Children's home run by N H Care Limited in Birmingham

Inspection report for children’s home - monitoring visit: SC446152 1 SC446152 Registered provider: NH Care Limited

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home provides care for up to three children who have learning disabilities and/or emotional and social difficulties. The home is privately owned.

p.1

Information about this children’s home

The manager was registered on 23 April 2021.

p.1

Information about this children’s home

At the time of the inspection, two children were living at the home.

p.1

This monitoring visit

On 4 and 5 November 2025, Ofsted carried out a full inspection of this home, following which it was judged to be inadequate. Two compliance notices were issued, under regulation 12 (the protection of children standard) and regulation 13 (the leadership and management standard). In addition, 5 requirements and 2 recommendations were raised.

p.1

This monitoring visit

The purpose of this visit was to evaluate the actions taken by leaders to address the steps outlined in the compliance notice for regulation 12 (the protection of children standard). The inspector also reviewed progress against the 2 recommendations made at the previous full inspection. Requirements have not been reviewed as part of this visit.

p.1

This monitoring visit

Since the last full inspection, staff have supported children to engage in regular and meaningful conversations that help them understand and manage risk. The manager has proactively sought guidance from one child’s education setting, enabling staff to adopt teaching approaches and use resources that mirror those used in school. This effective partnership working ensures children experience consistency in the support they receive, promoting their learning and development. Inspection report for children’s home - monitoring visit: SC446152 2 The manager has also sourced additional learning resources, allowing children to participate in interactive safety sessions. Safety work with children is now carefully planned and tailored to address risks specific to each child. This targeted approach ensures children receive timely and appropriate support to reduce current risks to their safety.

p.1

This monitoring visit

Staff now have clear and effective guidance to support them in safely managing children’s presenting risks. Managers deliver focused workshops that explore safeguarding incidents and require staff to identify risks and the appropriate actions needed to reduce harm. This reflective approach strengthens staff understanding of safeguarding practice and enables them to identify learning that improves their practice and the outcomes for children.

p.2

This monitoring visit

Leaders ensure that children’s plans and risk management plans are accurately written and reflect current and emerging risks and vulnerabilities. Effective monitoring systems are in place to track staff compliance with reviewing and updating these plans. This approach promotes consistency in staff practice and ensures that children experience safe and timely responses to risk.

p.2

This monitoring visit

Leaders provide staff with clear guidance to actively promote positive and safe relationships between children. Staff receive clear direction on the actions they should take to prevent children from causing harm to one another. Children’s records have been further developed in line with the home’s model of care, enabling staff to explore children’s wishes and feelings and help them resolve any identified conflict with their peers in a constructive and supportive way.

p.2

This monitoring visit

The manager’s auditing systems have been strengthened and are now effective. This was demonstrated when a recent medication error was promptly identified through the audit process. As a result, appropriate medical advice was immediately sought for the child, and the manager used this learning to implement targeted training for staff.

p.2

This monitoring visit

Improvements have been made to the home, specifically in relation to staff ensuring that children’s bedrooms are personalised, reflecting their individual interests and providing them with a warm, nurturing home environment. In addition, relevant changes have been made to the home’s statement of purpose, reflecting the current monitoring and surveillance methods used in the home. As a result, both recommendations have been met.

p.2

This monitoring visit

As a result of this visit, the compliance notice under regulation 12 (the protection of children standard) has been met. Inspection report for children’s home - monitoring visit: SC446152 3

p.2

Inspection date Inspection type Inspection judgement

04/11/2025 Full Inadequate 06/08/2024 Full Requires improvement to be good 24/05/2023 Full Good 07/12/2022 Full Good Inspection report for children’s home - monitoring visit: SC446152 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.4

Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.4

Requirement Due date

helps children aspire to fulfil their potential; and

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.4

Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

p.4

Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

p.4

Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

p.4

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(c)(d)(e)(h))

p.4

Requirement Due date

This specifically relates to leaders ensuring robust oversight and scrutiny of all safeguarding incidents involving children, so that shortfalls in practice are promptly identified and addressed. 15 February 2026

p.4

Requirement Due date

The registered person must ensure that all employees—

p.4

Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (1)(b) (4)(b)) 15 February 2026

p.4

Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained— 15 February 2026 Inspection report for children’s home - monitoring visit: SC446152 5 the Level 3 Diploma for Residential Childcare (England) ("the Level 3 Diploma"); or

p.4

Requirement Due date

a qualification which the registered person considers to be equivalent to the Level 3 Diploma.

p.5

Requirement Due date

in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home; or

p.5

Requirement Due date

in the case of an individual who was working in a care role in a home on 1st April 2014, 1st April 2016.

p.5

Requirement Due date

The registered person may defer the relevant date if the individual—

p.5

Requirement Due date

does not work, or has not worked, in a care role in a home for a prolonged period; or

p.5

Requirement Due date

works, or has worked, in a care role in a home on a part- time basis. (Regulation 32 (4)(a)(b) (5)(a)(b) (6)(a)(b))

p.5

Requirement Due date

This specifically relates to ensuring that all staff are supported to complete the relevant qualification within the required timescale.

p.5

Requirement Due date

*These requirements are subject to a compliance notice.

p.5

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.5

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC446152 6

p.5

Children’s home details

Registered provider address: 69 Steward Street Business Lofts, Steward Street, Birmingham B18 7AF

p.6

Inspector

Charlotte Tippett, Social Care Inspector Inspection report for children’s home - monitoring visit: SC446152 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7