Transition Care Peterborough Ltd

Inspection report for supported accommodation provider: Transition Care Peterborough Ltd 1 Transition Care Peterborough Ltd Registered provider: Transition Care Peterborough Ltd

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Inspected under the social care common inspection framework

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provider

This supported accommodation service is operated by a private provider in the east of England. The service can accommodate up to 10 children in 4 shared or group- living premises that are limited to accommodating children in care or care leavers. At the time of the inspection, 5 children in care aged 16 or 17 were being accommodated.

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provider

The service and the registered service manager registered with Ofsted in February 2024.

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provider

Inspection dates: The inspection was announced on 8 December 2025 and started that day. The inspector was on site from 10 to 12 December 2025.

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Outcome

Inconsistent quality of service delivery adversely affects some children’s experiences, and this may limit their progress. Leaders and managers must make improvements. The next inspection will be within approximately 18 months.

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Summary of findings

Leaders and managers have made some improvements. Some areas of the service need further development, including leadership oversight. This affects the quality of the service and limits progress for some children.

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Summary of findings

Decisions about children coming to live at the accommodation now balance the needs of children requiring a placement and those already living at the accommodation. Children already living at the home are consulted and kept informed about new children arriving. This helps children experience a positive move into the supported accommodation. Inspection report for supported accommodation provider: Transition Care Peterborough Ltd 2 Children generally feel safe and report good relationships with staff. Staff are dedicated, but inconsistencies in practice across the team, and support plans that are light on detail, mean the support is not always tailored effectively. This limits the effectiveness of the support provided and the progress of children.

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Overall experiences and progress of children

Leaders and managers have revised the admissions process to ensure that children moving into the service are ready to receive support and are helped to be prepared to live independently in the future. Decisions about children coming to live at the accommodation are inclusive and balance the needs of children requiring a placement and those already living at the accommodation. This approach reduces anxiety about changes in the home and supports positive relationships. Staff report that new children settle smoothly because existing residents are prepared and involved in creating a welcoming environment.

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Overall experiences and progress of children

Children arrive without a planning meeting or a proposed date for one. This means children do not have meaningful support plans in place when they arrive. This does not provide staff with the clarity they need to provide ongoing support for the children.

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Overall experiences and progress of children

Staff get to know the children who have lived in the home for some time and build positive relationships with them. Children receive information about who will be working with them and when. This helps promote a sense of stability for them. Children report feeling supported by staff.

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Overall experiences and progress of children

Support plans and risk assessments are linked, but they lack sufficient detail to guide staff in providing consistent and effective support. As a result, children’s needs are not always fully considered, particularly in relation to planning for their move to independence.

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Overall experiences and progress of children

Children are generally in good health or are being supported to receive help to improve their wellbeing. Staff generally ensure appropriate support for children with health difficulties, including mental health needs. This includes staff being available to offer extra support at sensitive times.

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Overall experiences and progress of children

Children whose referral information highlights faith-based activities as being important to them have not been supported to engage in these, nor is it generally considered in support plans. One child had talked about this with staff in one-to-one sessions, but there is no indication that any further support has been offered to help identify suitable provisions in the area for this child.

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How well children are helped and protected

Leaders and managers have taken steps to consider the risks arising from the children’s needs and ensure that new arrivals are suitable for supported accommodation. Staff manage relationships between children living in shared homes well. Inspection report for supported accommodation provider: Transition Care Peterborough Ltd 3 Leaders and managers do not ensure that all children live in a homely safe environment. Accommodation is not always safe and secure. When unsafe conditions were identified during the inspection, leaders and managers responded swiftly to address the issues. However, further work is needed to ensure that all the homes are consistently well maintained and provide a comfortable, nurturing environment for children.

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How well children are helped and protected

Some children are receiving support through individual sessions to address areas of concerns and risks linked to their assessment. This particularly relates to risks in the community, including the risk of exploitation. Some staff are creatively promoting positive behaviour in the home and building relationships, taking into account the child’s interests.

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How well children are helped and protected

The registered person ensures that notifications of significant events are made to the appropriate authorities.

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How well children are helped and protected

These are some good preventative measures to reduce the risk of children going missing from home. However, leaders and managers have not provided clear guidance for staff to follow when children are missing. Children’s individual protocols are not updated with relevant information, meaning staff do not have clarity about the expected response from them. Recorded information varies in quality and is not always reviewed by the manager.

