional accountability and opportunity to contribute to developments in the home.

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The effectiveness of leaders and managers: requires improvement to be good

The manager ensures that safer recruitment practices are consistently followed so only suitable people come to work at the home. Furthermore, staff are encouraged to progress in their roles and explore different levels of responsibility in the home, in readiness for taking on more senior roles. Inspection report for children’s home: 2831282 4

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(d)(e)(f)(h)) 13 March 2026

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

seek to develop and maintain effective professional relationships with such persons, bodies or organisations as the registered person considers appropriate having regard to the range of 13 March 2026 Inspection report for children’s home: 2831282 5 needs of children for whom it is intended that the children’s home is to provide care and accommodation. (Regulation 5 (d))

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers; and

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Requirement Due date

help each child to attend education or training in accordance with the expectations in the child's relevant plans. (Regulation 8 (1) (2)(a)(iii)(x)) 13 March 2026

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2831282 6

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Children’s home details

Registered provider: Enhanced Young Person’s Care Limited

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Children’s home details

Registered provider address: 1 Fox Street, Sunderland Road, Gateshead, Tyne and Wear NE10 0BD

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Inspector

Mark Cryer, Social Care Inspector Inspection report for children’s home: 2831282 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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