Children's home run by Enlightery Ltd

Inspection report children's home: 2828633 1 OFSTED USE ONLY

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This is a privately owned children’s home that is registered to care for one child. There was one child living at the home at the time of the inspection.

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Information about this children's home

The post for a registered manager is currently vacant. An application is in progress.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: this is the home’s first Ofsted inspection . Enforcement action since last inspection: none Inspection report children's home: 2828633 2 OFSTED USE ONLY

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Overall experiences and progress of children and young people: good

Staff provide children with a safe, welcoming and personalised home environment that enables them to develop a sense of belonging. Staff demonstrate a good understanding of each child’s individual needs, and their consistent, nurturing practice supports the children to form trusting relationships. As a result, children begin to develop a sense of permanence. For example, the child currently living at the home spoke positively about their relationships with several staff members and how this has helped them to settle into the home. This represents considerable progress for the child.

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Overall experiences and progress of children and young people: good

Staff support children’s health needs effectively by ensuring timely registration with primary healthcare services and facilitating attendance at specialist appointments. However, staff practice is not sufficiently consistent in promoting children’s wider health and well-being. For example, staff do not always take a proactive approach in supporting children to maintain a healthy diet or to engage in activities aimed at improving their physical health. Managers have identified these shortfalls and have a clear plan in place to strengthen this area of practice.

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Overall experiences and progress of children and young people: good

The child currently living at the home is not in formal education. There is effective communication between managers and the virtual school, which enables staff to provide educational activities for the child throughout the day.

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Overall experiences and progress of children and young people: good

The children’s guide is accessible and child friendly. It provides clear information about the support available in the home and explains how children can raise concerns or make a complaint. Staff routinely seek the views of children, and these are taken into account in daily decision-making and care planning.

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Overall experiences and progress of children and young people: good

The home manager ensures that the time that children spend with their family is promoted in line with the children’s needs. For example, arrangements have been made for family members to visit the child in the home; this supports continued positive relationships when it is assessed as safe and in the child’s best interests. A family member provided positive feedback about the support that the child receives at the home.

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Overall experiences and progress of children and young people: good

Not all previous transitions into or out of the home have been well planned. However, the responsible individual, home manager and staff have reflected on these experiences and identified lessons learned. The child currently living at the home experienced a well- coordinated and sensitive transition, which included planned introductions and a carefully managed move. This helped the child to feel welcomed and supported from the outset. Inspection report children's home: 2828633 3 OFSTED USE ONLY

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How well children and young people are helped and protected: good

The child reports feeling safe within the home and is able to share their feelings with some staff members as well as with the home manager. Managers take a proactive approach to safeguarding and reducing risks of harm. This includes maintaining regular communication and planning meetings with children’s social workers to ensure coordinated and consistent support.

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How well children and young people are helped and protected: good

Children are supported to manage their emotions safely. Staff demonstrate effective use of de-escalation techniques and have a good understanding of when a child requires personal space or when intervention is necessary. There have been no incidents of physical restraint used to manage children’s behaviour. However, not all staff are trained in managing complex behaviours, including self-harm. This gap in training has affected the quality of support provided to at least one child.

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How well children and young people are helped and protected: good

Staff appropriately challenge discriminatory behaviour and help children to understand respectful relationships and personal safety. Some staff lack the necessary training and experience to fully support children who have experienced exploitation. The home manager ensures that staffing arrangements are robust, with a suitably experienced senior member of staff available at all times to support and safeguard the children.

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How well children and young people are helped and protected: good

Clear procedures are in place when children go missing from the home. Staff take prompt action to identify children’s whereabouts and ensure their safe return, including contacting the police and social workers when required. Records show that staff have consistently requested return home interviews for the child. Despite this, incident records lack analysis of the child’s presentation following each episode and do not consistently capture details of any emotional support provided. There have been no missing-from- home incidents in the past three months.

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How well children and young people are helped and protected: good

Risk assessments and behaviour support plans provide clear information about known risks. Staff use these as live documents and report finding them helpful in informing their practice. One staff member described feeling familiar with a child’s needs immediately after reading their risk assessment. However, some risk assessments are not up to date, particularly regarding the child’s ability to safely use cooking appliances and kitchen knives. As a result, not all staff are aware of the child’s current competencies in these areas and how to support them.

