Children's home run by Calordomus Care Ltd

Inspection report for children's home: 2841556 1 Registered provider: Calordomus Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is operated by a private organisation. It provides care for up to two children with emotional and social difficulties.

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Information about this children’s home

This is the home’s first inspection after registering with Ofsted in August 2025.

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Information about this children’s home

The manager was registered with Ofsted in August 2025

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Information about this children’s home

Three children have moved into the home. One child has left the home.

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Information about this children’s home

At the time of the inspection, 2 children were living at the home. During the inspection the inspector observed and spoke to one child.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children's home: 2841556 2

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Overall experiences and progress of children and young people: good

The manager ensures that plans are in place to support children when they move in and out of the home. Staff help children visit the home and spend time with them before they move in. This allows staff to understand each child’s likes, dislikes and preferences for their living environment. This ensures the home is personalised to reflect the children’s choices. However, for one child, before moving into the home, there was a missed opportunity to speak with their education provider and previous carers. Additionally, when this child left the home, action was not taken to help them experience a positive ending.

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Overall experiences and progress of children and young people: good

Staff work hard to build trusting relationships with children. A child spoken to was able to identify staff they can share their worries with. The child expressed that they felt staff were kind and caring. Staff support children to take part in a range of activities, such as playing board games and baking. Staff help children pursue their interests, for example, a child is supported to go horse riding and another to care for animals. This has made it possible for the child to have a pet rabbit in the home. Staff understand that allowing children to have pets can create a sense of belonging and support emotional stability.

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Overall experiences and progress of children and young people: good

Staff encourage children to share their wishes and feelings. They meet with children to talk about the care they receive. If a child says they are unhappy with an aspect of their care, the manager reviews this and, where possible, makes changes or improvements. The manager writes to children to acknowledge any issues they raise. This approach helps children feel listened to and valued. It also builds trust and encourages children to speak up about their needs. However, if children do not make a formal complaint, their concerns are not recorded as such. This means the manager may miss opportunities to identify patterns or trends that could improve the quality of care.

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Overall experiences and progress of children and young people: good

Staff prioritise children’s access to education and actively support them to complete homework. Staff build strong working relationships with education providers through effective communication. Staff collaborated with a child’s school to create plans that ensured the child could go on a school trip abroad. A school professional said staff went ‘above and beyond’ to make this happen. This helps children be included in important experiences and promotes their educational progress and confidence. Staff ensure that children’s health needs are met and, when required, support access to specialist services. Staff support children to see people who are important to them. A parent shared that they felt staff support both them and the child to see each other.

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How well children and young people are helped and protected: good

When children go missing, staff respond promptly and take proactive steps to locate the child. Staff ensure that professionals and families are informed when a child is missing Inspection report for children's home: 2841556 3 from the home. Staff have worked closely with one child to help them spend time away from the home safely. As a result, this child is going missing from home less frequently.

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How well children and young people are helped and protected: good

Staff implement clear and consistent boundaries to help children with their behaviour. Staff use positive reinforcement and work collaboratively with children to create incentive plans that encourage the development of positive behaviours. When children have had successes, staff celebrate these with children by offering the child a treat of their choice. Staff use consequences to help children understand and manage unwanted behaviour. However, staff are not consistently recording consequences. This means the manager does not have full oversight of the measures being used or their effectiveness.

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How well children and young people are helped and protected: good

Staff take action to keep children and others safe when managing behaviour. However, staff have relied on a behavioural approach, rather than an approach which considers how past experiences affect children’s behaviour. This has meant staff have missed opportunities to help children to manage emotions and behaviours safely. As a result, children’s behaviour has at times escalated requiring staff intervention.

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How well children and young people are helped and protected: good

Staff have developed clear plans to keep children safe. Staff regularly review these with professionals and the child to ensure that they remain effective. One child has expressed dissatisfaction with the decision not to allow them a phone. In response, the manager is requesting a review of this measure with the child’s social worker. This approach promotes the child’s sense of inclusion and ensures that decisions about their care are responsive to their views.

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How well children and young people are helped and protected: good

Staff responded appropriately to an allegation made by a child. They informed safeguarding agencies, completed an internal investigation and ensured that safeguards were in place. The child was informed of the outcome of the investigation. However, when another child made an allegation, although staff took action and implemented plans to address the concern, it was not recognised as an allegation. As a result, safeguarding agencies were not notified. Once this was identified, the manager took immediate steps to rectify the situation and ensured that the appropriate notifications were made.

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The effectiveness of leaders and managers: good

The manager has worked hard to create an open and supportive culture in the staff team. Staff said they feel confident to acknowledge mistakes, knowing they will be supported to learn and improve their practice. Staff also feel able to rely on each other for help and guidance. This approach has created a collaborative team with positive morale.

