Early years · Early years complaint outcome
First Steps Playgroup Limited
Summary
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- Inspection datesingle source
3 Feb 2026
- URN verified
EY473132
Deep dive
What this report says
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Strengths
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Concerns
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Next steps
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Anatomy of the report
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- Pages
- 1
- Words of findings
- 256
- about usual (typical 281)
- Reading level
- Very hard
- Flesch 27, typical 42
- Average sentence
- 21 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 8%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 12 and 23 December 2025, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, concerns about children's safety and welfare, supervision of staff, suitable people, accident or injury, risk assessment, and toilets and intimate hygiene.
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Summary of outcome
On 3 February 2026, we undertook a regulatory telephone call with the provider. We found the provider was not meeting some of the requirements and had taken action to put this right. They have taken steps for all staff to improve their knowledge and understanding of safeguarding procedures, including whistleblowing, improved awareness of health and safety, safer and appropriate handling of children, positive behaviour management, and appropriate practice for intimate care of chidlren. Furthermore, the provider and management are receiving regular support of the local authority professionals.
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Summary of outcome
The provider will be able to give parents further information about this. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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