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How well children and young people are helped and protected: good

Although staff remain vigilant in promoting online safety, children’s internet usage is not consistently managed in line with their risk assessment. This affects children’s daily routines and emotional well-being.

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The effectiveness of leaders and managers: good

The home is led by an efficient and motivated home manager who has applied to register with Ofsted. She is supported by an experienced responsible individual who understands the needs of the children and maintains an approachable presence within Inspection report children's home: 2828633 4 OFSTED USE ONLY

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The effectiveness of leaders and managers: good

the home. Staff speak positively about the support that they receive from both leaders and describe a culture in which they feel valued and guided in their roles.

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The effectiveness of leaders and managers: good

Staff report that the training and supervision provided are effective in equipping them with the necessary skills to meet the children’s needs. This is strengthened by regular daily support and oversight from the manager and deputy manager. Staff supervision is up to date. However, some training of staff is still to be completed, to ensure that staff maintain the knowledge and skills expected to safeguard the children and meet their changing needs.

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The effectiveness of leaders and managers: good

Staff demonstrate an understanding of safeguarding procedures and express confidence in applying these in practice. They are clear about how to escalate concerns, challenge managers when appropriate, and use the whistleblowing policy to promote children’s safety.

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The effectiveness of leaders and managers: good

Managers have established effective systems to monitor and review staff practice, ensuring that children receive safe and nurturing care. Both the responsible individual and the home manager are assertive in addressing practice issues and provide constructive direction to staff. Leaders have developed a clear plan to act on recommendations from the monthly independent visitor, focusing on improving children’s day-to-day experiences. Despite this, the manager’s six-monthly review of the quality of care does not meet regulatory requirements and lacks sufficient evaluation.

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The effectiveness of leaders and managers: good

Recording of incidents and key discussions is factual and accurate. However, records lack analysis regarding the child’s presentation, the purpose of the meeting, managerial oversight and follow-up actions. As a result, records may not offer children meaningful insight into their experiences, should they wish to review them now or in future.

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The effectiveness of leaders and managers: good

Safer recruitment procedures are in place; they are followed for permanent staff, and safeguarding checks are completed for agency staff. However, managers do not consistently have full information about the qualifications and experience of all agency staff working in the home. Leaders have begun to address this shortfall to ensure that only suitably skilled and knowledgeable staff support the children. Inspection report children's home: 2828633 5 OFSTED USE ONLY

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirements Due date

The registered person must ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13 (2) (c)) 31 May 2026

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Requirements Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months. In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating— the quality of care provided for children; the feedback and opinions of children about the children's home, its facilities and the quality of care they receive in it; and any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children. (Regulation 45 (1) (2) (a)(b)(c)) 1 July 2026

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Recommendations

 The registered person should ensure that staff have the relevant skills and knowledge to be able to help children to manage long-term conditions and where necessary meet specific individual health needs arising from a chronic condition or other complex needs. This includes a healthy diet and supporting children to take part in activities that promote their health and well-being. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 34, paragraph 7.12)

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Recommendations

 The registered person should ensure that the behaviour management strategy is understood and applied by staff, kept under review, and revised where appropriate. To include clear risk assessments and boundaries around the use of cooking Inspection report children's home: 2828633 6 OFSTED USE ONLY

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Recommendations

appliances and kitchen knives, children's time online, gaming and screen time in general. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 46, paragraph 9.34)

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Recommendations

 The registered person should ensure that the staff are familiar with the home's policies on record keeping and understand the importance of careful, objective and clear recording. The registered person should ensure that staff record information on individual children in a way that will be helpful to the child and that records represent a significant contribution to their life history. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraphs 14.4 and 14.5) Inspection report children's home: 2828633 7 OFSTED USE ONLY

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the 'Social care common inspection framework'. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. Inspection report children's home: 2828633 8 OFSTED USE ONLY

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Children's home details

Registered provider address: 35 Ballards Lane, London N3 1XW

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Inspector

Claudia Poienar, Social Care Inspector Inspection report children's home: 2828633 9 OFSTED USE ONLY

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Inspector

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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