Children's Home run by Cambian Childcare Limited in Wigan

Assurance inspection report for children's home: 2628010 1 Registered provider: Cambian Childcare Limited

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Inspected under the social care common inspection framework

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Information about this children's home

This home is owned and managed by a private provider. It offers care for one child who may experience social and emotional difficulties.

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Information about this children's home

At the time of the inspection, one child was living at the home.

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Information about this children's home

The manager registered with Ofsted in October 2025.

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Information about this children's home

Judgement at last inspection: requires improvement to be good

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Information about this children's home

Enforcement action since last inspection: none.

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Information about this inspection

At these inspections, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Assurance inspection report for children's home: 2628010 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

Since the last inspection, one child has moved out of the home, and one child has moved in. Children’s moves out of the home are carefully planned and carried out in accordance with their wishes and feelings. When children move into the home, staff take time to gather information from the professionals involved in their care to ensure they have a thorough understanding of their needs.

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Findings from the inspection

There has been instability in the leadership and management of the home. Following a period of pre-planned leave for the registered manager, an interim manager was appointed. However, shortly after starting in post, they resigned. A further interim manager from within the company oversaw the home for a time, and a new manager has since commenced in post. The interim manager has a good understanding of the areas for improvement and has begun to implement changes.

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Findings from the inspection

The high turnover of staff is impacting negatively on the child’s experience of living at the home. Leaders and managers do not use agency staff and instead use staff from within the company. This helps promote consistency of care for children and the child has built positive relationships with few staff. Frequent changes in staff have resulted in the child losing trust in the staff team as a whole and withdrawing from activities with staff.

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Findings from the inspection

Staff support the child to meet their health and educational needs. The child is registered with health services and is supported to attend appointments. At the time of the inspection the child was not in education. The manager has worked with external professionals to identify a suitable provision for the child to attend. In the meantime, the child is provided with informal learning opportunities and daily structure by a mentor from a service commissioned by the provider. The mentor has a positive relationship with the child and knows them well.

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Findings from the inspection

Staff understand the child’s risks and the frequency of incidents is reduced. However, staff are reactive at times and lack confidence when responding to incidents. On two occasions staff have contacted police to seek help to manage behaviour. The inconsistency in staff practice and lack of communication between them has contributed to incidents involving the child. Positively, there is effective management oversight of incidents and shortfalls within practice are identified and addressed.

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Findings from the inspection

Staff do not always follow the procedures when a child makes an allegation. On one occasion, staff did not promptly inform leaders and managers after a child made an allegation, leading to a delay in the action being taken. Once informed, the manager responded appropriately. Assurance inspection report for children's home: 2628010 3 Since the last inspection there has been an improvement in the quality of plans for the child. There are detailed care plans and risk assessments in place which are specific to the child’s needs and updated regularly. However, the quality of recording and reporting within children’s records is inconsistent. For example, incident records do not always accurately detail the actions taken by staff. This does not allow for effective oversight of staff practice and children’s care.

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Findings from the inspection

The staff team are not suitably trained and experienced to meet all the child’s needs. Staff are provided with opportunities for support during supervision and team meetings, and clinical support is available. Additional training is provided to staff; however, frequent staff changes and low staff morale have affected their effectiveness.

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Findings from the inspection

Staff do not support the child to maintain their bedroom to an acceptable standard. At the time of inspection there were areas of damage caused during incidents awaiting repair. This was a requirement at the last inspection and is restated. Assurance inspection report for children's home: 2628010 4

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Inspection date Inspection type Inspection judgement

10/06/2025 Full Requires improvement to be good 11/03/2025 Full Requires improvement to be good 12/03/2024 Full Good 25/01/2023 Full Good Assurance inspection report for children's home: 2628010 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to The Children's Homes Regulations, including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child's relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm.

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Requirement Due date

Specifically, the registered person must ensure that staff follow the child's plans to keep them safe. And that staff respond effectively to allegations made by the child. 20 February 2026

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child; 20 February 2026 Assurance inspection report for children's home: 2628010 6 ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home.

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Requirement Due date

Specifically, the registered person must ensure that the home is sufficiently staffed and that the staff team are suitably qualified and experienced to provide consistent care to meet the child's needs.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child. (Regulation 6 (2)(vii)(c)(i)).

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Requirement Due date

Specifically, the registered person must ensure that the child's bedroom in maintained to a high standard and that any repairs are carried out in a timely manner.

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Requirement Due date

This requirement was made at the last inspection and is restated. 20 February 2026

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Requirement Due date

The registered person must maintain records ("case records") for each child which—

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Requirement Due date

Specifically, the registered person must ensure that children's records are kept up to date and are accurate. The registered person should ensure all incidents are accurately recorded in a manner that ensures effective management oversight.

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Requirement Due date

This requirement was made at the last inspection and is restated. 20 February 2026 Assurance inspection report for children's home: 2628010 7

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Children's home details

Registered provider: Cambian Childcare LTD

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Children's home details

Registered provider address: 4th Floor Parkview, 82 Oxford Road, Uxbridge, England UB8 1UX

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Inspector

Hayley Smith, Social Care Regulatory Inspector Assurance inspection report for children's home: 2628010 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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