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The effectiveness of leaders and managers: good

The manager ensures that staff receive training to meet children’s needs. Staff access formal training and receive additional learning through supervision and team meetings. The manager identified that a child moved out of the home because the physical intervention method used by staff was not widely adopted. Therefore, when extra staffing was needed to care for the child, staff with the same training were not available meaning the child had to move to another home. The manager is now sourcing a more Inspection report for children's home: 2841556 4 widely used intervention method for staff to be trained in and will complete training to become a trainer. This will make it easier to access additional staffing support in the future, reducing disruption for children and promoting continuity of care.

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The effectiveness of leaders and managers: good

Staff speak positively about the support they receive from the manager. One staff member described the manager as creating ‘a well-organised and supportive environment’. The manager ensures that staff receive regular supervision, which staff find helpful. Supervision focuses on staff well-being as well as the care and safeguarding of children. The manager ensures that there are regular team meetings which staff attend. Team meetings are used as an opportunity to reflect on incidents and explore learning, strengthen team dynamics and solidify the care needs of the children. This approach provides staff with regular opportunity to reflect on and develop their practise.

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The effectiveness of leaders and managers: good

The manager has systems to monitor the quality of care. These include regular audits of care records, time spent in the home when children are present and monthly individual time with each child. Using these systems, the manager identified that children’s records needed to be written with greater care. The manager worked with staff to improve this, meaning records are now generally written with compassion and kindness. This remains a continued area of focus for the manager. The manager maintains regular contact with families and professionals and seeks informal feedback. The manager is developing methods to obtain formal feedback from families. Where agreed, the manager provides written weekly updates to children families. Inspection report for children's home: 2841556 5

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Statutory requirements

This section sets out the actions that the registered person must take to meet The Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person must comply within the given timescales.

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Requirements Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirements Due date

an understanding about acceptable behaviour; and

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Requirements Due date

positive responses to other children and adults.

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Requirements Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirements Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirements Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding;

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Requirements Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children;

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Requirements Due date

de-escalate confrontations with or between children, or potentially violent behaviour by children.

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Requirements Due date

(Regulation 11 (1)(a)(b)(c) (2)(a)(i)(v)(ix)(xi)) 20 March 2026

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Requirements Due date

The registered person must prepare and implement a policy ("the behaviour management policy") which sets out—

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Requirements Due date

how appropriate behaviour is to be promoted in the children’s home; and 20 March 2026 Inspection report for children's home: 2841556 6 the measures of control, discipline and restraint which may be used in relation to children in the home.

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Requirements Due date

The registered person must keep the behaviour management policy under review and, where appropriate, revise it.

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Requirements Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirements Due date

details of the child’s behaviour leading to the use of the measure;

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Requirements Due date

the date, time and location of the use of the measure;

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Requirements Due date

a description of the measure and its duration;

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Requirements Due date

details of any methods used or steps taken to avoid the need to use the measure;

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the name of the person who used the measure ("the user"), and of any other person present when the measure was used;

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Requirements Due date

the effectiveness and any consequences of the use of the measure; and

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Requirements Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirements Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirements Due date

has spoken to the user about the measure; and

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Requirements Due date

has signed the record to confirm it is accurate; and within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure.

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Requirements Due date

(Regulation 35 (1)(a) (b) (2) (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii) (b)(i)(ii) (c)) Inspection report for children's home: 2841556 7

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Recommendations

 The registered person should ensure staff encourage children to share any concerns about their care or other matters as soon as they arise. When children raise complaints informally these should be recorded as a complaint. (‘Guide to the Children’s Homes Regulations, including the quality standards, April 2015’ page 22, paragraph 4.13)  The registered person should ensure that they and their staff engage proactively with the placing authority and other relevant parties to contribute fully to the relevant plans for the child’s care in preparation for a child moving into the home. This includes where appropriate childrens education provision and previous carers. (‘Guide to the Children’s Homes Regulations, including the quality standards, April 2015’ page 56, paragraph 11.3)  The registered person should work with the placing authority to ensure that each child’s move from the home is planned and helps each child to prepare for leaving

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Recommendations

both practically and emotionally. (‘Guide to the Children’s Homes Regulations, including the quality standards, April 2015’ page 57, paragraph 11.9)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2841556 8

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Children’s home details

Registered provider: Calordomus Care Limited

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Children’s home details

Registered provider address: Brooks Mayfield, 12 Bridgford Road, West Bridgford, Nottingham NG2 6AB

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Inspector

Laura Copus, Social Care Inspector Inspection report for children's home: 2841556 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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