Children's home run by Quality Protects Children Ltd in Liverpool

Inspection report for children’s home – monitoring visit: SC062248 1 SC062248 Registered provider: Quality Protects Children Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and managed by a private company. It provides care for up to 4 children who may experience social and emotional difficulties and have learning disabilities.

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This monitoring visit

This children’s home was judged inadequate at the full inspection on 25 September 2025.

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This monitoring visit

This monitoring visit was conducted to review the progress made by the provider following previous shortfalls identified at the home. The provider has complied with the suspension notice, and a revised management and staff team is being introduced to ensure that care and safeguarding practices meet regulatory expectations.

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This monitoring visit

A manager from another home in the organisation has been appointed as the manager. They intend on applying to be a dual manager. They demonstrate a wide range of knowledge and skills. The manager has a clear understanding of the shortfalls that occurred under the previous management team. During the visit, the responsible individual and new manager outlined their plans to strengthen oversight, improve care practices and provide clear direction to the staff team.

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This monitoring visit

Six staff have been recruited from across the organisation to provide consistency and safely meet the needs of the children. The staff currently work in another setting and are due to transfer to this home to maintain continuity of care. Staff have attended team meetings and supervision sessions to understand previous shortfalls and the expectations of their roles. Staff members were present during the Inspection report for children’s home – monitoring visit: SC062248 2 visit and were able to describe the training and development they have undertaken to improve care practices.

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This monitoring visit

Staff have received extensive training in safeguarding, behaviour management, reporting and recording, whistleblowing and physical intervention. Additional training on autism and PACE (Playfulness, Acceptance, Curiosity and Empathy) is scheduled. Staff competence is assessed through online quizzes and reinforced in supervision sessions. This training ensures that staff have the skills and knowledge required to support children safely.

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This monitoring visit

The home has updated its review of premises assessment and statement of purpose, which have been shared with Ofsted. These documents provide guidance across key areas of care and demonstrate a clear vision for the home. A new electronic recording system has been introduced to alert senior managers to any shortfalls in practice in real time, while paper-based files continue to be maintained and monitored.

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This monitoring visit

Education provision has been reviewed and revised, with school facilities available on site to ensure that children can access education as required. Risk assessment processes have been reviewed and will continue to be updated to reflect the needs of children. Shift patterns have been changed to include two staff on all sleep-in shifts, supported by an organisational on-call system.

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This monitoring visit

Two new senior staff have been appointed, and one previous senior member of staff has returned following successful completion of an action plan and experience working in other homes. The new manager has worked closely with the staff team to establish clear day-to-day care arrangements, ensuring that children are kept safe and protected from harm. All safeguarding policies have been reviewed and discussed in team meetings and supervision, ensuring that staff have a clear understanding of their responsibilities.

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This monitoring visit

The provider was able to demonstrate the progress that has been made in leadership, staffing, training, safeguarding and care planning. New systems for monitoring, oversight and continuous improvement have been introduced and embedded within the staff team. Ongoing review of staff practice, risk assessments and training will continue to ensure that care standards are consistently maintained and that children’s welfare is safeguarded effectively. Inspection report for children’s home – monitoring visit: SC062248 3

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Inspection date Inspection type Inspection judgement

24/09/2025 Full Inadequate 29/07/2025 Full Inadequate 08/10/2024 Full Good 13/06/2023 Full Inadequate Inspection report for children’s home – monitoring visit: SC062248 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

help each child to develop socially aware behaviour;

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding;

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Requirement Due date

strive to gain each child’s respect and trust;

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Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have 20 February 2026 Inspection report for children’s home – monitoring visit: SC062248 5 the competence and skills to interpret these and develop positive relationships with children;

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Requirement Due date

de-escalate confrontations with or between children, or potentially violent behaviour by children;

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Requirement Due date

understand and communicate to children that bullying is unacceptable; and

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Requirement Due date

have the skills to recognise incidents or indications of bullying and how to deal with them; and

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Requirement Due date

that each child is encouraged to build and maintain positive relationships with others. (Regulation 11 (1)(a)(b)(c) (2)(a)(i)(ii)(iii)(iv)(v)(viii)(ix)(xi)(xii)(xiii)(b))

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Requirement Due date

The registered person must ensure that staff have the relevant skills to understand children’s experiences and behaviours and build positive relationships with them.

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Requirement Due date

The registered person must ensure that staff have the skills to safeguard children when they are being bullied or harmed by other children.

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Requirement Due date

The registered person must ensure that staff help to rebuild relationships between children and staff following incidents of socially unacceptable behaviour.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose; 20 February 2026 Inspection report for children’s home – monitoring visit: SC062248 6 that arrangements are in place to—

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Requirement Due date

ensure the effective induction of each child into the home;

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Requirement Due date

manage and review the placement of each child in the home; and

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Requirement Due date

plan for, and help, each child to prepare to leave the home or to move into adult care in a way that is consistent with arrangements agreed with the child’s placing authority; and

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Requirement Due date

that each child’s relevant plans are followed. (Regulation 14 (1)(a)(b) (2)(a)(b)(i)(ii)(iii)(c))

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Requirement Due date

The registered person must ensure that children are only admitted to the home if staff have the skills and experience to meet their needs.

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Requirement Due date

The registered person must ensure that children are supported in line with the home’s statement of purpose when moving on from the home.

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Requirement Due date

The registered person must maintain records (“case records”) for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c)) 20 February 2026

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home – monitoring visit: SC062248 7

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Children’s home details

Registered provider: Quality Protects Children Ltd

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Children’s home details

Registered provider address: Hill House, Archway Road, Huyton, Liverpool L36 9XB

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Inspectors

Michelle Edge, Senior His Majesty’s Inspector Catherine Fargin, Social Care Regulatory Inspection Manager Inspection report for children’s home – monitoring visit: SC062248 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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