Victorious Living Health Care Limited

Inspection report for supported accommodation provider - monitoring visit: Victorious Living Health Care Limited Victorious Living Health Care Limited Registered provider: Victorious Living Health Care Limited

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Inspected under the social care common inspection framework

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provider

This supported accommodation service is operated by a private provider. The provider can accommodate up to 14 children across 5 properties that are limited to accommodating looked-after children or care leavers. The provider operates in the east midlands of England.

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provider

At the time of the inspection, the service provided supported accommodation for 9 children.

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provider

The provider registered in December 2024. The same individual performs the duties of both the registered service manager and the nominated individual. They have been in post since registration.

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This monitoring visit

Ofsted carried out a monitoring visit on 6 January 2026. This was in response to concerns raised by agencies about the leadership and management of the service. In particular, concerns about safeguarding practice, the quality of support that children receive and the standard of accommodation.

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This monitoring visit

Leaders and managers do not have effective systems in place to monitor the service in accordance with their statement of purpose. This affects children's overall experience and outcomes.

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This monitoring visit

Leaders, managers and staff are unable to locate all information relating to children. This includes documents such as support plans and risk management plans. As a Inspection report for supported accommodation provider - monitoring visit: Victorious Living Health Care Limited result, the registered service manager is uncertain about children's progress and outcomes.

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This monitoring visit

Staff complete key-work sessions with children. However, their plans do not always reflect their current needs or how staff should best respond to them. Staff do not always consult with children about their plans. In addition, plans do not include key information from other agencies or include strategies for staff on how to support children to manage their vulnerabilities. This prevents staff from providing children with meaningful and tailored support.

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This monitoring visit

Incident management processes are weak. The registered person does not always have oversight of incidents or provide guidance to staff. Furthermore, incident records are not easily accessible by staff. The registered person could not locate all incident records and does not have a system in place to be able to track them. This affects the manager's oversight of incidents and does not help children to learn from them or how to keep themselves safe.

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This monitoring visit

Leaders and managers fail to notify Ofsted following serious incidents. There have been incidents requiring police involvement and where children have suffered harm. The registered person has not considered that these incidents would require a notification to Ofsted. This limits Ofsted's ability to ensure that the provider has taken the necessary actions to keep children safe.

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This monitoring visit

Leaders and managers do not ensure that accommodation is fully furnished, well maintained and homely for children. Maintenance issues, such as cleaning, removing rubbish and basic repairs, are not always completed in a timely manner. Some areas of the accommodation are affected by damp walls, including a staff sleeping area. In another property, broken fire doors have not been repaired as well as other items in the accommodation. This makes the accommodation uninviting and unsafe for children and staff.

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This monitoring visit

Children say that they feel supported by staff and can identify a trusted adult who they can talk to. Staff feel supported by leaders and managers and feel they communicate well. There is consistency in the staff team, enabling children to develop positive relationships. Inspection report for supported accommodation provider - monitoring visit: Victorious Living Health Care Limited

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the 'Guide to the Supported Accommodation Regulations, including Quality Standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking's statement of purpose. (Regulation 4 (1) (2)(a))

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Requirement Due date

In particular, the registered person must ensure that they operate in line with statement of purpose. They must implement a system for monitoring the service and the outcomes for children and ensure that records are accessible. 1 March 2026

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Requirement Due date

*The registered person must notify the CIECSS and any relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation or child criminal exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious;

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Requirement Due date

there is an allegation of abuse against the supported accommodation undertaking or a person working for it;

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Requirement Due date

a child protection enquiry— 1 March 2026 Inspection report for supported accommodation provider - monitoring visit: Victorious Living Health Care Limited is instigated, or concludes (in which case, the notification must include the outcome of the child protection enquiry);

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Requirement Due date

there is an incident involving the use of a measure of restraint of a child;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 27 (3)(a)(b)(c)(d)(i)(ii)(e)(f))

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Requirement Due date

In particular, the registered person must ensure that they have a process in place that ensures Ofsted is notified of all serious events without delay.

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Requirement Due date

The protection standard is that children are enabled to feel safe and that their needs are met.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

work collaboratively with other professionals and agencies, and share information where relevant to keep children safe;

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Requirement Due date

understand the relevant roles and responsibilities assigned to them by the registered person in relation to protecting children. (Regulation 5 (2)(f)(iv)(vi))

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Requirement Due date

In particular, the registered person must ensure that safeguarding processes are in place and actively reviewed and information is shared with other professionals and agencies. 1 March 2026

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Requirement Due date

The accommodation standard is that children experience a comfortable and secure living environment.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used as supported accommodation—

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Requirement Due date

are designed and furnished so as to meet the needs of each child individually and all children collectively; 1 March 2026 Inspection report for supported accommodation provider - monitoring visit: Victorious Living Health Care Limited are suitable for the purposes of supported accommodation and are accessible, safe, secure and well maintained;

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Requirement Due date

are adequately maintained so as to provide a welcoming and homely environment within both individual and shared living spaces;

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Requirement Due date

are designed, furnished and maintained to remove avoidable hazards which could pose a health and safety risk to children. (Regulation 6 (1) (2)(b)(v)(vi)(viii)(ix))

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Requirement Due date

In particular, the registered person must ensure that all accommodation is safe, well maintained and homely for children.

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Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that children are encouraged and enabled to take a lead role in determining the support they receive and to participate in and influence how the supported accommodation operates;

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Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child;

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Requirement Due date

keep the child's support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child's needs continue to be met and that the child is kept safe. (Regulation 7 (1) (2)(a)(b)(c))

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Requirement Due date

In particular, the registered person must ensure that plans for children are kept up to date, are accessible and are created with children. 1 March 2026

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Requirement Due date

*These requirements are subject to a compliance notice. Inspection report for supported accommodation provider - monitoring visit: Victorious Living Health Care Limited

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Victorious Living Health Care Limited

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Supported accommodation provider details

Registered provider: Victorious Living Health Care Limited

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Supported accommodation provider details

Registered provider address: Office 2, Eismann Way, Corby, Northamptonshire NN17 5ZB

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Supported accommodation provider details

Registered service manager: John Dzekedzeke

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Inspector

Helen Wallis, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Victorious Living Health Care Limited to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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