Hollingsworth House Parenting Assessment Centre

Inspection report for residential family centre: Hollingsworth House Parenting Assessment Centre 1 Hollingsworth House Parenting Assessment Centre White's Healthcare Limited

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Copia House, First Floor Dodworth Business Park, Dodworth, Barnsley S75 3SP Inspected under the social care common inspection framework

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Information about this residential family centre

This privately owned residential family centre is registered to accommodate up to six families. The primary purpose of the centre is to complete evidence-based assessments of parenting capacity.

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Information about this residential family centre

There were two families living at the centre at the time of this inspection. Inspectors spoke briefly with both families; however, they spent more time engaging with one family.

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Information about this residential family centre

The manager registered with Ofsted in July 2025.

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Overall experiences and progress of

children and parents, taking into account

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requires improvement to be good

How well children and parents are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The residential family centre is not yet delivering good assessments, help and care for children and parents. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Date of previous inspection: not previously inspected

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requires improvement to be good

Overall judgement at last inspection: not applicable

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requires improvement to be good

Enforcement action since last inspection: none Inspection report for residential family centre: Hollingsworth House Parenting Assessment Centre 2

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improvement to be good

The inspection was held early; the purpose of the inspection was to review the provider's practice in response to concerns that had been notified to Ofsted.

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improvement to be good

The inspectors were aware that a significant incident had occurred. Although Ofsted does not have the authority to investigate incidents of this nature, the setting's response was considered alongside other evidence available at the time of the inspection and informed inspectors' judgements.

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improvement to be good

There have been changes in the staff team. This means that families have had different staff and assessors. Parents have varied relationships with staff. They have opportunities to share their views with staff daily, and meet weekly with the registered manager. Additionally, the provider's complaints process is accessible to families and they are provided with a 'residence guide' that is suitable to their individual needs.

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improvement to be good

The staff support and encourage families to access internal activities and community groups. The families are offered an activity plan that provides information of all available activities for parents and their children. This helps families to make informed decisions regarding daily activities that they wish to access.

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improvement to be good

Staff offer parents a variety of tailored key-working and direct support sessions that help to develop parenting skills. Staff ensure that any learning needs are catered for and use specific tools to meet the individual learning style of parents. This approach helps to ensure that the parents have the best opportunity to benefit from the support offered.

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improvement to be good

Staff ensure that the families are registered with health services and are proactive in ensuring that children have access to health support. One child of school age has educational activities aligned to their specific learning needs. Staff work in partnership with parents and the child's school to ensure the least disruption to the child's learning.

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improvement to be good

Inspectors were unable to comment on the quality of assessment reports because no parenting assessments have been completed since registration. One assessment that is approaching the midway point is aligned with areas of concern identified by the placing authority. However, currently, the quality assurance of assessment reports is not carried out by a qualified social worker.

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improvement to be good

Staff respond to concerns regarding children's safety and welfare. However, leaders and managers have not consistently ensured that all staff take timely actions when Inspection report for residential family centre: Hollingsworth House Parenting Assessment Centre 3 there is a risk of harm to a child. Furthermore, on one occasion, leaders and managers failed to ensure that additional actions were in place to reduce potential harm to a child. These gaps in practice could compromise the safety and well-being of children. However, leaders and managers were responsive to advice given during the inspection and are working in partnership with the child's placing local authority.

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improvement to be good

The use of all surveillance and monitoring is proportionate and remains under review. Parents understand the use of surveillance and have signed agreements. However, on occasions, the surveillance of incidents is reviewed by leaders and managers off site. This is in contradiction to the provider's surveillance policy. Furthermore, parents have not signed their consent and appear unaware of off-site monitoring arrangements.

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improvement to be good

Safety plans and risk assessments are completed and evidence that parent and child risks are understood. When concerns have arisen, managers and staff have escalated concerns to the placing local authority. On an occasion when there were concerns regarding the care offered to a child, a timely decision was made. Leaders and managers worked collaboratively with the placing local authority to terminate the placement and ensure the child's welfare.

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good

The registered manager has a vision for the service and acknowledges that they are on a journey of improvement. The manager is currently without a resident assessing social worker and is commissioning an independent social worker to undertake assessments. As a newly registered service, this renders the service vulnerable because leaders and managers are not social work qualified. However, leaders and managers are proactive in their attempts to recruit an assessing social worker.

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good

Leaders and managers work closely together. On occasions, a director has carried out tasks aligned with the registered manager's role. This arrangement was not made clear at the point of registration, and the director's suitability and fitness to be in day-to-day operation of the centre was not reviewed by Ofsted.

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good

Furthermore, the centre's statement of purpose does not reflect the staffing and managerial arrangements and their use of independent social workers. Additionally, it does not include their acceptance of referrals where parenting assessments are not required, and accommodation is being provided to families until such time as the care proceedings have been finalised.

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good

Leaders and managers work closely with the placing local authority. This ensures that the decisions made are in the children's best interests and ensure their safety and welfare. Social workers and a team manager consistently spoke about positive communication with staff and the registered manager.

