Children's home run by One Home UK Care Limited

Inspection report for children’s home: 2852269 1 FOR PUBLIC RELEASE

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Registered provider: One Home UK Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately operated home, providing care for one child who may be experiencing social or emotional difficulties.

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Information about this children’s home

The home and manager registered with Ofsted in September 2025. This is the home’s first inspection.

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Information about this children’s home

One child moved into the home in September 2025. This child was present during the inspection and spoke to the inspector about their experiences.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2852269 2 FOR PUBLIC RELEASE

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Overall experiences and progress of children and young people: good

The home is a calm, welcoming and well-maintained environment. The presence of pets contributes to a homely feel. Staff have supported the child to personalise their bedroom, which is helping them to develop a sense of belonging.

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Overall experiences and progress of children and young people: good

The child has built warm and trusting relationships with staff. The child benefits from consistent, nurturing care from staff who understand their needs well. Staff provide reassurance, stability and encouragement. The child feels safe and secure.

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Overall experiences and progress of children and young people: good

The child has made good progress in education. Their tutor reports that the team’s consistent support and encouragement have been key in enabling the child to re-engage with learning. The child’s parent said that educational activities ‘stimulate their enquiring mind’.

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Overall experiences and progress of children and young people: good

Staff recognise and celebrate the child’s achievements. Artwork and photographs displayed around the home highlight these successes and promote a sense of pride. The team is committed to encouraging the child’s progress. The child is developing increased confidence and self-esteem.

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Overall experiences and progress of children and young people: good

The child benefits from well-planned and supported opportunities to gain independence skills. As a result, professionals now have a clearer understanding of the level of long-term support the child may require. Staff are preparing the child well for the future.

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Overall experiences and progress of children and young people: good

Staff maintain a strong awareness of the child’s emotional and physical needs. They notice even small changes in the child’s presentation and respond promptly to ensure that the child receives the right support at the right time.

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How well children and young people are helped and protected: good

Staff know the child well and have a clear understanding of how to support them to stay safe. Staff manage complex and variable behaviours with skill and consistency. They respond in a dynamic and creative way when risks change, demonstrating a strong safeguarding culture at the home.

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How well children and young people are helped and protected: good

Staff are responsive to the child’s needs. They use detailed documents to guide their response when the child is in crisis. Safety plans and risk assessments are updated promptly and accurately to reflect any changes in the child’s needs. The child receives a nurturing and empathetic response from all the staff caring for them.

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How well children and young people are helped and protected: good

The child has been missing from home on two occasions. Staff know how to respond to ensure that the child returns home safely and act swiftly when concerns arise. Staff have spoken with the child to understand their reasons for going missing. However, the child is not always offered an independent return home interview, which is a missed Inspection report for children’s home: 2852269 3 FOR PUBLIC RELEASE

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How well children and young people are helped and protected: good

opportunity to find out more about the reasons why the child went missing. In addition, on one occasion, a notification was not sent to Ofsted as required.

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How well children and young people are helped and protected: good

There have been no allegations made about permanent members of staff. However, two concerns relating to agency staff have been raised. The manager completed a robust investigation and information was shared appropriately with relevant professionals.

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How well children and young people are helped and protected: good

Staff have not used physical intervention to keep the child or others safe. Staff understand that physical intervention is an absolute last resort. Their skilled use of de-escalation techniques helps preserve the child’s positive relationships with staff.

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The effectiveness of leaders and managers: good

There is a suitably qualified and experienced manager leading this home. The manager sets high expectations for themselves and the staff team. This directly contributes to the child receiving consistent, high-quality care.

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The effectiveness of leaders and managers: good

The manager uses effective and thorough monitoring processes to oversee all aspects of care. They identify weaknesses promptly and take appropriate action to improve the quality of the service. On occasion, records of management evaluation lack detail. Overall, management oversight is strong, child-centred and demonstrates a clear commitment to continual improvement.

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The effectiveness of leaders and managers: good

The manager provides consistent guidance and support to staff, ensuring that they understand the child’s needs and deliver good-quality care. Supervision is regular and reflective. Staff say that they are confident that the manager will always do their best to support them. Morale within the staff team is high.

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The effectiveness of leaders and managers: good

The manager builds effective and respectful working relationships with parents. They communicate openly and keep in regular contact with parents. The child’s parent said, ‘Communication has been transparent and helpful during a particularly difficult time.’ This collaborative approach promotes consistency between home and family life.

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The effectiveness of leaders and managers: good

The manager communicates well with external professionals. One professional said, ‘Contact with the managers has been very positive. Information-sharing is positive. Even if they [managers] don’t agree they are upfront, direct and transparent.’ Professionals work together effectively in the best interests of the child.

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The effectiveness of leaders and managers: good

Leaders and managers ensure that staff receive a wide range of helpful training. The manager is also beginning to integrate specific research into practice and is exploring the use of evidence-based models of care. Staff use this training and guidance to develop their understanding of the child’s complex needs. Inspection report for children’s home: 2852269 4 FOR PUBLIC RELEASE

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child—

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e)) 20 March 2026

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Recommendations

 The registered person should ensure that when a child returns to the home after being missing from care or away from the home without permission, the responsible local authority must provide an opportunity for the child to have an independent return home interview. Homes should take account of information provided by such interviews when assessing risks and putting arrangements in place to protect each child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.3)  The registered person should ensure that records about individual incidents when children go missing from the home include a thorough evaluation. This needs to Inspection report for children’s home: 2852269 5 FOR PUBLIC RELEASE

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Recommendations

identify any gaps in training, skills or knowledge for staff or to record and retain evidence of what worked well. This evaluation should inform the review of the quality of care. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 48, paragraph 9.31)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2852269 6 FOR PUBLIC RELEASE

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Children’s home details

Registered provider: One Home UK Care Limited

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Children’s home details

Registered provider address: Burley Heyes, Arley Road, Appleton WA4 4RS

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Inspector

Nicola Shaw, Social Care Regulatory Inspector Inspection report for children’s home: 2852269 7 FOR PUBLIC RELEASE

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Inspector

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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