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The effectiveness of leaders and managers

The service is led by a suitably experienced and permanent registered manager. The manager’s continued involvement in direct support work reduces her capacity to maintain effective oversight of the service. As a result, essential monitoring and review processes are not embedded, which affects the quality and consistency of support for children.

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The effectiveness of leaders and managers

Leaders and managers have not embedded effective monitoring and review systems to maintain oversight of the service. Key documents, including records of episodes of children going missing from home, support plans and risk assessments, have not been reviewed by the registered service manager. This lack of oversight reduces the ability to identify shortfalls and ensure that children’s needs are consistently met.

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The effectiveness of leaders and managers

Leaders and managers meet regularly and promote a culture of openness and transparency in their discussions. However, these meetings do not result in measurable improvements to service delivery or children’s experiences. As a result, opportunities to address shortfalls and improve outcomes for children are missed.

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The effectiveness of leaders and managers

Some staff and managers receive regular supervision that is focused on children’s experiences and recorded effectively. However, the absence of appraisals means some staff’s performance and development are not fully reviewed. This limits opportunities for managers to build consistency of support for children across the service. Inspection report for supported accommodation provider: Transition Care Peterborough Ltd 4 Some staff understand the impact of adverse childhood experiences and apply this knowledge in their everyday practice. Staff state that this training enables them to use a therapeutic approach to communication and support for the children. This helps the children engage positively. Inspection report for supported accommodation provider: Transition Care Peterborough Ltd 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose;

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Requirement Due date

ensure that staff work effectively as a team, where appropriate, to meet the needs of children;

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Requirement Due date

ensure that staff have the skills necessary to support children to identify, access and receive their entitlements in a way that helps them to learn to identify, access and receive their entitlements independently in the future. (Regulation 4 (1) (2)(a)(b)(i)) 27 February 2026

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Requirement Due date

The accommodation standard is that children experience a comfortable and secure living environment.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used as supported accommodation—

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Requirement Due date

provide stability and consistency of accommodation for children; 27 February 2026 Inspection report for supported accommodation provider: Transition Care Peterborough Ltd 6 are designed and furnished so as to meet the needs of each child individually and all children collectively;

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Requirement Due date

are adequately maintained so as to provide a welcoming and homely environment within both individual and shared living spaces;

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Requirement Due date

are designed, furnished and maintained to remove avoidable hazards which could pose a health and safety risk to children;

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Requirement Due date

comply with all relevant statutory provisions dealing with health and safety or fire safety matters. (Regulation 6 (1) (2)(b)(i)(v)(viii)(ix)(x))

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Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

keep the child’s support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child’s needs continue to be met and that the child is kept safe;

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Requirement Due date

engage and work with the accommodating authority if the registered person has concerns or if the child’s support needs to be changed, including where that change may mean that the child requires more intensive support;

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Requirement Due date

ensure that processes are in place to enable children to access support from other organisations and community services, such that they are encouraged and enabled to access a range of services, including those offered by advocacy organisations and training providers. (Regulation 7 (1) (2)(c)(f)(g)) 27 February 2026

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Requirement Due date

The registered person must prepare and implement a policy setting out—

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Requirement Due date

the steps taken, and to be taken, to prevent children accommodated by the supported accommodation undertaking from going missing, and

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Requirement Due date

the procedures to be followed, and the roles and responsibilities of persons working for the supported 27 February 2026 Inspection report for supported accommodation provider: Transition Care Peterborough Ltd 7 accommodation undertaking, in relation to a child who is, or has previously been, missing. (Regulation 21 (1)(a)(b))

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Recommendations

 The registered person should ensure that as part of good employment practice, all staff have their performance and fitness to carry out their role formally appraised at least once annually. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 51)  The registered person should undertake a review that focuses on the quality of support provided by the service and the experiences of children living in the each of the provider’s settings, looking at the impact the support is having on outcomes and improvements for the young people. The report should review feedback from the young people about how well prepared they feel for the move to independent living (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 62)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Supported Accommodation (England) Regulations 2023. Inspection report for supported accommodation provider: Transition Care Peterborough Ltd 8

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Supported accommodation provider details

Registered provider: Transition Care Peterborough Ltd

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Supported accommodation provider details

Registered provider address: 27 Church Street, Nassington, Peterborough PE8 6QG

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Supported accommodation provider details

Registered service manager: Kelly Belding

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Supported accommodation provider details

Email address: info@tcpeterborough.co.uk

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Inspectors

Eileen Bultitude, Social Care Inspector Patrick McIntosh, Social Care Inspector Inspection report for supported accommodation provider: Transition Care Peterborough Ltd 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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