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good

Staff talked positively about the support that they receive from the registered manager. Supervision sessions are regular and offer reflective support to staff and Inspection report for residential family centre: Hollingsworth House Parenting Assessment Centre 4 enable them to talk about families and their own wellbeing and development. Team meetings take place on a regular basis and staff are supported to talk about families' plans and progress. These meetings also provide the registered manager with the opportunity to strengthen practice in the centre.

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good

Staff have access to a range of mandatory training, and core staff have the essential qualifications. In addition, the family centre has worked with a local college to deliver an accredited diploma that is specific to residential family centres. Inspection report for residential family centre: Hollingsworth House Parenting Assessment Centre 5

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Residential Family Centre Regulations 2002 and the national minimum standards. The registered person must comply within the given timescales.

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Requirements Due date

The registered person shall prepare and implement a written child protection policy which—

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Requirements Due date

is intended to safeguard children accommodated in the residential family centre from abuse or neglect; and

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Requirements Due date

sets out the procedure to be followed in the event of any allegation of abuse or neglect.

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Requirements Due date

The procedure under paragraph (1)(b) must in particular provide for—

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Requirements Due date

the prompt referral to the local authority in whose area the residential family centre is situated, of any allegations of abuse or neglect affecting any child accommodated in the residential family centre;

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Requirements Due date

consideration to be given in each case to the measures which may be necessary to protect children in the residential family centre following an allegation of abuse or neglect;

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Requirements Due date

a requirement for persons working at the residential family centre to report any concerns about the welfare or safety of any child accommodated in the residential family centre to one of the following—

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Requirements Due date

an officer of the local authority in whose area the residential family centre is situated; or

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Requirements Due date

an officer of the National Society for the Prevention of Cruelty to Children. 7 January 2026 Inspection report for residential family centre: Hollingsworth House Parenting Assessment Centre 6 (Regulation 12 (1)(a)(b) (2)(b)(e)(f)(i)(ii)(iii)(iv)(v))

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Requirements Due date

Subject to paragraph (6) and any requirements for electronic monitoring imposed by a court under any enactment, the registered person must ensure that electronic or mechanical monitoring devices for the surveillance of residents are not used in a residential family centre, except for the purpose of—

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Requirements Due date

safeguarding their welfare, or that of other residents accommodated in the centre; or

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Requirements Due date

assessment or monitoring carried out under regulation 13A.

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Requirements Due date

The registered person must ensure that any use of such devices is subject to the following conditions:

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Requirements Due date

the residents are informed in advance of the intention to use the device; and

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Requirements Due date

its use is no more intrusive than necessary.

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Requirements Due date

Where the use of such devices is used for the purpose at paragraph (1) (b), the registered person must also ensure that—

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Requirements Due date

the resident being assessed or monitored consents to the use of the device in question. (Regulation 21A (1)(a)(b) (2)(a)(b) (3)(1)(a)) 7 January 2026

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Requirements Due date

employ a person to work at the residential family centre unless that person is fit to work at a residential family centre; or

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Requirements Due date

allow a person to whom paragraph (2) applies, to work at the residential family centre unless that person is fit to work at a residential family centre.

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Requirements Due date

This paragraph applies to any person who is employed by a person other than the registered person in a position in which he may in the course of his duties have regular contact with residents.

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Requirements Due date

For the purposes of paragraph (1), a person is not fit to work at a residential family centre unless— 7 January 2026 Inspection report for residential family centre: Hollingsworth House Parenting Assessment Centre 7 he is of integrity and good character;

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Requirements Due date

he has the qualifications, skills and experience necessary for the work he is to perform;

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Requirements Due date

he is physically and mentally fit for the work he is to perform; and

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Requirements Due date

full and satisfactory information is available in relation to him in respect of each of the matters specified in Schedule 2. (Regulation 16 (1)(a)(b) (2) (3)(a)(b)(c)(d))

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Requirements Due date

keep under review and where appropriate revise the statement of purpose and resident's guide; and

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Requirements Due date

notify the [Chief Inspector] within 28 days of any such revision.

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Requirements Due date

Subject to paragraph (6) the registered person shall ensure that the residential family centre is at all times conducted in a manner which is consistent with its statement of purpose. (Regulation 4 (4)(a)(b) (5)) 7 January 2026

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and parents using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Residential Family Centre Regulations 2002 and the national minimum standards. Inspection report for residential family centre: Hollingsworth House Parenting Assessment Centre 8

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Residential family centre details

Registered provider: White's Healthcare Limited

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Residential family centre details

Registered provider address: Copia House, Dodworth Business Park, Dodworth, Barnsley S75 3SP

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Residential family centre details

Email address: info@whiteshealthcare.co.uk

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Inspectors

Cath Sikakana, Social Care Inspector (lead) Gina Lightfoot, Social Care Inspector Inspection report for residential family centre: Hollingsworth House Parenting Assessment Centre 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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