Early years · Early years complaint outcome
Nellie's Day Nursery
Summary
What we read, and from where
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- Inspection datesingle source
12 Feb 2026
- URN verified
EY563109
Deep dive
What this report says
In plain English
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Tone of the report
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Reads more warmly than most reports of this type.
How the report reads, start to finish
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Strengths
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- establish effective key-person arrangements so staff are supported and able to build strong relationships with parents, gain the information they need to understand and meet children's individual needs and share accurate information with parents about their child's time in nursery p.1
- Fire safety arrangements have been improved, with a positive audit of fire safety equipment and fire evacuation procedures such as fire drills in place. p.2
Concerns
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Next steps
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- All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. p.1
- provide effective professional development so staff receive the training, guidance and support they need to build their skills and strengthen the quality of education and care p.1
What the report dwells on
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Anatomy of the report
How the report is built, against others of the same type and grade.
- Pages
- 2
- Words of findings
- 584
- longer than usual (typical 281)
- Reading level
- Hard
- Flesch 36, typical 42
- Average sentence
- 19 words
- Next steps
- 2
- typical 1
- Hedged sentences
- 3%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right
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Summary of outcome
On 27 October 2025, we received concerns that the provider was not meeting requirements relating to concerns about children's safety and welfare, key person, food and drink, safety of premises, risk assessment, information for parents and carers and complaints.
p.1
Summary of outcome
On 7 January 2026, we carried out an inspection and found the provider was not meeting some of the requirements in relation to references, training and skills, supervision of staff, key person, food and drink, safer eating and safety of premises .
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Summary of outcome
The report card and inspection outcome will be published in due course. Following the inspection, we served a welfare requirements notice on 28 January 2026. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
p.1
Actions needed by 09 February 2026:
n ensure leaders understand and implement robust recruitment procedures, including obtaining appropriate references and suitability checks before employment
p.1
Actions needed by 09 February 2026:
n provide effective professional development so staff receive the training, guidance and support they need to build their skills and strengthen the quality of education and care
p.1
Actions needed by 09 February 2026:
n provide supervision, mentoring and coaching that ensures staff feel supported and confident in their roles
p.1
Actions needed by 09 February 2026:
n establish effective key-person arrangements so staff are supported and able to build strong relationships with parents, gain the information they need to understand and meet children's individual needs and share accurate information with parents about their child's time in nursery
p.1
Actions needed by 09 February 2026:
n ensure children receive a healthy and nutritious diet, and sufficient meals, snacks and drinks throughout the day n ensure leaders and staff understand and consistently follow safer eating procedures, including maintaining close supervision of children during all mealtimes
p.1
Actions needed by 09 February 2026:
n ensure fire safety requirements are met, including maintaining all fire safety equipment in good working order
p.2
Actions needed by 09 February 2026:
n ensure all staff receive appropriate training to understand evacuation procedures.
p.2
Actions needed by 09 February 2026:
On 12 February 2026 we conducted a regulatory visit to monitor the completion of the actions. We found the provider had responded to the actions set. We found that the provider had improved their knowledge and understanding of child protection procedures.
p.2
Actions needed by 09 February 2026:
We are satisfied the provider has met the safeguarding and welfare actions raised. The provider has strengthened their procedures to gather references for all members of staff. Opportunities have been undertaken to further support staff training and skills. Procedures for regular staff supervisions have been undertaken. The key person arrangements have been strengthened resulting in a positive impact on communication and relationships with parents and carers. The menus have been revised to improve the nutritional value of foods provided. Seating arrangements at mealtimes have been improved to ensure that staff can always see all children's faces while eating and ensure close supervision, this increases safety at mealtimes. Fire safety arrangements have been improved, with a positive audit of fire safety equipment and fire evacuation procedures such as fire drills in place.
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Actions needed by 09 February 2026:
The provider is still registered with Ofsted.
p.2
Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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