Bright Horizons Richmond Day Nursery And Preschool

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 7 October 2025, the provider notified us about matters relating to staff: child ratios. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of significant events.

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Summary of outcome

On 26 November 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure all staff are aware of how to report concerns about children in line with the local safeguarding partnership procedures, to protect children's welfare

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Summary of outcome

n ensure all staff improve their understanding of how to report concerns about a colleague in particular how to escalate to external channels open to them if needed to safeguard children

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Summary of outcome

n ensure appropriate and effective steps are taken to protect children's welfare in accordance with the government's statutory guidance 'Working Together to Safeguard children'

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Summary of outcome

n ensure that all staff working with children are suitable to carry out their roles and keep children safe

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Summary of outcome

n improve risk assessments to ensure all hazards within the environment are identified and removed promptly, to keep children safe

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Summary of outcome

n ensure information sharing with other professionals and Ofsted is timely and effective, to protect children's safety and welfare On 13 January 2026, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions, raised at their last regulatory event. We found that the provider has given staff additional training and support relating to child protection procedures. This has helped staff to improve their understanding of processes and procedures to follow, should they have concerns about children or staff, to protect children's welfare. The provider has reviewed and enhanced their internal procedures when staff's suitability is under investigation to ensure all staff carry out their roles effectively to keep children safe and protect their welfare. In addition, the provider has reviewed and improved their risk assessments, to ensure all hazards within the environment

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Summary of outcome

are identified and removed promptly, to ensure children's safety. The provider shared information with the relevant agencies as required. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of compliance action

We aim to ensure that the welfare of children and young people is protected in the services we regulate. The Childcare Act 2006 and accompanying regulations set out our responsibilities to regulate childminders and childcare providers. This includes the enforcement powers we have in relation to those registered providers who do not comply with the requirements for registration.

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Publication of compliance action

We publish details of any actions we take, or the childminder or childcare provider takes to bring about compliance with requirements on our website for a period of five years.

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Publication of compliance action

For further information please read the Early years compliance handbook which can be found here at www.gov.uk/government/publications/early-years-provider-non-compliance- action-by-ofsted .

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