Children's Home run by Caring Hub Ltd in Redbridge

Inspection report for children’s home: 2816505 1 Registered provider: Caring Hub Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is registered to provide care and accommodation for up to 4 children and may provide care and accommodation for children with social and/or emotional difficulties.

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Information about this children’s home

This privately run home registered on 22 July 2025.

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Information about this children’s home

At the time of the inspection, there was one child living in the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2816505 2

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Overall experiences and progress of children and young people: good

Since the home opened, 2 children have lived at the home. Staff supported one child to return to their family in a sensitive and thoughtful way. Staff continue to welcome the child back to the home when they return to spend time with staff and maintain positive relationships.

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Overall experiences and progress of children and young people: good

Staff promote attitudes that help children to consider their own choices for their future, supporting the development of independence and autonomy. Staff create nurturing spaces where children feel comfortable approaching staff. As a result, children are confident to express preferences, promoting their self-esteem and identity.

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Overall experiences and progress of children and young people: good

Staff build relationships with children well, and children express that they feel happy. Staff play games with children and participate in natural, humorous discussions together, enabling children to develop confidence. The home is spacious and well maintained. Children access different areas, such as an adaptable gym room in the garden, supporting children’s current interests. This inviting environment enables children to make good progress overall.

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Overall experiences and progress of children and young people: good

The registered manager promotes planned family time, both inside and outside the home. During recent festive celebrations, family members and some professionals joined children for shared mealtimes. This helps children to have their voices heard and to maintain relationships with people who are important to them.

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Overall experiences and progress of children and young people: good

Staff understand children’s health needs well. They help children to develop self- awareness of their own health and actively support children to look after themselves using a range of strategies. Staff work closely with health professionals to understand and apply different approaches to meet children’s needs.

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Overall experiences and progress of children and young people: good

Staff and the registered manager consistently encourage and motivate children to achieve realistic goals. Staff plan children’s educational needs well and promptly identify and address gaps in learning. The registered manager strongly advocates for children and applies appropriate professional challenge to ensure children achieve improved educational outcomes.

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How well children and young people are helped and protected: good

Leaders and the registered manager understand safer recruitment procedures. Robust systems are in place to ensure children are cared for safely.

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How well children and young people are helped and protected: good

Children and staff have not made any complaints since the home’s registration. Clear procedures are in place to record, investigate and respond to any complaints or Inspection report for children’s home: 2816505 3 concerns. Children understand these procedures and know how to raise a complaint or share a concern if needed.

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How well children and young people are helped and protected: good

Staff assess and consider both past and current risks for children in the home and the community. Regular staff handovers ensure all staff are well informed and have up-to- date knowledge of children’s wellbeing. The registered manager identifies training needs, and specialised face-to-face training equips staff with the skills to recognise situations that may challenge children and to respond effectively.

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How well children and young people are helped and protected: good

Staff prioritise children’s safety and wellbeing. Most staff and the registered manager understand local protocols for when children go missing from care. However, some staff do not yet have a full awareness of the missing-from-care procedures for individual children. This has not impacted children’s safety.

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How well children and young people are helped and protected: good

Staff support children when challenging situations occur, encouraging resilience while helping to keep them safe. Staff and the registered manager update children’s risk assessments and maintain daily records. However, management oversight was missed for one significant incident relating to a child. This was a missed opportunity to demonstrate the actions taken by staff and whether the registered manager identified any learning to strengthen practice and improve the child’s experiences.

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The effectiveness of leaders and managers: good

The registered manager knows children well and understands children’s plans, recognising where they are making progress. The registered manager utilises links in the community effectively, supporting children’s safety and social and emotional wellbeing. Community police officers visit the home regularly, helping children and staff build positive relationships with professionals, enabling children to feel safe and supported.

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The effectiveness of leaders and managers: good

Staff value the leadership of the registered manager and speak highly of them. Staff report that the registered manager creates a home that feels like a family environment. Team meetings are child-focused, addressing matters within the home and providing opportunities for the staff team to come together.

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The effectiveness of leaders and managers: good

Regular monthly supervision for staff addresses both the progress of children and the wellbeing of staff. Supervision records follow up on previous actions to ensure any gaps in staff knowledge or practice are identified and addressed.

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The effectiveness of leaders and managers: good

Good leadership from the quality assurance team provides additional support, helping to monitor practice and maintain oversight. This enables the registered manager to continue leading the home effectively and maintain a child-focused approach. Inspection report for children’s home: 2816505 4

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Recommendations

 The registered person should specify the procedures to be followed and the roles and responsibilities of staff when a child is missing from care or away from the home, and ensure that all staff are familiar with missing from care protocols in full. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.28)  The registered person should actively seek independent scrutiny of the home and make best use of information from independent and internal monitoring to ensure continuous improvement. They should be skilled in anticipating difficulties and reviewing incidents, such as learning from disruption. They are responsible for proactively implementing lessons learned and sustaining good practice. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 54, paragraph 10.24)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2816505 5

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Children’s home details

Registered provider address: Unit 2a, 420 Eastern Avenue, Ilford IG2 6NQ

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Inspector

Andrea Ulett, Social Care Inspector Inspection report for children’s home: 2816505 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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