Children's home run by Pelican Care Group Limited

Inspection report for children's home: 2510737 1 Registered provider: Pelican Care Group Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A private provider operates this home. It offers care for up to two children who may experience social and emotional difficulties. At the time of this inspection, one child was living at the home. The inspector spoke to the child.

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Information about this children’s home

The manager registered with Ofsted in January 2021.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 10 December 2024

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2510737 2

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Inspection date Inspection type Inspection judgement

10/12/2024 Full Good 19/03/2024 Full Inadequate 01/03/2023 Full Good 02/03/2022 Full Good Inspection report for children's home: 2510737 3

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Overall experiences and progress of children and young people: good

Since the last inspection three children have moved out of the home and two have moved in. All the children’s moves were planned, and they were supported by the staff when they moved. One child who has recently moved out from the home said, ‘Staff became family, they built up my confidence.’ Children enjoy their time living in the home and make progress, their moves out of the home are managed sensitively.

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Overall experiences and progress of children and young people: good

Staff have worked collaboratively with children’s family members promoting their involvement when this is in line with the child’s plan. This partnership approach has helped maintain children’s relationships with important family members.

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Overall experiences and progress of children and young people: good

The home is comfortable and homely. Children personalise their bedrooms according to their own tastes and preferences. There are photos of the children on the walls in the communal areas, as there might be in a family home.

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Overall experiences and progress of children and young people: good

Children feel settled and valued, which contributes to their emotional stability and sense of belonging.

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Overall experiences and progress of children and young people: good

Staff involve the children in fun activities and promote hobbies such as horse riding. Children’s birthdays and special occasions are celebrated with the staff team and staff arrange fun activities such as portrait painting, long walks in the country and shopping trips. Children are supported to feel important and valued which helps build their confidence.

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Overall experiences and progress of children and young people: good

Staff talk with children around specific issues that are important to them. However, the quality of the records of this work varies with some records not being meaningful or relevant to the child.

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How well children and young people are helped and protected: good

Children benefit from a safe and supportive environment where incidents are rare. Staff are vigilant and committed to ensuring that children remain protected and cared for.

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How well children and young people are helped and protected: good

Children’s behaviour is managed well; staff use incentives, praise and their positive relationships with children to influence their behaviour.

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How well children and young people are helped and protected: good

Staff respond promptly and appropriately to incidents of self-harm and accidents. Their actions ensure that children receive immediate care and reassurance, maintaining safety and well-being.

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How well children and young people are helped and protected: good

Staff know what action they should take if a child goes missing from home. A child who has previously been at significant risk due to being frequently missing from home has not been missing since they have lived in this home. Inspection report for children's home: 2510737 4 Children’s risk assessments are not always clear and would not provide direction to children cared for by staff who are unfamiliar to them.

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The effectiveness of leaders and managers: good

The manager advocates strongly on behalf of children and challenges partner agencies when she feels actions or delays are not in the children’s best interests. This shows a commitment to achieving positive outcomes for children.

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The effectiveness of leaders and managers: good

Professionals and parents say that the manager and staff team communicate well and help them keep in touch with how children are progressing.

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The effectiveness of leaders and managers: good

Regular supervision sessions provide staff with opportunities to discuss their work and consider how best to support children. This reflective practice contributes to continuous improvement in care delivery. Staff say that they feel supported.

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The effectiveness of leaders and managers: good

The manager oversees incidents and the low number of safeguarding incidents indicates effective leadership. When incidents do arise, they are managed well, and staff receive support to reflect and learn from these situations.

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The effectiveness of leaders and managers: good

The staff rota does not contain staff full names and hours worked. The homes statement of purpose has been updated but not shared with the regulator. Inspection report for children's home: 2510737 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children’s home.

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Requirement Due date

maintain in the home the records in Schedule 4;

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Requirement Due date

In particular, the registered person should ensure that the home’s rotas contain a record of actual hours worked. and staffs full names. 18 January 2026

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Recommendations

 The registered person should ensure that staff continually and actively assess the risks to each child and the arrangements in place to protect them. Specifically, the registered person should ensure that risk assessments are clear and directive. (‘Guide to the children’s homes regulations including the quality standards,’ page 42, paragraph 9.5)  The registered person should ensure that when the statement of purpose has been reviewed, that a copy of this is shared with the regulating body. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 14, paragraph 3.5)  The registered person should ensure that planned direct work with children takes place regularly and is meaningful and relevant to the child.. ‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 16, paragraph 3.14) Inspection report for children's home: 2510737 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework.’ This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes regulations including the quality standards’. Inspection report for children's home: 2510737 7

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Children’s home details

Registered provider: Pelican Care Group Limited

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Children’s home details

Registered provider address: 2a Swordfish Business Park, Swordfish Close, Higgins Lane, Burscough, Lancashire L40 8JW

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Inspector

Cathy Wilkins, social care inspector Inspection report for children's home: 2510737 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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