Children's home run by One Home UK Care Limited

Inspection report for children's home: 2823401 1 Registered provider: One Home UK Care LTD

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This is a privately run children's home. The home is registered to care for up to 4 children.

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Information about this children's home

There was one child living at the home at the time of the inspection.

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Information about this children's home

The manager is not yet registered with Ofsted. In this home, 'adults' is the term used to describe staff who work at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report for children's home: 2823401 2

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Overall experiences and progress of children and young people: good

This is the home's first inspection. There is currently one child living at the home. The inspector spent some time with the child over the 2 days. There was a warm, friendly atmosphere, with fun and laughter shared between the child and the adult team.

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Overall experiences and progress of children and young people: good

The child is involved in all aspects of their care and this has supported them to make some positive progress since moving in. Adults provide them with a genuine sense of emotional warmth and understanding. The team is committed to supporting the child to grow and develop in confidence and self-esteem.

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Overall experiences and progress of children and young people: good

The child benefits from positive, trusting relationships with adults, with interactions that are consistently respectful and nurturing. The child trusts the adults and seeks interaction and reassurance from them. Adults speak about the child with enthusiasm and compassion. They demonstrate a commitment to the child and go above and beyond to promote their holistic wellbeing and development while in their care.

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Overall experiences and progress of children and young people: good

The child experiences clear, predictable routines and consistent boundaries, with kindness and playfulness embedded into their day. The child is supported to express their views and actively take part in decisions about their day-to-day living arrangements. The adults help the child to develop their interests, and the child's achievements are celebrated. This helps to provide consistent, supportive and nurturing care for the child.

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Overall experiences and progress of children and young people: good

The child benefits from a proactive multi-agency network, with professionals maintaining regular communication and visits to the home. This includes weekly input from an education tutor and a play therapist, who provide reflection, learning and effective therapeutic responses. This supports the child's care to be consistently informed, responsive and therapeutic, helping the child's emotional development, progress and overall social wellbeing.

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Overall experiences and progress of children and young people: good

The child's environment is homely and welcoming. This is beginning to support the child to believe that this is their home. Staff are building and developing a sense of belonging and stability for the child. They see themselves as a family around them, in a family home.

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Overall experiences and progress of children and young people: good

The child attends their education provision and has also begun home schooling. They are well prepared for the school day, and this helps them to learn. When the child is home schooled, adults work with the tutor to motivate them to learn. The child receives consistency in care and education.

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Overall experiences and progress of children and young people: good

The child's contact with people who are important to them is encouraged and supported where appropriate. The child is supported with family contact at the arranged times. The adults are looking to increase the child's contact with their siblings at their request. Inspection report for children's home: 2823401 3 There is good communication between the adults, family members and professionals. This is beginning to contribute to the stability of the child's placement.

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How well children and young people are helped and protected: good

The child's individual risk assessment and support plans are detailed and thoughtfully constructed. These plans provide clarity and direction for adults. When there is an incident of concern, the manager and adults reflect on the plans and risks and adjust plans if required. Plans are also subject to regular updates, so they accurately reflect the child's risks and vulnerabilities. These plans provide staff with the direction they need to support and protect the child.

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How well children and young people are helped and protected: good

Physical interventions are used only when necessary to manage incidents where the child poses a risk of significant harm to themselves or others. Debrief discussions are held with the adults. The adults have creative ways of using curiosity and storytelling with the child, so the child has an opportunity to talk to adults following incidents. Records are detailed. However, in some instances, records are incomplete. This limits the capacity to learn lessons that improve the care practice of staff or ensure that the intervention was needed and carried out in line with protocols. However, the new manager has plans in place to address this.

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How well children and young people are helped and protected: good

Adults have completed all the relevant safeguarding and mandatory training and receive child-centred training, such as trauma-informed care. This ensures that children are provided with the care and nurture they need to develop trusting relationships with adults.

