Children's Home run by Keys Group Progressive Care & Education Limited in Suffolk

Assurance inspection report for children's home: 2665860 1 Registered provider: CF Social Work Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned by a small independent organisation and provides care for up to 3 children who may have social and emotional needs.

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Information about this children’s home

At the time of the inspection, there were 2 children living in the home.

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Information about this children’s home

The manager registered with Ofsted in May 2025.

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Inspection date: 6 January 2026

Judgement at last inspection: requires improvement to be good

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Inspection date: 6 January 2026

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children's home: 2665860 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

At the time of the inspection, 2 children were living in the home. Both children have lived in the home for over a year. No children have moved in or out since the last inspection.

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Findings from the inspection

Children’s physical, emotional, social, health and educational needs are met. Each child has an identified education provision, and staff make reasonable efforts to promote attendance and support learning at home. Children benefit from a range of activities that promote wellbeing and identity. Health needs are supported effectively, including access to an in-house therapist.

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Findings from the inspection

Family relationships are promoted in line with care plans, and staff encourage friendships and social connections. Staff make considerable efforts, including long- distance travel, to support and help maintain these relationships.

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Findings from the inspection

The home environment is maintained to a very good standard. It is clean, well decorated and furnished appropriately. Improvements have been made to shared spaces and further improvement is planned.

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Findings from the inspection

Children are kept safe. Staff know the children well and respond appropriately when they are distressed. Risk assessments and behaviour support plans are detailed, individualised and updated routinely. Key-work sessions are used positively and recorded regularly. On two occasions, managers arranged short breaks away for a child when they were struggling, demonstrating proactive and creative practice.

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Findings from the inspection

De-escalation techniques are consistently used, and physical intervention is only applied when necessary and proportionate. Managers talk to children and hold debriefs with staff following any incident of restraint, and all incidents are evaluated.

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Findings from the inspection

Responses to missing-from-home incidents have strengthened. Staff act in line with plans, report promptly, conduct searches and speak with children on their return. When children have gone missing frequently, staff have sought multi-agency meetings to coordinate plans to help reduce the risk of children going missing.

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Findings from the inspection

Other risks, including child sexual exploitation, self-harm and mental health concerns, are managed well. Staff act swiftly and sensitively. When children self- harm, staff respond with empathy and make the environment safe.

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Findings from the inspection

Staff conduct is appropriate. Staff show care and attention to children. One incident involved a child assaulting a staff member. Managers facilitated a restorative meeting that repaired the relationship effectively. Lessons were learned and practice reviewed. Assurance inspection report for children's home: 2665860 3 Leaders and managers demonstrate competence and commitment. They have addressed shortfalls from the previous inspection. Managers have clear aspirations for the home and reflect on practice to drive improvement.

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Findings from the inspection

Staff morale has improved. The home now has a stable workforce, following previous high turnover and frequent use of agency staff. Supervision is regular and focuses on children’s needs and staff development. Training is accessible and up to date.

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Findings from the inspection

One child has made a complaint since the last inspection. This was handled appropriately by the responsible individual. Children’s records are well maintained. Daily logs and incident records are detailed and professional.

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Findings from the inspection

Children shared their views with the inspector. Neither child raised any safeguarding concerns. Both children said their views are listened to, for example, about activities and meals. One child spoke positively about their overall experiences in the home, however, the other highlighted areas for improvement, including clarity around free time and feeling able to speak to more adults. Both noted occasional difficulties in peer relationships. Staff and managers should continue to strengthen relationships between children and between staff and children.

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Findings from the inspection

Feedback from external professionals was generally positive. Records show good communication with social workers and wider networks, although some case discussions and decisions were not clearly recorded. One professional and one parent reported a lack of regular updates. Managers must ensure decisions are communicated promptly and records are clear. Assurance inspection report for children's home: 2665860 4

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Inspection date Inspection type Inspection judgement

10/06/2025 Full Requires improvement to be good 28/01/2025 Full Good 02/01/2024 Full Good 20/07/2022 Full Good Assurance inspection report for children's home: 2665860 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

strive to gain each child’s respect and trust;

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Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children. (Regulation 11 (1)(b)(c) (2)(a)(i)(viii)(ix)) 1 February 2026

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Recommendation

 The registered person should ensure that they and their staff engage proactively with the placing authority to contribute fully to the relevant plans for the child’s care on an ongoing basis. In particular, any discussions around changes to care plans or safety plans should be clearly recorded and shared. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 56, paragraph 11.2) Assurance inspection report for children's home: 2665860 6

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Children’s home details

Registered provider: CF Social Work Limited

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Children’s home details

Registered provider address: CF Social Work, 3-4b K Line House, West Road, Ipswich, Suffolk IP3 9SX

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Children’s home details

Responsible individual: Andrew Robinson-Watts

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Inspector

Daniel Rankin, Social Care Inspector Assurance inspection report for children's home: 2665860 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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