Children's Home run by Prime Nurture Services Limited in Nottinghamshire

Inspection report for children’s home: 2792345 1 Registered provider: Prime Nurture Services Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned. It is registered to provide care for up to three children who have social and emotional needs.

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Information about this children’s home

There has been no registered manager since 8 January 2025. However, a manager has applied to register with Ofsted.

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Information about this children’s home

At the time of the inspection, one child was living in the home and was spoken to. Since the last inspection, one child has moved out, and one child has moved in.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Date of last inspection: 19 February 2025

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requires improvement to be good

Overall judgement at last inspection: good

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requires improvement to be good

Enforcement action since last inspection: none Inspection report for children’s home: 2792345 2

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Inspection date Inspection type Inspection judgement

19/02/2025 Full Good Inspection report for children’s home: 2792345 3

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improvement to be good

External professionals for one child have shared concerns about the manager’s decision- making in ending one child’s stay. The impact for the child is that they are moving out of the home with a short transition to their next home. It was not evidenced what support has been implemented or what actions were identified in multi-agency meetings to persevere and support this child to remain.

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improvement to be good

Children are supported in their education and learning. Staff and managers have supported children into accessing education. Managers have advocated for children in line with their wishes and feelings and to address any barriers to learning such as making changes to their timetable. This requirement from the previous inspection is met.

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improvement to be good

Staff support children to take part in outings to have new experiences including holidays. Children are supported to continue with hobbies or activities they enjoy taking part in. Staff support children to care for their pets in the home.

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improvement to be good

Children’s physical health needs are supported by staff. It is unclear what actions staff and managers have taken to ensure a child’s emotional health needs are met, including if the child was supported to access general practitioner support or specialist support when they have shared how they are feeling.

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improvement to be good

The home has some areas of damage. Although work was already underway at the start of the inspection to address areas requiring repair, the presentation of the home was not to a good standard. For example, the blinds in the living room and kitchen were broken and the television had been removed. Staff have removed items from the home in case they are at risk of being damaged. However, this has also included soft furnishings such as cushions from the sofa. This does not make the home feel inviting or welcoming.

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improvement to be good

Following recent increases of damage to property in the home during incidents, locks have been fitted to internal doors to areas such as the kitchen, living room and snug. There is reference to door locks in the risk assessment. While it might be proportionate and in line with a risk assessment to restrict access to an area of the home at a particular time to prevent risk of harm to children, staff or property, and to fit locks on doors to the areas of the home such as the living room and kitchen, it is not clear how effectively such restrictive practice is being reviewed by managers to ensure that it is safe and proportionate.

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improvement to be good

A child has shared with staff, managers and external professionals that they feel isolated at the home without access to a mobile telephone to keep in touch with family and Inspection report for children’s home: 2792345 4 friends. While there had been discussion with the child and the local authority about this, a clear and achievable plan for the child was not implemented.

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improvement to be good

Children have individual risk assessment and care plans and managers have considered the impact of children living together. However, some of these assessments and plans lack detail and analysis about what has worked or has not worked, and some of the strategies staff are to try are unclear.

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The effectiveness of leaders and managers: requires improvement to be good

Since the last inspection, there have been changes to the management arrangements in the home and there have been changes in staff turnover. For example, six staff have left, and five staff have been recruited. Managers will cover shifts to avoid using unfamiliar staff where possible. However, the staff turnover does have a negative impact on children.

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The effectiveness of leaders and managers: requires improvement to be good

Managers understand and follow safer recruitment practices in the home. Any allegations are responded to in line with processes. Staff have supervision and have said that they feel supported by managers in the home.

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The effectiveness of leaders and managers: requires improvement to be good

Staff take part in an induction programme, including the provider’s core training offer, prior to coming to work in the home. Staff and managers have not had specialist training, which was identified as a need when one child moved in. Not having this training in place impacts how well staff can understand and meet the child’s needs.

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The effectiveness of leaders and managers: requires improvement to be good

Children’s progress in this home is mixed. Staff have been unable to effectively meet one child’s needs. Several professionals shared that managers have struggled to remain positive and child-centred during professional communication. There has been an emphasis on the child’s behaviour as opposed to looking at strategies for staff to support the child to feel safe and nurtured.

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The effectiveness of leaders and managers: requires improvement to be good

Overall, there are improvements that need to be made in the three main areas of judgement for the home, and the effectiveness of leadership and management affects each of these areas.

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The effectiveness of leaders and managers: requires improvement to be good

The recommendation for the previous inspection has been superseded by the requirements set below. Inspection report for children’s home: 2792345 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

manage and review the placement of each child in the home; and

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Requirement Due date

that each child’s relevant plans are followed. (Regulation 14 (1)(a)(b) (2)(b)(ii)(iii))

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Requirement Due date

In particular, this relates to the registered person ensuring that staff follow children’s individual care plans and risk assessments.

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Requirement Due date

It also relates to ensuring that plans and assessments provide sufficient detail to enable staff to respond effectively to children’s known or emerging needs.

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Requirement Due date

It also relates to ensuring that children are supported to access services, including any specialist services, to help them in any areas they are struggling in.

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Requirement Due date

This also relates to ensuring that the home is inviting and well furnished. 21 January 2026

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— 21 January 2026 Inspection report for children’s home: 2792345 6 helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(e)(f)(h))

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Requirement Due date

In particular this relates to leaders and managers ensuring that staff have the skills, knowledge and experience to meet the needs of the children in their care.

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Requirement Due date

It also relates to leaders and managers continually assessing staffing in order to ensure that the needs of children can be met.

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Requirement Due date

It also relates to ensuring that staff receive training relevant to children’s needs in a timely manner in order to care for children by understanding and responding effectively to their needs.

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Requirement Due date

It also relates to any restrictive practice being continually reviewed. Inspection report for children’s home: 2792345 7 The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1) (2)(a)(b)(c) (4) (5))

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Requirement Due date

In particular, this relates to ensuring that the quality of care review includes evaluation of the quality of care that children receive. 21 January 2026

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2792345 8

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Children’s home details

Registered provider: Prime Nurture Services Limited

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Children’s home details

Registered provider address: Rogers Spencer Ltd, Newstead House, 17 Pelham Road, Nottingham NG5 1AP

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Inspector

Caroline Hose, Social Care Inspector Inspection report for children’s home: 2792345 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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