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How well children and young people are helped and protected: good

When allegations have been made against the adult members of the team, these have been responded to appropriately. Internal investigations have been carried out, which have allowed for conclusions to be drawn and learning to be identified. However, on occasion, the previous manager did not notify Ofsted of incidents that related to the safeguarding of a child. This has been identified by the current manager.

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How well children and young people are helped and protected: good

When recruiting new members of the team, managers follow safer recruitment processes. This ensures that only those adults who are assessed as being safe to work with vulnerable children are allowed to work in the home.

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The effectiveness of leaders and managers: requires improvement to be good

The home has been through a transitional period due to changes in leadership and management. The newly appointed manager is committed to the role and currently in the process of registering with Ofsted. She is a supportive and nurturing manager who leads by example. Adults spoke fondly of the management team and the support they provide, and said that they enjoy working at the home.

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The effectiveness of leaders and managers: requires improvement to be good

The manager has quickly identified the strengths in the home and the areas that need further improvement and development. There are initial plans in place to address these priorities and drive continuous improvement. Inspection report for children's home: 2823401 4 Quality assurance systems and processes are in place. However, there are some records that do not give full clarity about the timings and details of incidents. Management oversight of these incidents takes place but has not always identified the concerns about the timings. However, the new manager has plans in place to address this.

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The effectiveness of leaders and managers: requires improvement to be good

Adults do not yet receive regular one-to-one sessions. This means that they do not have the opportunity to share concerns about practice with their supervisor or receive professional guidance to develop their care practice. Adults could benefit from further discussions in their one-to-one meetings on wider safeguarding issues and different forms of discrimination. Nonetheless, adults do receive daily support and guidance from the management team and each other. The manager is aware of this and has started to address the shortfall.

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The effectiveness of leaders and managers: requires improvement to be good

Adults have regular team meetings, which include reflective practice and learning outcomes from a health therapist. These offer appropriate time and space for adults to discuss the trauma-informed care they provide, while not losing focus on their learning and development. It also provides opportunities for the adults to be reflective and develop their practice. A consistent, confident and diverse team is developing, and adults are positive and enjoy their role. The team is committed to ensuring that children have the best chances and outcomes possible, while providing nurturing care.

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The effectiveness of leaders and managers: requires improvement to be good

While the home is delivering good care and support to the child, it is not yet fully run in accordance with its statement of purpose. The manager was taking action to address this at the time of the inspection. This will need to be embedded.

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The effectiveness of leaders and managers: requires improvement to be good

The independent visitor reports have not identified shortfalls in the monitoring and oversight of the quality of care. They lack detail and information. This restricts Ofsted's oversight of the home to ensure that children are being safeguarded. During the inspection, the manager and leaders were taking action to address this. Inspection report for children's home: 2823401 5

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the home's day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(b))

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Requirement Due date

This is specially in relation to ensuring that Osted is notified in a timely manner of any safeguarding concerns, and records are detailed. 2 March 2026

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Recommendations

 The registered person should ensure that the content and/or outcomes of one-to-one sessions reflect discussions on safeguarding issues, which allow adults to reflect on their practice and the needs and external, wider risks of children assigned to their care. ('Guide to the Children's Homes Regulations, including the quality standards', page 61, paragraph 13.4)

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Recommendations

 The registered person should ensure that the home's statement of purpose is child focused, indicating how the home provides individualised care to meet the quality standards for the children in their care. ('Guide to the Children's Homes Regulations, including the quality standards', page 14, paragraph 3.5)

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Recommendations

 The registered person should ensure that any individual appointed to carry out visits to the home as an independent person makes a rigorous and impartial assessment of the home's arrangements for safeguarding and promoting the welfare of children in the home's care. ('Guide to the Children's Homes Regulations, including the quality standards', page 65, paragraph 15.5) Inspection report for children's home: 2823401 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2823401 7

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Children's home details

Registered provider: One Home UK Care LTD

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Children's home details

Registered provider address: Burley Heyes, Arley Road, Appleton WA4 4RS

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Inspector

Thirza Smith, Social Care Inspector Inspection report for children's home: 2823401 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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