Children's Home run by Livingwell Supporting Services Limited in Nottingham

Inspection report for children’s home - monitoring visit: 2831781 1 Registered provider: Fast supporting services limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and operated by a private provider. It is registered for care for up to 3 children who may have social and emotional needs. At the time of inspection, no children were living at the home due to a suspension being in place.

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Information about this children’s home

The registered manager post has been vacant since 1 December 2025.

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This monitoring visit

Following an inadequate judgement at the last full inspection, the home’s registration was suspended. The suspension prevented any child from being accommodated or cared for at the home. This monitoring visit was to review the progress made by the provider to resolve concerns.

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This monitoring visit

Since the last inspection, a new acting manager has been overseeing the home.

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This monitoring visit

The manager has reflected on the shortfalls in relation to responding to allegations. As a result, the manager has changed how staff report allegations. The manager believes the new process will ensure that new allegations are responded to appropriately. To support this, senior staff members are attending further safeguarding training. Senior staff will not hold responsibility for managing allegations until this is complete. The manager also plans to approve their competency.

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This monitoring visit

Leaders and managers have reflected on how they previously assessed risks between children. As a result, the manager has changed the process for assessing possible risks before children move to the home. This includes involving the staff team in the referral process. To support this further, the manager has created a robust referral assessment document. The manager notes the importance of multi- agency working in relation to care planning. He plans for this to be a key factor before children move to the home in future. Inspection report for children’s home - monitoring visit: 2831781 2 The manager has completed a review of incidents. This includes any physical holds of children. It also includes incidents where children had hurt themselves. The manager recognises that previous recording processes were not effective. He has therefore made changes to these. Further training for staff is booked in relation to

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This monitoring visit

physical holds of children. The manager also holds ongoing development sessions with staff. This is to improve their written records and test staff knowledge after training.

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This monitoring visit

The manager has explored why staff did not challenge children when smoking in the home. He found the need for staff to feel supported by leaders in setting boundaries. The manager has therefore set clear expectations for staff and himself. This includes the importance of children receiving consistent boundaries. Leaders feel that the staff team is now more cohesive.

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This monitoring visit

Leaders and managers acknowledge that staff have not always been professionally curious. For example, they did not thoroughly explore how children had access to nicotine products or cannabis. There is a plan for all staff to attend training in relation to developing this skill.

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This monitoring visit

Leaders and managers have made changes to the staff team. This includes a reduction in the number of non-permanent staff working at the home. Leaders hope that this will create more consistent care for children living in the home.

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This monitoring visit

The quality of staff supervision has improved. There is a plan in place for the manager to have monthly reflective supervision with the responsible individual. Support has been sought from an external professional to assist the responsible individual. This includes them providing her supervision. This is to offer an objective viewpoint and ensure the responsible individual’s oversight is robust.

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This monitoring visit

As a result of this monitoring visit, the compliance notices in relation to Regulation 13, the leadership and management standard, and Regulation 14, the care planning standard, has been met. The compliance notice in relation to Regulation 12, the protection of children standard, has not been met; however, progress has been made. As a result, a requirement has been issued instead. The suspension notice has been lifted as of 8 January 2026. Inspection report for children’s home - monitoring visit: 2831781 3

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Inspection date Inspection type Inspection judgement

12/11/2025 Full Inadequate Inspection report for children’s home - monitoring visit: 2831781 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(v)(vii)(b))

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Requirement Due date

In particular, the registered person should ensure that any allegations against staff are appropriately managed. It also relates to ensuring that staff practice is appropriately reviewed and scrutinised. This includes ensuring that staff respond appropriately to children who smoke in their bedroom. It also includes staff being professionally curious about how children obtain tobacco or illegal substances. 2 March 2026

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Requirement Due date

The registered person must ensure that— 2 March 2026 Inspection report for children’s home - monitoring visit: 2831781 5 within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")— has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(vi)(b)(i)(ii)(c))

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Requirement Due date

In particular, the registered person should ensure that they have oversight of all records relating to children being physically held. Such oversight should include ensuring that the staff involved have been spoken to about the use of the measure and that the child has been spoken to.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

help each child to develop socially aware behaviour; 2 March 2026 Inspection report for children’s home - monitoring visit: 2831781 6 encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding;

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Requirement Due date

help each child to understand, in a way that is appropriate according to the child’s age and understanding, personal, sexual and social relationships, and how those relationships can be supportive or harmful;

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Requirement Due date

help each child to develop the understanding and skills to recognise or withdraw from a damaging, exploitative or harmful relationship;

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Requirement Due date

strive to gain each child’s respect and trust;

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Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children;

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Requirement Due date

are provided with supervision and support to enable them to understand and manage their own feelings and responses to the behaviour and emotions of children, and to help children to do the same;

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Requirement Due date

de-escalate confrontations with or between children, or potentially violent behaviour by children;

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Requirement Due date

understand and communicate to children that bullying is unacceptable; and

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Requirement Due date

have the skills to recognise incidents or indications of bullying and how to deal with them; and

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Requirement Due date

that each child is encouraged to build and maintain positive relationships with others. (Regulation 11 (1)(a)(b)(c) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(ix)(xi)(xii)(xiii)(b)) Inspection report for children’s home - monitoring visit: 2831781 7 In particular, staff should be confident in how to appropriately challenge children’s behaviour and have the skills to support children to understand their emotional responses. Staff should have the knowledge and confidence to educate children about healthy relationships and to support children to make positive life choices. Staff also need to have regular supervision where they can reflect on their practice and how any incidents may be impacting on them.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand and apply the home's statement of purpose;

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Requirement Due date

protect and promote each child’s welfare;

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Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(b) (2)(a)(b)(ii)(vii)(c)(i)(ii))

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Requirement Due date

In particular, staff should ensure that the communal areas of the house represent a home rather than a workplace. It also relates to ensuring that the home and garden are free from broken items and that repairs are completed in a timely manner. 2 March 2026

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so. 2 March 2026 Inspection report for children’s home - monitoring visit: 2831781 8 In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

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Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers;

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Requirement Due date

help each child to understand the importance and value of education, learning, training and employment;

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Requirement Due date

promote opportunities for each child to learn informally;

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Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(i)(ii)(iii)(iv)(v)(viii))

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Requirement Due date

In particular, staff should encourage and support children to participate in formal and informal educational activities. It also includes staff supporting children to build daily routines and sleep patterns that will enhance their ability to engage in education.

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Requirement Due date

After consultation with the fire and rescue authority, the registered person must—

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Requirement Due date

ensure, by means of fire drills and practices at suitable intervals, that persons working at the home and, so far as reasonably practicable, children are aware of the procedure to be followed in case of fire. (Regulation 25 (1)(d))

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Requirement Due date

Staff should ensure that children are aware of how to safely exit the home if there is a fire. 2 March 2026 Inspection report for children’s home - monitoring visit: 2831781 9 The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety. The registered person may only—

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Requirement Due date

employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(a)(d))

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Requirement Due date

The registered person should ensure that they are satisfied that all staff are safe to work in the home. The registered person should also ensure that staff information provided at the point of employment is correct and verified as per Schedule 2. 4 March 2026

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child —

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or 2 March 2026 Inspection report for children’s home - monitoring visit: 2831781 10 there is any other incident relating to a child which the registered person considers to be serious.

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Requirement Due date

A notification made under this regulation—

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Requirement Due date

the other persons, bodies or organisations (if any) who or which have been notified; and

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Requirement Due date

any actions taken by the registered person as a result of the matter;

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Requirement Due date

must be made or confirmed in writing. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e) (5)(a)(i)(ii)(iii)(b))

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Requirement Due date

In particular, the registered person should notify Ofsted without delay of any incidents relating to a child which are deemed to be significant. This includes all allegations of abuse.

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Recommendations

 The registered person should specify the procedures to be followed and the roles and responsibilities of staff when a child is missing from care or away from the home without permission. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.28)  The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Information about the child must always be recorded in a way that will be helpful to the child, including their name being spelled correctly throughout. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)  The registered person should ensure that when a child returns to the home after being missing from care or away from the home without permission, the responsible local authority provides an opportunity for the child to have an

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Recommendations

independent return home interview. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.30) Inspection report for children’s home - monitoring visit: 2831781 11

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2831781 12

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Children’s home details

Registered provider: Fast supporting services limited

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Children’s home details

Registered provider address: The Quadrant Q117, Nuart Road, Nottingham NG9 2NH

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Inspector

Ellen Monk, Social Care Inspector Inspection report for children’s home - monitoring visit: 2831781 13 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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